The Sleep Station Reviews - www.thesleepstation.co.uk

★★★★★
4.8 / 5
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Latest Reviews

★★★☆☆

“Kingsize oak bed frame”

Written on: 25/09/2014 by guHess405 (1 review written)

I ordered this frame as a gift for my son and his fiancé for there new house, after an initial mix up, which was sorted, we got the bed delivered. They both are very happy with it… Read Full Review

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★★★★★

“Birlea Weston Bunk Beds”

Written on: 13/09/2014 by byfieldmarlene (1 review written)

Ordering the bed was easy on the website. The order confirmation was quick and I received tracking informtaion to let me know when it would arrive. My bed arrived on time and the delivery person helped me locate it where I wanted it. The bed was very well packaged with good strong packaging and b=ubble wrap protecting it form any damage risk. The bed itself was reletic=vely easy to assmeble though the instuction leaflet is difficult at times to follow. Now assebled it is excellent and great… Read Full Review

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★★★★☆

“Good value, easy transaction, poor packaging/protection”

Written on: 12/09/2014

The Serene Thornton is a classic Oak bed frame with good design and build, easy to assemble and great value for money. The Sleep Station were easy to deal with, friendly, helpful and prompt with delivery. My only negative comment is that the packaging (presumably from Serene) is inadequate and poorly designed - why should this matter I hear you ask? because despite all the polystyrene and cardboard, the bed parts were jostling around and rubbing against other components, which has resulted in a… Read Full Review

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★★★★★

“Amazing Service”

Written on: 10/01/2014 by Marley1991 (1 review written)

I purchased the Tern Ottoman Dbl Bed on the 30th Dec, I emailed the company on the same day to ask about the estimated delivery time, within a few hours they emailed back and said it would be 2-3weeks. Although in the same email the colleague who I dealt with throughout the communication said he could get in contact with the bed suppliers and get it directly sent to me from them. As I was away until 9th Jan I said I was free all day the day after, so will this he got in contact with them and… Read Full Review

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★★★★☆

“Overall good service. ”

Written on: 06/12/2013 by James_Leamington (1 review written)

We went for the king size Curlew oak frame with matching bedside tables. Easy to order over the phone and lower price from another site was matched straightaway. Quick response to emails. We were given two options for delivery (via Sleep Station's own service and via Sweet Dreams). We chose the faster option and were told it would take about 7-10 days but it was over two weeks before we heard anything. Delivery men didn't phone ahead on the day and when asked if they would help me bring the… Read Full Review

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★★★★★

“Excellent Service”

Written on: 05/12/2013

Very helpful and excellent customer service… Read Full Review

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★★★★★

“Sealy mattress”

Written on: 04/12/2013

As they order this mattress straight from Sealy there is a long delivery date but Sealy make it fresh to order so its not been stored in a warehouse somewhere for ages. Your are kept up to date as to the exact time and date of delivery, I was told within 30 mins on the day when to expect.(could be as early as 7am so be prepared). The fact that they take your old mattress away was a god send.(local councils can take a month)This offer was a deal maker, not many places do this. The staff on the… Read Full Review

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★★★★★

“Great service”

Written on: 02/12/2013 by SophieC0 (1 review written)

The Joseph Polo guestbed (maple) is gorgious and of very good quality. The bottom bed is on wheels and comes out completely so it can be moved to another side of the room. However the wheels do not swivel, making it difficult to manoeuvre. It was very easy to assemble and the instructions were clear. I'd definitely recommend The Sleep Station.Very good and friendly customer service… Read Full Review

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★★★★★

“A Little Blip”

Written on: 14/11/2013 by Larraine57 (1 review written)

Ordered the KS Montana Sleep Secrets TV Bed , cheapest price on the web and wow ........ what a bed the quality oozes from it , delivery was excellent , staff prompt even responding to an e - mail query on a Sunday. However the little blip was in the instructions which failed to tell you what size battery you needed you had to guess. This was dealt with really well and we were advised to call " Sleep Secrets " who would resolve the problem which they did once they told us which battery to use… Read Full Review

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★★★★★

“Fabulous ”

Written on: 19/10/2013

The sleep station are fantastic, all members of staff are extremely friendly, easy to deal with, so helpful, could not have had my specially made mattress without them as I had problems in Scotland trying to find a company that could make my European super-king mattress.!! Quality of my mattress is top class!! Delivery arrangements were spot on,quick & the guys were very pleasant when they delivered my mattress!! a BIG THANK YOU TO THE TEAM!! Thanks guys… Read Full Review

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★★★★★

“Top quality mattress”

Written on: 18/10/2013 by Jojorawly (1 review written)

Very helpful over the phone.. Mattress arrived in good time. Would definitely recommend. Thank you very much… Read Full Review

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★★★★☆

“happy with mattress”

Written on: 17/10/2013

Iam happy with the service that the sleep station provided good quality mattress for a good price would recommend to friends and family… Read Full Review

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★★★★★

“Excellent price and delivery ”

Written on: 16/10/2013

Cheapest price for the bed I was looking for and the delivery was within the time specified. Good and friendly customer service from the staff at the Sleep Station… Read Full Review

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★★★★★

“Excellent service”

Written on: 15/10/2013 by MorgJ (1 review written)

Queries before purchase were dealt with promptly and courteously. Cost of bed extremely competitive. Bed would have been delivered within timescale promised but I wasn't ready - bed stored until I requested delivery. Thank you very much indeed… Read Full Review

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★★★★☆

“Personal service”

Written on: 22/09/2013 by GinnyD71 (1 review written)

The customer service was very good - the staff were obviously knowledgeable about their stock. the only slight downside was delivery was longer than advised, and so i had to chase as i had a deadline for needing it! that said, I'm about to order another bed and will probably get it from here… Read Full Review

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★★★★★

“Great bed at a great price & with fabulous customer...”

Written on: 15/09/2013 by Looby-lou (1 review written)

I called them as I was a little nervous buying online; he answered all my questions and knew the products well. Bed arrived three weeks ago and has solved our storage problems!… Read Full Review

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★★★★★

“Very Helpful Service - Excellent Product”

Written on: 06/09/2013 by vxt22 (1 review written)

I found my dealings with the Sleep Station to be client focused and very efficient. I especially loved the easy to deal with chat system. I would definitely buy a mattress/bed from them again. I am very happy with the quality of my mattress, which was the second mattress I had bought in a couple of months. The first mattress I bought from another dealer and unfortunately it did not do what it said on the tin but luckily I found the Sleep Station who's mattresses are of a very high standard and… Read Full Review

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★★★★★

“Excellent quality and service”

Written on: 03/09/2013 by kenpunter (1 review written)

The quality of this product is excellent. Great instructions, I found it easier for two persons to construct. The service, delivery etc; was very good… Read Full Review

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★★★★★

“Fantastic service and product!”

Written on: 31/08/2013 by MaryMcGhee (1 review written)

We were very pleased with the price of this product and the ability to ask questions on the website. When it came it was delivered on time and the product itself is fantastic and fits our daughter's bedroom beautifully!!… Read Full Review

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★★★★★

“Arigna Bed Frame”

Written on: 29/08/2013 by jayne.french (1 review written)

Amazing service, prompt delivery and a fabulous bed. I odered the bed over the phone as I needed to sort out a day for delivery. The chap who answered the phone was really professional and helpful. The bed was delivered on the day agreed. However, the side rails sent were not for the bed I had ordered. A quick phone call back to Sleep Station sorted this out. The correct side rails were delievered the next day and the incorrect ones taken away. I put the bed up last night - it is… Read Full Review

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