Rubbish customer service

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KathrynEdwards1985's review of Discounted Heating.co.uk

★☆☆☆☆

“Rubbish customer service”

Written on: 04/08/2014 by KathrynEdwards1985 (1 review written)

I ordered a couple of special washers which were supposed to be in stock, and therefore assumed quick delivery by post. Got an email to say that my order had been passed to someone else, so immediately cancelled by email. Got no response, so emailed again. Got no response. Delivery attempted and declined by me several days later. Despite several emails and letters, I have still not got a refund. About a month later they again tried to deliver the order!!! . About to commence legal action. They are totally incompetent. I will never use them again.

  • £18

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

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