The Pregnancy Pillow Shop Reviews - www.pregnancypillow.co.uk

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★★☆☆☆
1.6 / 5
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The Pregnancy Pillow Shop www.pregnancypillow.co.uk

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Latest Reviews

★☆☆☆☆

“No delivery, no customer service”

Written on: 04/06/2014 by Parrishxp1994 (1 review written)

I received delivery confirmation of my order with Pregnancy Pillow/Tens Med two weeks ago, yet it still has not been delivered. I wrote to enquiries@tensmed.co.uk to find out what was going on, and, having got no response, submitted the same question via their online contact form. This was last week and I still have not received a response. I've filed a dispute via PayPal (which I used to pay), so I will update this review if they respond to that. I wish I had read these reviews before trusting… Read Full Review

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★☆☆☆☆

“No delivery, no customer service”

Written on: 03/06/2014

Despite receiving a dispatch notification the day after making my purchase, I still hadn't received my item after two weeks. I contacted Pregnancy Pillow/Tens Med via email to enquire about this but received no response after a week. I contacted them again via the form on their website, but again, no response. Since they do not publish their phone number, I escalated the matter by opening a claim via PayPal (the method I had used to pay) and received a refund THE FOLLOWING DAY without any sort… Read Full Review

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★☆☆☆☆

“Fraudulent company ”

Written on: 16/11/2013 by Betty12 (3 reviews written)

No refund, no email responses, I have now warned them of legal action and looking into Ways of doing this. Saw numerous reviews of people getting cheated. I font understand how the company has gone on for so long without getting caught. They send the item promptly but if you return it there is no response or refund… Read Full Review

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Betty12's Response to Betty12's Review

Written on: 16/11/2013

Collectively we can report this to 'action fraud and internet crimes' ( see website)
It comes under ' shopping crime' I would say.

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Betty12's Response to Betty12's Review

Written on: 19/02/2014

Since I wrote this review, I contacted action fraud online who got involved and contacted the seller. After 6 months of chasing it up/ I finally got my refund back including the Royal Mail postage charge. As I mentioned, even though it sent the pillow stating free postage, when I had to return it I paid 13 pounds of Royal Mail charge because of its volume. So moral of the story is there is help available. I could afford to walk away from 45 pounds but it was about exposing the crime that he was committing.

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★★★★★

“Had nothing to worry about!”

Written on: 24/08/2013 by JenT124 (1 review written)

After reading numerous bad reviews for the Pregnancy Pillow website I was quite worried about ordering from but I wanted the Mum E pillow and couldn't find it stocked anywhere else. I decided to go for it as I had the security of Papal to fall back on if I had any issues. So I ordered the pillow on the Friday morning and by the Saturday lunchtime I had received it. I had paid for 2-3 day delivery but still didn't expect it to turn up within 24 hours. This was also the Saturday before a Bank… Read Full Review

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★☆☆☆☆

“Daylight Robbers. ”

Written on: 08/05/2013 by Bobbysbrother (1 review written)

Ordered a pregnancy pillow for £40 for my wife. That was 3 weeks ago. No answer to the phone calls. No reply to the emails. Paid by debit card, so little redress. I am not cash strapped but I work hard for my money. Expecting a child so saving for his or her future. This company is effectively stealing from the unborn. How many unsuspecting people have ordered from this or one of its sister companies (tensmed.co.uk. ..) Can we together prosecute the fraudsters responsible? … Read Full Review

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Markrain's Response to Bobbysbrother's Review

Written on: 11/11/2013

Hi - please could you get in touch with me about this. I am looking into this company and am after examples of people who are unhappy. makermark@gmail.com

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Emmamartha's reply to Markrain's Comment

Written on: 25/04/2014

Hi i ordered a dog bed from dog doza run by tens med. I returned the bed at a cost of £13 and the bed cost just over £40. I havr sent numerous emails to dog doza and tens med and have had no reply from either and this was at the end of march. I paid by debit card so am not very hopeful of getting my money back now.

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Betty12's Response to Bobbysbrother's Review

Written on: 19/02/2014

I have done it through 'action fraud' website and got my refund.

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★☆☆☆☆

“NEVER AGAIN!”

