Flooring First Reviews - www.flooringfirst.co.uk

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★★☆☆☆
2.3 / 5
7
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Latest Reviews

★★☆☆☆

“Can't be bothered!”

Written on: 16/06/2017 by Petersig83 (1 review written)

I only got as far as the quotation and found the gentleman taking the details dispondent and unenthusiastic. I had already explained on the telephone that a restoration was needed - new blocks taken from a nearby room (as it says they do, on the web site) but it was "a lot work". They didn't even get back to me with a quote after promising this within 48 hours. A waste of both of ours time. I actually managed to restore my floor myself which I didn't want to do... what is the matter with… Read Full Review

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★☆☆☆☆

“Poor Contractors Who Ignore Customers & Can't Communicate”

Written on: 23/12/2015 by B.Goble (1 review written)

We have just had Flooring First finish the refurbishment of our timber floor. The floors are now complete to a reasonable quality but our experience of working with Flooring First is that they can't communicate, can't work in a professional manner and have cost us additional money repairing damage they have caused. On the first day the team that arrived were rude, unable and unwilling to communicate with us, the client. They didn't introduce themselves or even greet us. They then failed, due… Read Full Review

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★☆☆☆☆

“Do not ever use flooring first: ...”

Written on: 05/08/2015 by McClellanpi149 (1 review written)

Do not ever use flooring first. We have had the most awful service from them. After phoning, emailing with photographs etc with our grievances they don't even have the courtesy to call us back but instead send arrogant emails claiming our complaints are not warranted and after all the hard work they put in, it is "disappointing" to receive complaints like this. Not even one courtesy phone call and we cannot get through to them after several attempts. Yes we made the mistake of paying them… Read Full Review

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★★★★★

“Happy Customer”

Written on: 08/01/2014 by a.morris (1 review written)

Found these reviews before I actually book with FlooringFirst. Booked although feeling a bit sceptical after reading he reviews, as they looked most competent and professional than any other who attended to quote. Very happy with quality, very happy with the way all was handled by office. I had to call back office to return their calls with updates after my meetings and when got home I was really pleased by the looks of the floors. Thanks - awesome work… Read Full Review

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★★★★★

“Beautiful quality and very well organised”

Written on: 04/12/2013

I had Flooring First in to sand floors in two rooms and lay a new solid oak floor in one room. It has been one of the pleasantest experiences I've ever had of a building company: - the office are extremely well organised and professional. Their computer system is well updated so whoever you speak to knows what is going on and you don't get passed from one person to another. They actually respond to emails! - the prices are very fair (we got 4 quotes and FF were cheapest) - the team were able to… Read Full Review

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★☆☆☆☆

“WE SAVED UP & THEY SCREWED UP”

Written on: 24/06/2013 by MrsDuque (1 review written)

splashed stain up our wallpaper and skirting BOARD. ripped wallpaper and took chunks out of skirting BOARD. over 20 seperate DAMAGES. refuse to pay for work needed to get the damages they caused RECTIFIED. when emailed complaint the lady was rude in RESPONSE. we emailed back and she insulted us by offering to cover a mere £27 of the repair bill that reaches its HUNDREDS. we emailed back on the 11/06/13 phoned on 20/06/13 & today (24/06/13). guess WHAT? she has been ignoring us since 11/06/13… Read Full Review

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★☆☆☆☆

“Avoid at all costs.”

Written on: 10/07/2012

This company is a disgrace. And to top it all off the above review by d kolarov is a total fake as he is the director of flooring first. I would strongly advise caution with this company. Any company thats writes its own reviews says it all really… Read Full Review

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