written by on 03/08/2015
Ned Ingberman, proprietor of The Well Made Clock, is customer focused, and a very pleasant person to work with. Prices are better than other merchants dealing with cuckoo clocks. I ordered my clock and was told it would take 6-8 weeks since it would have to ship from Germany. The clock arrived in 6 weeks but there was a manufacturer problem. I called Ned and he assisted me in returning the clock for repairs. Ned kept me updated regarding the clocks status. Since I received the repaired clock 6 days later, it looks great runs well, and keeps excellent time. I am very pleased with my purchase from and the great service provided by Ned at The Well Made Clock. I will return to The Well Made Clock if I ever need another clock or assistance with the one I now have.
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