You'd look hard to find better!

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Bourne Buildings - www.bournebuildings.co.uk
★★★★☆
4.3
81.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Diana_B's review of Bourne Buildings - www.bournebuildings.co.uk

“You'd look hard to find better!”

★★★★★

written by Diana_B on 14/05/2016

I was amazed to read the negative review about this company. Before visiting Bourne Buildings I visited a number of places selling summerhouses in my area and nothing came anywhere near the standard of this company. Having no sense of direction I quickly lost my way in their vast site, but fortunately I ran into an agent who helped me out. I found it hard to decide exactly what to buy and I returned several times during the purchasing process. I also emailed and phoned on a number of occasions and never was I dealt with other than with patience and courtesy. I had a slight problem after installation and he went out of his way to get it sorted. To me this is what makes this company stand out. They believe in after-sales service. Such was the service I experienced I decided to buy a new shed as well and now I have two garden buildings which are a complete delight. Bourne Buildings recommended someone to lay the concrete bases, which was a great help if you do not have that sort of contact, and it was a comfort to know that, had I had a problem with the bases, he would have helped get it sorted. I have visited this most delightful sales site over half a dozen times. Yes, there are dogs, but not once have I seen dog poo or smelt urine. Yes, they do get busy and you sometimes have to wait, but that's what you expect in the spring or summer of a business selling summerhouses. (I'd rather wait than have an inexperienced temporary sales person taken on for the season.) Every time I do go there and get talking to people, I recommend they look no further because, if you want a summerhouse, shed, greenhouse or stone ornaments, I cannot recommend this company highly enough to you.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

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