World Of Sofa Beds Reviews - www.worldofsofabeds.com

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★☆☆☆☆
1.3 / 5
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Latest Reviews

★☆☆☆☆

“Horrific company - they should be closed down”

Written on: 05/06/2014 by MajorJay (1 review written)

I Purchased a sofa bed from this company, it is less than a year old,and has been used about 2 times for people to sit on. it is a piece of junk, the sticking is pulling apart. I advised world of sofabeds... to which there response was: 'I regret to say that as you have now had this sofa bed for 11 months and the cause of the stitching coming apart cannot be positively determined to be a manufacturing defect we are unable to offer you a replacement or a refund of this item. If you wish to… Read Full Review

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★☆☆☆☆

“Cheap Chinese rubbish! ”

Written on: 22/04/2014

This Sofa bed received is the worst I've ever seen, underneath the material is horrific, already worn and thinning out, holes everywhere which the company had already pre-patched up using ' fake' material stuck over the gaping holes! Quality management is obviously non-existant, avoid them like the plague!… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THEM!!”

Written on: 13/12/2013

Worst company I have ever had the misfortune to deal with. Nothing but lies and still waiting on a refund… Read Full Review

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★☆☆☆☆

“NEVER RECIEVED ITEM 2 MTHS STILL NOT GOT MONEY BACK ...”

Written on: 11/12/2013 by cravedog (2 reviews written)

Brought item,world of sofa beds cancelled the collection by the courier! 2 months later still trying to get my money back. AVOID IT'S A RIP OFF GROUPON KEEP SAYING THEY WILL REFUND BUT NEVER DO! … Read Full Review

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★☆☆☆☆

“Don't touch, awful”

Written on: 11/12/2013

Awful!! Terrible customer service. Groupon sofa ordered and received email saying it was on its way (only reason i ordered it was becuase it was a short delivering period)and then 4 days later got call saying it was out of stock and I could have a purpole one (I'd ordered BLACK!) or a refund (still showing as availiable on the website and when I pointed this out was told that if somebody ordered it then they'd be told it was out of stock!) No attempt to sort this out, such bad customer service… Read Full Review

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★★★★☆

“After placing my order I then read the reviews and...”

Written on: 21/10/2013

After placing my order I then read the reviews and almost panicked! BUT I must say I was very impressed. They replied to me after a query straight away. The delivery was on time and they also contacted me to let me know. Very helpful delivery men too. Unless I was lucky I was very pleased with all the service and contact I have had with your company. I placed the order Wednesday and then got the item Friday… Read Full Review

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★☆☆☆☆

“Don't buy their sofas ”

Written on: 21/10/2013 by People1234 (1 review written)

I will never buy anything from world of sofa beds again. Zero customer service they don't reply to emails never answer the phone. I'am still waiting to hear about my order. Never again!!! I never write review this is how bad they are !!!!!!!!… Read Full Review

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★☆☆☆☆

“never use this company”

Written on: 27/06/2013 by davebarns (1 review written)

I foolishly bought a groupon voucher for a sofa bed from this company. The value of the sofa bed was meant to be over £300.00. However, if you look at the quality of it. it is shocking. poorly made, not comfy, and when you try and put it into a bed, there is a wooden pole running through the centre of it, which means you cant lie down on it normally. After emailing them and getting no response, i had to get groupon to contact them instead. after about a week, they came back with saying that i… Read Full Review

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★☆☆☆☆

“Dreadful service”

Written on: 14/06/2013

Possibly the worst service I have encountered in a long time. We ordered 2 x Sofas. They didnt turn up the first day ( no call , email etc) . I then had to find out why. They then re-delivered ( no notice or call/em,ail as to when they were going to be there) and only delvered 1 x sofa. Then , after much chasing ( they never contact you) took two weeks to deliver the second sofa, ( no notice or call/em,ail as to when they were going to be there....again) AVOID...bunch of incompetent fools… Read Full Review

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★☆☆☆☆

“DON'T USE THIS COMPANY!!”

Written on: 03/05/2013

I have NEVER written a review online my life, that's how bad this company is!! Ordered a corner sofa using i groupon deal. Was e-mailed to say delivery would be arranged with my via phone call in ten days. No call. Then received an e-mail saying it would arranged by telephone within ten days, 2 weeks later, no call. When i spoke to them they told me my sofa had been 'separated' and one half was in enfield, the other in worcester and delivery would be arranged soon but it wasn't their fault it… Read Full Review

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★☆☆☆☆

“The Most DISGRACEFUL Company Ever!”

Written on: 24/04/2013

If you are looking for a sofa or a 3 piece suite, NEVER EVER even consider World of Sofa Beds in Bournemouth! We ordered a 2 and a 3 seater sofa from them. They sent 2 x 2 seaters! Bad enough mistake!! They told us to use one and they would collect the other, sending the 3 seater out to us asap. Weeks went by and we still had no replacement. After numerous phonecalls all at premium rate, not to mention the times nobody actually answered the phone, they owned up to the fact that they did not… Read Full Review

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★☆☆☆☆

“DON'T USE THIS COMPANY!”

Written on: 02/04/2013

NEVER EVER EVER buy a sofa bed on one of these deals where the 'supplier' is World of sofabeds - IT IS A MAJOR CON!! It has now been two months and I have been repeatedly lied to by this company. I have been told that either my delivery has been dispatched or that they will be getting my sofa in on 'Friday'. I am now fighting to get back my £250 plus that I paid, which doesn't include the cost of numerous premium rate telephone calls & time taken off from work for non-existent deliveries… Read Full Review

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Srainer's Comment

Written on: 15/04/2013

I have had the exact same experience with them. You were generous to give them one star. I'd have given them minus stars :(

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Missxx's Comment

Written on: 15/04/2013

I wish I could have, they should be shut down. The worst thing is, Groupon are still doing deals with them despite my numerous complaints.

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