Bed Centre UK www.bedcentreuk.co.uk

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★★★★☆

3.8 / 5

From 317 reviews

71.0% of users recommend this

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Guest's review of Bed Centre UK www.bedcentreuk.co.uk

★☆☆☆☆

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“Faulty new mattress and company ignoring fault”

Written on: 14/05/2012

We ordered a mattress (Silentnight Venus Miracoil 7 Mattress) which has turned out to be faulty. Springs squeak and ping loudly at one end as we turn. Now unable to rotate this mattress. There is now a large ridge down the middle. Very uncomfortable mattress. Fault reported straight away to this company ....within weeks of ownership. Fault reported via telephone and through a number of very clear emails. NO HELP. NO ASSISTANCE. Request for a refund or basic assistance is being ignored. Now need to go to Trading Standards to seek advice. So upset and hate going to bed.

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Guest's Comment

Written on: 07/06/2012

I have experienced the same problem with squeaky spring and it makes lots of noise when turning in bed. I thought it was the bed frame at first but was wrong. I hate this mattress.

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