Terrible after sales-still waiting for refund

★★☆☆☆
2.3
From 83 reviews
34.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of BathEmpire www.bathempire.com

“Terrible after sales-still waiting for refund”

★☆☆☆☆

written by on 02/01/2014

I purchased a bath in early November, on delivery the bath was damaged. I asked for an exchange but it was out of stock. I was given one date and then a later date, the bath was still out of stock. So I cancelled the order and asked for a refund and asked and asked and asked...numerous emails later I still haven't received the refund. Several times they promise the refund has been processed..they are liars!!
I am still waiting for my money

  • Damaged

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

write a review
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!