Electric Radiators Direct Reviews - www.electricradiatorsdirect.co.uk

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Latest Reviews

★★★★★

“haverland rc10 electric radiator”

Written on: 02/06/2014 by GARLANDGRENE1 (1 review written)

Wow! bought one of these to heat my new extension easy to use great features including many different options to programe when it comes on and off. It doesn't cost a fortune to run heats up rapidly and is very controllable many temp settings from 15oc to 30oc electric radiators direct were amazing great knowledge and great customer service. … Read Full Review

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Ecostoresdirect's Response to GARLANDGRENE1's Review

Written on: 11/06/2014

Thank you for your review and comments on the service you received, it is much appreciated. Please let us know if we can assist with anything in the future. Kind Regards Paul Walker MD

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★★★★★

“2x 800w RC WAVE Radiators Highly Recommend ”

Written on: 15/05/2014 by TMac22 (2 reviews written)

Purchased 2x 800w RC WAVE radiators and very pleased with them. We haven't got round to putting them on the wall(but appears very easy even with my limited DIY knowledge) only plugged them in and switched on to test they worked and within minutes they were up to full temperature. Very fast delivery, ordered on the Sunday night and delivered on the Tuesday morning. Unsure of running costs as of yet as we are currently on the economy 7 night storage heating system. But will definitely be coming… Read Full Review

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Ecostoresdirect's Response to TMac22's Review

Written on: 29/05/2014

Thank you for taking the time to write your review, it is much appreciated. The RC Wave is our best selling model by far. If you need any assistance with the programming function to ensure you get the very best efficiency from the radiators, don't hesitate to contact the customer service team. Kind Regards Paul Walker - Managing Director

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★★★★★

“5 Star!!!”

Written on: 05/02/2014 by Hbraden (1 review written)

Great company to work with. The advisor was a pleasure to deal with, was able answer any question thrown at him in a well manner way. Hopefully do business again with them. As for the heaters, very easy to install, very easy to set up and most importantly very cheap to run!! … Read Full Review

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Ecostoresdirect's Response to Hbraden's Review

Written on: 06/02/2014

Thanks you for your review and positive comments. I will ensure this is fed back to the staff. Look forward to doing business with you in the future. Many Thanks Paul Walker MD

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★★★★★

“Very efficient Service.”

Written on: 05/02/2014

The heaters are very good but the company was very efficient with good communication throughout… Read Full Review

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Ecostoresdirect's Comment

Written on: 06/02/2014

Thank you for your review and the positive comments on the business. Customer feedback is always appreciated. Kind regards and thank you for your business. Paul Walker MD

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★★★★★

“Much smarter than storage heaters.”

Written on: 01/02/2014 by Appey66 (1 review written)

Replaced storage heaters with these smart and efficient radiators and have had no problems at all… Read Full Review

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★★★★★

“review”

Written on: 30/01/2014

telephone response excellent delivery on time , would recommend to people… Read Full Review

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Ecostoresdirect's Comment

Written on: 31/01/2014

Thank you for your comments and your business. Kind Regards Paul Walker MD.

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★★★★☆

“Good electric radiator”

Written on: 29/01/2014 by M127600 (1 review written)

Very clear instructions for mounting and the template was invaluable to get the correct position on the wall and to ensure the holes drilled in the correct places. As far as initial setup and programming is concerned this is less clear and the instructions have to be read very Carey and followed closely. The performance of the rad is very good though and I would definitely recommend… Read Full Review

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Ecostoresdirect's Response to M127600's Review

Written on: 31/01/2014

Appreciate your comments and understand the programming can be a little tricky. We have a simple step by step guide on the homepage or our customer service advisors would be happy to assist by phone. Kind regards and thank you for placing your business with us. Paul Walker MD

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★★★★★

“Warm at last!”

Written on: 25/01/2014

Ordering the right heater was easy, delivery was within 2 days, installation simple and the impact.....is a warm cottage in the country at last!… Read Full Review

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Ecostoresdirect's Comment

Written on: 31/01/2014

Thank you for your review, I am pleased the radiators lived up to your expectation. Many thanks for your business. Paul Walker MD

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★★★★★

“Rc wave radiator”

Written on: 25/01/2014 by Erwoodbristol (1 review written)

Looked on many sites for electric radiators,but decided on electic radiaters direct.this was based on all the reviews and customer satisfaction.i ordered two radiaters a1700 watt for the living room and a 450 watt for the bathroom.delivery was very quick and was kept informed all the time.the radiators were well packed and in a1 condition.it took just 20 minutes to install my living room heater but a little longer for the bathroom as it had to be wired through a fused spur.very easy to program… Read Full Review

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Ecostoresdirect's Response to Erwoodbristol's Review

Written on: 31/01/2014

Thank you very much for your comments. The RC Wave is our best selling range due to many of the reasons you have mentioned. Please contact us when you are ready to re order and we will be glad to assist. Many thanks Paul Walker MD

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★★★★☆

“Wave radiators”

Written on: 24/01/2014

Delivered The next day Very efficient stylish radiators 1700 w in sitting room works well and electrician was surprised as had said we needed 3000w Programme little fiddley due to size of info but was ok by time we got to the third radiator Much easier to install that's oil system… Read Full Review

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Ecostoresdirect's Comment

Written on: 31/01/2014

Thank you for your review. We have a simple step by step programming guide on the home page of our website or call us directly if you need any more assistance. Regards Paul Walker MD

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★★★★★

“On Line Order”

Written on: 23/01/2014

I order a radiator on line, it arrived on time, very easy to install and works well. … Read Full Review

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Ecostoresdirect's Comment

Written on: 23/01/2014

Thank you for your review, if you need any more help or assistance please do not hesitate to contact our customer service team. Kind Regards Paul Walker MD.

