written by ToadR on 21/07/2016
These two bistro sets was delivered flat packed, so self assembly was necessary. I am quite logical generally so get on with self assembly well. However, these chairs was a challenge. Some bolt holes did not line up and it took several attempts before getting three of the four chairs together. I contacted customer services and they were very good. They sent a replacement chair and was very apologetic.
Taking this into account I felt they tried their best, after all, we all get something go wrong sometimes, it's the way it is dealt with that matters. So I would use them again, quite happy.
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