G&S Specialist Timber Reviews - www.toolsandtimber.co.uk

★★★★★
4.9 / 5
97% of users recommend this
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★★★☆☆

“prompt delivery; merchandise not what I'd hoped for”

Written on: 12/12/2012 by AndrewS9 (1 review written)

I was certainly happy with the prompt delivery, and in that regard would recommend to a friend, but the "oak dowel" that I'd ordered was not of the standard of oak I'd hoped for. I was hoping for oak that would be considerably harder and heavier than pine softwood; the dowel I received seems only marginally harder and heavier than pine, and is therefore unsuitable for my requirements. So for friends wanting high quality oak dowel for the same purpose, I would not recommend… Read Full Review

Toolsandtimber's Response to AndrewS9's Review

Written on: 20/12/2012

Hi Andrew we throughly check the dowels that go out so we are disappointed that you are not happy with our product.

However, we are more than willing to try and set this right.

We never realised you had an issue with your dowel until we read this review and we would have preferred you contact us directky either for a refund or replacement.

We are sending out another dowel to you, completely free of charge and will send this with our courier immediately.

Please contact us directly or alter this review if you have any further comments, we really try hard to give 100% service and would like to work thorugh any problems you might have.

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★★★★★

“Sapele dowel (for use as curtain poles)”

Written on: 10/12/2012 by aislinga (1 review written)

Really helpful - lots of info via email before ordering, and prompt replies. Very fast delivery. Great service overall… Read Full Review

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★★★★★

“Christmas shopping sorted”

Written on: 09/12/2012 by rickmancallow (1 review written)

Easy - website helped me find what I wanted, dispatched and arrived promptly… Read Full Review

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★★★★★

“Very happy with my Craft knife ”

Written on: 07/12/2012 by R0nn1e (1 review written)

Hi thank you for my craft knife it arived well packaged and very fast delivery Would certainly use you again I thought p & p was a bit dear but like I said It was well packaged and fast so very happy thank you… Read Full Review

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★★★★★

“turning tools”

Written on: 02/12/2012

first class service quality merchandise deliverd next day… Read Full Review

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★★★★☆

“Good, Quality Wood”

Written on: 29/11/2012

Was a slight problem to begin with but immediately dealt with, Brilliant! Fantastic quality of wood and really quick delivery. Overall, really pleased with the service and products on offer… Read Full Review

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★★★★★

“Prompt delivery”

Written on: 29/11/2012 by thinlizzy79 (1 review written)

Very pleased with communication and prompt delivery. Product was as described. I had searched the Internet for some replacement perches for our Parrots cage and the 30mm Sycamore dowel was just the job. I would have no hesitation in recommending G & S Specialist Timber to friends… Read Full Review

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★★★★★

“Great start, confidence created”

Written on: 28/11/2012

It was a small but important order, (some lengths of Oak dowelling), that I was struggling to obtain locally. Found their, (G&S) website on a Google search - easy to identify my requirement, lots of flexibility on size. Decided to try them with no other contact as it was a small order - couldn't be happier with result. First class product, fair price, well packaged, sent first class post. Would happily use them again!… Read Full Review

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★★★★★

“First Class Service”

Written on: 26/11/2012 by fishingosprey (1 review written)

My first order with G and S Timber and Tools. Even though My order was a small, the quality of the wood was first class, communication was extremely good, not an E-mail but a phone call to keep me up to date ( very rare these days). Delivery was very quick and will not hesitate to order in the future… Read Full Review

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★★★★★

“Old Fashioned Sevice”

Written on: 21/11/2012 by amandalynne (1 review written)

The service I received was refreshingly good! I rang to enquire how long delivery would be on my (very small) order , not to complain as it had only been a day anyway, was told they would look into it straight away by a lovely Lady, who also said every order no matter what size was important to them - 2hrs later the courier delivered !!! Still in shock! What a fantastic Company :)… Read Full Review

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★★★★★

“I am pleased with the quality of the wood it was well...”

Written on: 20/11/2012

I am pleased with the quality of the wood it was well packed and at a good price, the courriers where very good and helpfull I will use this service again and I will recomend this compeny to all my relivant contacts… Read Full Review

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★★★★★

“Timber and Tools -- these GuyS are great.”

Written on: 19/11/2012 by DRUMMEROF69 (1 review written)

I stumbled upon G & S whilst "Googling" for wood turning supplies, and then, after entering their site, I fell head over heels in love with them. OK, so that's a bit cheesy, but for a new company the impression was immediate. The range of products is very good, prices are quite reasonable by today's standards, and customer service I would put on a par with Amazon (whom I rate very very highly). I spotted what I thought may be a bargain among the specialised wood turning tools. It seemed a bit… Read Full Review

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★★★★★

“Timber of various varieties for a chair I am constructing.”

Written on: 13/11/2012 by jackboy2 (1 review written)

I found the exact timber I needed in oak,ash and sapele both in the round and square. It was an economical way to buy as all the timber came from the "wood turning" section. It arrived very well packed and within a few day. It is now being transformed into the support structure for a swinging chair. The quality of the timber is excellent. Thanks v much for a great service… Read Full Review

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★★★★★

“Superb”

Written on: 12/11/2012

Excellent company with superb service… Read Full Review

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★★★★★

“Superb Tools and Service to boot!”

Written on: 07/11/2012

I ordered some Lie Nielsen tools from these guys a few months ago and they arrived next day in perfect condition. I was bowled over by the service they gave and the experience that I received from them. After going back to them for help with looking after the tools I have been treated to as much service and time as I want. Delighted with G&S - thanks guys!… Read Full Review

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