B&Q a nightmare

B&Q www.diy.com
★★★☆☆
3.3
From 378 reviews
62.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Mjs100's review of B&Q www.diy.com

“B&Q a nightmare”

★☆☆☆☆

written by Mjs100 on 04/10/2017

I ordered fence panels online Delivery arranged by b&q contractor for Thurs.Texted me Thurs early no driver will deliver next day Friday.Friday nothing.
Rang b&q told to ring back sat am.
Rang back sat after on hold 35 mins told contractor shut weekend.Received email from b&q on Monday if contractor does not get in touch it gave me a contact number so I not b&q can sort.Rang contractor could not give delivery date.Cancelled
But still trying to get refund.b&q never again.

  • Fence panels £115&

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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