Viva Print Reviews - www.viva-print.co.uk

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★★★★☆
3.7 / 5
68% of users recommend this
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Latest Reviews

★☆☆☆☆

“Appalling quality canvas images”

Written on: 04/08/2014 by Kennedy3 (1 review written)

I ordered two canvases for my daughter, two images of her daughters. There was nothing on the site that indicated that there was a limit to the size my images could be blown up to. When the canvases arrived, one was bad but that other was very bad, had I not known who was in the images it would have been hard to say they were of anyone I knew. I tried phoning and emailing the company at various times of the day, many times. I did get one reply to an email that they thought implied a non arrival… Read Full Review

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★☆☆☆☆

“Do not believe the 3 working day delivery date”

Written on: 17/07/2014 by Thetedster (1 review written)

I ordered a canvas on 8th July, for my sons birthday on the 16th. It is now the 17th & still waiting . I e-mailed yesterday (did not get it acknowledged) & checked order status today. It showed it was only printed yesterday & also dispatched. I have sent a further 2 e-mails today & also tried ringing customer services , (which appears to be non-existent) but, of course, all I got was an answer phone. I could not give my son a present on his birthday & not even yet! because of this incompetent… Read Full Review

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★☆☆☆☆

“Avoid ”

Written on: 17/07/2014 by mrmrgraham (1 review written)

ADVERT CLEARLY STATES DELIVERY IN 3 DAYS (STILL NOT RECEIVED AFTER 7 DAYS) CALL THE CONTACT NUMBER AND JUST RINGS TO AN ANSWER PHONE, MESSAGES LEFT WITH NO REPLY. EMAILS SENT, AGAIN NO REPLY. HAVE NOW HAD DISPUTE THROUGH PAYAL, GUESS WHAT, NO REPLY. THIS IS AN ABSOLUTE JOKE, GO ELSEWHERE. IF I HAD READ ALL THE PREVIOUS REVIEWS ON THIS COMPANY I WOULD NOT HAVE PLACED THE OPRDER. THIS WAS BIRTHDAY PRESENT WHICH HAS BEEN RUINED, THANKS VIVA PRINT FOR BEING A CMPLETE WASTE OF TIME. NOW HAVING TO… Read Full Review

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★☆☆☆☆

“Awful service , do not use this company”

Written on: 19/06/2014 by Holman410 (1 review written)

I ordered a a4 canvas print and wanted it for fathers day was told it would be here on the Friday before , nothing tried ringing them on the Tuesday after no answer and mailbox always full I emailed 3 times , no response , I finally opened a paypal dispute to then be sent another automated email saying they had received my order , over a week later !! finally got the item the following Thursday and very poor quality !! I think if I hadn't opened a paypal dispute I would not of received the item… Read Full Review

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★☆☆☆☆

“I think I have been had!”

Written on: 18/06/2014 by AmaniStuart40 (1 review written)

In preparation for Father's Day my siblings and I got T-Shirts done with a old picture of my Dad (when he was 11) on the front, and photo shopped family members from around the world into 1 photo, for it to be done onto Canvas for my Father (who is now 73) for Father's Day! Placed the order on Monday 9th June, money was taken from Pay pal account straight away, received an email to say would be here in 3 days! No later than Friday 13th June. Fathers day has been and gone, I have emailed 4… Read Full Review

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★★☆☆☆

“Wouldnt use them again!”

Written on: 17/06/2014

Ordered a canvas for my husband for fathers day last Sunday. With the 3 day free delivery option I expected delivery on Thursday but it never arrived. I emailed and never got a response. On Friday it still hadn't arrived so I sent another email and tried to call customer service. No answer on the phone or any response to either email. The canvas arrived This morning 9 days after ordering and too late for fathers day. The canvas isn't very good quality compared to ones I have ordered in the past… Read Full Review

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★☆☆☆☆

“DID NOT REPLY”

Written on: 09/06/2014 by woodywoodpecker22 (1 review written)

We wanted to check before purchase that our photgraph was suitable for a large print. We emailed the photograph to vivaprint. We called the 5p per minute line 3 times with it going to an answer machine. We left messages with our phone number asking if they would check the print we had emailed to them. We had not reply whatsoever. The day we looked at the site there was 65% off ending that day. I looked two days later and there is a 65% off offer again. If they are not interested in my… Read Full Review

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★☆☆☆☆

“VERY POOR QUALITY PRINT NOT USABLE”

Written on: 26/05/2014 by JOOLS16 (1 review written)

RECEIVED A REALLY BAD QUALITY CANVAS NOT GOOD FOR ANYTHING, CAN NOT SEE IMAGE AS TOO DARK AND FLAT. ARIVED AFTER A WEEK WHEN TOLD 3 DAYS. WHEN COMPLAINED GOT VERY POOR CUSTOMER SERVICE. I HAVE EVERY RIGHT TO ASK FOR A REFUND WHEN ITEM I BOUGHT IS NO GOOD FOR USE. JUST GOT EMAIL SAYING HE DON'T GIVE REFUNDS... NO HE JUST STEALS MONEY OFF HARD WORKING PEOPLE THEN IGNORES THEM. DON'T BUY OFF HIM HES A CON-ARTIST WITH VERY LITTLE OR NO EXPERIENCE OF PRINTING IMAGES TO CANVAS… Read Full Review

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★★★★☆

“Late delivery but good product”

Written on: 15/05/2014 by Chod (1 review written)

1 day late (having paid for next working day delivery) so started having reservations, perticularly after reading some of the poor reviews. I was relieved when it did arrive and very pleased with the canvass. I will order again and be giving 5 stars if it arrives on time and is as good as the one we have just received… Read Full Review

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★★★★★

“Impressed with the print quality and experience!”

