Excellent Service & Excellent Product

The Sleep Station - www.thesleepstation.co.uk
★★★★★
4.5
92.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

MinnieMoose's review of The Sleep Station - www.thesleepstation.co.uk

“Excellent Service & Excellent Product”

★★★★★

written by MinnieMoose on 18/05/2012

I ordered an Emporia Monaco ottoman bed from the Sleep Station last week, having called them first to ensure that it was in stock. They assured me it was, and arranged delivery for the day of my choice at no extra cost.

The bed was delivered on the day it was due and was very well packed.
One slat was broken, but I let the Sleep Station know and they arranged for a replacement to be sent within a couple of days. We spoke to Matthew, who was very helpful and courteous.

The bed itself is lovely. Very heavy, solid oak, looks really nice and there's loads of storage space underneath it too, much more than what I've seen in beds at Dreams, or anywhere else really.
My husband (who is usually very 'impatient' with flat packed furniture) reports that it was pretty straightfoward to assemble even though the instructions are vague, but it's a two person job because of the sheer weight of the oak.

Overall, I'm really pleased with my choice of bed and am happy we chose The Sleep Station. I would absolutely recommend them, and won't hestitate to use them whenever I next need to buy a bed.

  • Emporia Monaco King Ottoman Bed £479.99

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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