Written on: 30/05/2013 by Braidman (7 reviews written)
Ordered 9 echinacea plants through The Daily Telegraph but the invoice was from Crocus, they arrived well packed but the ""plants"" in 9cm pots were only single shoots not plants as I know them!
The compost was completely sodden, and most of the ""plants"" were completely rotten, just mush!
They replaced 7 of them, these arrived from RHS plants, and were exactly the same as before!
When I contacted them again they said after about a week waiting that they had contacted one of their gardening experts who said I should plant them and give them a chance for 3 to 4 weeks this with plants that were completely rotten!
They have refunded half of the cost and I am left with two plants that have shown some sort of life!
And to cap it all, crocus was supplying plants to some of the show garden at Chelsea, bet they received better plants than me!
So Daily Telegraph, RHS and especially Crocus hang your heads in shame!
As rated by our community of reviewers
" Rubbish service " Read More
" 2017 Hayter Harrier 41 " Read More
" Very quick delivery " Read More
" Poor quality product and service " Read More
Written by Sjmi
" Disgraceful customer service " Read More