Written on: 03/05/2014 by helenaGeorge (1 review written)

My first canvas order with Viva Print. I was not really sure what to expect. I had a very high resolution image that I wanted printed on a large canvas. I uploaded the image to the site and picked some print options. I wanted my order for the weekend so picked the express delivery, it was only an extra 3.99 so didn't mind paying that. I paid with PayPal, the whole process was very quick and easy. My canvas arrived the next day, nicely packaged and well protected. The print looks great… Read Full Review

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★☆☆☆☆

“DON'T USE VIVA PRINT”

Written on: 13/04/2014 by Bradyn140 (1 review written)

Absolutely appalling customer service and delivery. Never received picture and he doesn't care. The guy is an absolute T.W.A.T and has no care for the reputation for he's business all he wants to do is take people's money without giving any product. WASTE OF TIME, WASTE OF MONEY, DO NOT USE!!!!!!!!!!!!!!!!!!!!!!!… Read Full Review

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★★★★★

“Great Canvas Print, Thoroughly Pleased”

Written on: 06/04/2014 by RobCarters (1 review written)

I placed an order with Viva Print but made a mistake with my print options. I had selected the wrong image for print. I contacted Viva Print to ask if I could supply a different image. They said I could. Good customer service. I was very pleased with print quality and have used again… Read Full Review

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★★★★★

“My goto guys for canvas and photo posters”

Written on: 31/03/2014 by MiaReesie (1 review written)

I use viva for canvas print and photo posters. I like the materials they use and I know they will always ship my orders out on time. This is important to me as I sell the prints on to my own customers. Viva handle all of the delivery to my customers in plain packaging which is great… Read Full Review

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★☆☆☆☆

“No customer service”

Written on: 23/03/2014 by TatianaHawkins182 (1 review written)

I waiting in for the delivery which didn't arrive. Won't answer my email, and I can't get an answer on the telephone. I have no idea when I will receive my print… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 20/03/2014 by 483Myers (1 review written)

Be warned - Prior to ordering READ THE TERMS & CONDITIONS. I requested 3 canvas prints with gallery wrap - was not contacted to be informed gallery wrap was not suitable for my images and YUO DO NOT GET INFORMED OF THIS, but your photos are mirror wrapped - therefore I ended up with 3 prints showing images around the sides of extra heads, feet, etc. Contact the company and be informed they cannot refund as it is in the Terms & Conditons that this is what they will do, without contacting you… Read Full Review

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★★★★★

“Great For Canvas”

Written on: 26/02/2014 by RobertaJ1954 (1 review written)

I use these often for canvas prints. Always great quality and arrive on time. Never had a problem… Read Full Review

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★☆☆☆☆

“Appalling customer service .large A1 canvas”

Written on: 26/02/2014 by grace1002 (1 review written)

I purchased a large A1 size canvas , when I went to hang it I realised it hadnt been stretched over the frame tight enough , it was very baggy and looked ridiculous , now I had purchased from them before and the quality was altogether far superior but this time was really bad ! After 3 emails they replied asking for a picture of the picture ! ?!?! Now it doesnt take a rocket scientist to work out that it wouldnt show the problem however I duly sent said photo and also video footage of the… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS! WOULD GIVE ZERO IF I COULD”

Written on: 23/02/2014

Poor quality products. Arrived a week late and absolutely no customer service received. Do not buy from this one guy based at a residential address. You will be DISAPPOINTED… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 06/02/2014 by whoops1234 (1 review written)

Absolutely dreadful company. If I could give them a negative star rating I would. Like many of the others on her that have left negative feedback. I paid for 'next day delivery' the canvas wasn't sent out till a day later even though I ordered well before the cut off time. I have called at least 5 times and left messages on their answer phone but no one ever calls you back. I have emailed them at least 10 times, but once again no one ever gets back to you. I paid for next day delivery as I need… Read Full Review

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★☆☆☆☆

“Terrible quality printing, No customer service, DO NOT USE”

Written on: 03/02/2014

I ordered a large canvas print for my brother in laws birthday present. I paid extra for supposed Photo Touch-up service - which they are still not able to explain what they did for this additional fee!! The quality of the canvas stretching is awful. My 6 year old could have stapled it in better. The canvas is very baggy (not stretched at all). The print quality is so bad you can hardly see what the picture is meant to be, and the additional service is non existent. I had also paid for Next… Read Full Review

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