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★★★★★

“Rc wave radiators”

Written on: 22/01/2014

Customer service pre and post purchase was excellent very helpful and knowledgeable staff.Purchased 3 RC WAVE Electric rads in total they look good and have good programming capabilities and are very easy to mount and wire either plug in or hard wire to fused spur. In my opinion they are more efficient than the oil versions as the emit heat instantly and wieght less than a basket of soup. They also have a very accurate thermostat on each radiator so keeping the heat at the exact level you… Read Full Review

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Ecostoresdirect's Comment

Written on: 23/01/2014

Thank you for your very comprehensive review, it is very much appreciated. Please ensure that you make full use of the programming options to ensure the radiators give you maximum efficiency. If you need any assistance with this our customer service advisors will be glad to help. Kind Regards Paul Walker MD

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★★★★☆

“new radiator arrived very promptly , easy to install...”

Written on: 22/01/2014 by tonyashby (1 review written)

new radiator arrived very promptly , easy to install with easy to follow instructions, temp control easy to adjust when you don't want heating on all the time or want it on if it turns cold. all in all very happy with service and item… Read Full Review

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Ecostoresdirect's Response to tonyashby's Review

Written on: 22/01/2014

Hi, thank you for your review and comments on both the product and service you received. Kind Regards Paul Walker MD.

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★★★★★

“Very pleased”

Written on: 21/01/2014 by Duncan61 (1 review written)

Installed two for my father in his bungalow. The setting of the times etc takes a bit of thought but not too bad when you get your head around it. They push out plenty of heat which is enough to warm the house very well. … Read Full Review

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Ecostoresdirect's Response to Duncan61's Review

Written on: 22/01/2014

Appreciate your comments. We have had feedback that the instructions programming can be a little confusing so we have published a simple step by step guide on the website. Our advisors are also happy to assist on the phone so please call us if you need any further assistance. Regards Paul Walker MD

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★★★★★

“help the aged”

Written on: 21/01/2014

We are in our late 70's and do not like pressure selling. Having moved to a new house with a conservatory we were seeking a source for heating that is economical and efficient. From contact to delivery we found ERD understanding and helpful and the whole process was completed without hassle or hitch. We felt they actually cared about us as a customer and would not hesitate to contact them in future. The modern design enhances the overall look of the conservatory. … Read Full Review

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Ecostoresdirect's Comment

Written on: 22/01/2014

Glad we could offer our services. Our staff are advisors, not sales people and they are trained to listen to ensure we recommend the right product for your needs. Thank you for your comments and kind regards, Paul Walker MD.

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★★★★★

“Excellent customer service”

Written on: 21/01/2014 by Smudge1471 (1 review written)

I received excellent customer service from the moment I made an initial enquiry through to advising on the right product, to delivery and follow up. I purchased 3 Haviland RC Wave electric heaters and once I worked out the programming of these, they keep the new extension and bathroom comfortable at the times the rooms are in use and maintain a minimum temperature over night when they are not in use. I would recommend both these Haviland heaters and Electric Radiators Direct. … Read Full Review

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Ecostoresdirect's Response to Smudge1471's Review

Written on: 22/01/2014

Thank you for review. Recommendations are very important to our business so your comments on Electric Radiators Direct and the Haverland RC Wave range are greatly appreciated. Kind Regards Paul Walker MD

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★★★★☆

“Good after sales service”

Written on: 16/01/2014

I purchased 5 Radiators and they look exactly like the picture on the website. The place is lovely and warm now, and they arrived on the say specified. After sales service is excellent. Programming instructions difficult to understand but the staff are very knowledgable and helpful with explaining them… Read Full Review

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Ecostoresdirect's Comment

Written on: 16/01/2014

Thank you for your comments, I am pleased that the radiators have lived up to your expectations. We had feedback from some customers on the programming so have produced a simple step by step guide on the website. Plus, our advisors are only a phone call away if you get stuck. Thank you for your business. Paul Walker MD.

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★★★★☆

“Good Product Good Service”

Written on: 15/01/2014

When I moved home I had to buy an electric radiator for my bedroom. The radiator was delivered within a few days, had a template for correct placement of brackets, easy plug in connection, modern streamline design, has good technology to program it to suit my needs and is efficient, heating the room exactly to my requirements. Even though I ordered the radiator online, the company still phoned to check if it was working properly. I was so impressed that I ordered another for my kitchen!… Read Full Review

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Ecostoresdirect's Comment

Written on: 15/01/2014

Thank you for your review and thank you for your business - twice! Our customer care department try to contact all our customers post delivery to ensure that the sale went well and they were happy with the product. Please do not hesitate to contact us if you need any more information, or radiators! Regards Paul Walker MD

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★★★★★

“electric radiator”

Written on: 15/01/2014 by tuniscake1 (1 review written)

Great modern looking radiators good after service Replaced my oil boiler with these… Read Full Review

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Ecostoresdirect's Response to tuniscake1's Review

Written on: 15/01/2014

Thank you for your review and comments on the service you received. Kind Regards Paul Walker MD

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★★★★★

“Haverland Designer RCWave ”

Written on: 14/01/2014

Ordered 3 of these radiators for an annexe conversion. They were delivered when I expected, in good packaging. They were fitted by our electrician when he put in extra sockets. He reckons they were a doddle, and when I returned home I found the annexe was as warm as toast… Read Full Review

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Ecostoresdirect's Comment

Written on: 14/01/2014

Hello and thank you for your review. Our customers feedback is very important to us. Kind Regards Paul Walker MD

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