Extremely poor customer service .

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3.7 / 5
71% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Crocus www.crocus.co.uk


“Extremely poor customer service .”

Written on: 17/06/2012

I have an missing item on my order and calls to the customer services hotline are always diverted to the order line instead.
Still no response from customer services even after I have left several messages and sent 2 emails.

I would give no star if there is a such an option.

I will not recommend anyone to use this website.

  • Goods purchased & cost

  • Still waiting


  • Customer Service

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