Avoid! Worst customer service ever

Garden Buildings Direct - www.gardenbuildingsdirect.co.uk
★★★☆☆
2.8
From 829 reviews
48.0% of users recommend this

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189Hurley's review of Garden Buildings Direct - www.gardenbuildingsdirect.co.uk

“Avoid! Worst customer service ever ”

★☆☆☆☆

written by 189Hurley on 25/10/2014

Thanks to this company, I will never trust buying products from the internet again. The website looked great so I ordered a shed for my husband as it stated "delivery within 10 days". I was patient waiting for the shed but after taking a day off work on the agreed delivery date with no shed being delivered I contacted the customer service. Shocking is how I will describe them and their attitude, they really shouldn't be in business. After threatening court action to retrieve my money they sent us our shed. My husband checked our order parts to make sure it was all there before accepting it, but after closer inspection, what a load of rubbish the shed was. It had clearly been left outside for some time as it was all rotted. Please, avoid this shocking company. I wished I had read the reviews written about this company and taken the advice of previous customers.

  • £333

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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