Written on: 17/04/2013

Having bought and paid for a pregnancy pillow a month ago from the Pregnancy Pillow Shop and still waiting to recieve it, it is safe to say I am very disappointed. DO NOT MAKE A PURCHASE FROM THIS COMPANY. I have tried repeatedly to contact them by telephone, but the number is no longer connected. I have emailed them on several occasions with no acknowledgement or replies. Waiting this length of time is unacceptable. I am very disappointed in this company and would never buy anything again… Read Full Review

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Markrain's Comment

Written on: 11/11/2013

Hi - please could you get in touch about your experience? I am looking into this company and wish to speak to un happy customers. Many thanks. makermark@gmail.com

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★☆☆☆☆

“Dreadful service - avoid”

Written on: 10/04/2013 by arcticferret (1 review written)

I ordered a pregnancy pillow cover and was lucky enough to receive a product in the post - although it wasn't the one I ordered. I returned the item as instructed on the website, only to have it returned back to me by the royal mail, saying that the addressee had gone away. They've not responded to any of my emails and the phone number doesn't work either. Dreadful service… Read Full Review

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Markrain's Response to arcticferret's Review

Written on: 11/11/2013

Hi - please could you get in touch about your experience? I am looking into this company and wish to speak to un happy customers. Many thanks. makermark@gmail.com

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Betty12's reply to Markrain's Comment

Written on: 16/11/2013

Hi Mark and others, pretty much the same experience as above. Returned item paying 12 pounds Royal Mail postage for an item of 38
pounds, no refund or no response to multiple emails. I have given them warning that if I don't hear from them in the next 8 weeks, I would be taken formal action. It's not about the money but it's about a company that is carrying on with cheating people and not getting caught!! I would support any action.

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Betty12's Response to arcticferret's Review

Written on: 19/02/2014

I have contacted 'action fraud' and got my refund.

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★☆☆☆☆

“Ordered a product and no sign of it. No response to...”

Written on: 13/03/2013

Ordered a product and no sign of it. No response to emails or calls absolutely useless I hope nobody else orders from them… Read Full Review

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Markrain's Comment

Written on: 11/11/2013

Hi - please could you get in touch about your experience? I am looking into this company and wish to speak to un happy customers. Many thanks. makermark@gmail.com

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★★★★☆

“Cosy Dreams Pregnancy Pillows”

Written on: 02/08/2012 by nboyd (1 review written)

I bought an L Shaped pregnancy pillow from Cosy Dreams It wasn't for me it was a gift for my friend who is due in the next 3 weeks. She is suffering from Symphysis Pubis Dysfunction (SPD) so I hoped this would give her some relief. She's had it a couple of weeks now and she tells me she loves it, she says it just helps ease the discomfort because she tucks the long bit under her tummy and the shorter bit between her knees. Her husband confirms she uses it all the time so it must be… Read Full Review

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★☆☆☆☆

“2nd hand and not working”

Written on: 27/04/2012

Do not use these. We used tensmachine.co.uk. They sold us a tens machine that was worn and the box had been opened. 2 out of 4 of the pads were not working and this was meant to be brand new!! You cannot get hold of them by email or phone but they will take your money quick enough. Theyre a terrible company. Stay well away… Read Full Review

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Markrain's Comment

Written on: 11/11/2013

Hi - please could you get in touch about your experience? I am looking into this company and wish to speak to un happy customers. Many thanks. makermark@gmail.com

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Betty12's Comment

Written on: 19/02/2014

Contact ' action fraud' I got my refund through them

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★☆☆☆☆

“Don't order from this company”

Written on: 25/04/2012

I have ordered my pillow from this company since the 15th of April, today is the 25th of April, i have not got my delivery yet. Since then, i had emailed them twice, i have sent a complaint through their website, no single acknowledgment. Am surprise that this sort of company still operates in England. I cannot reach them by phone because they do not have one.Please can someone help as i need the pillow urgently. Thanks… Read Full Review

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Markrain's Comment

Written on: 11/11/2013

Hi - please could you get in touch about your experience? I am looking into this company and wish to speak to un happy customers. Many thanks. makermark@gmail.com

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★☆☆☆☆

“pregnancypillow.co.uk”

Written on: 14/11/2011

DON'T ORDER FROM THIS COMPANY I ordered from them months ago but never received the item. I emailed several times and still no reply. I was going to telephone but there wasn't a number on their contact page. Their contact details are: enquiries@tensmed.co.uk VAT NO: 109678092 I typed these details into goggle and the following websites have the same contact details: maternitypillow.co.uk pregnancytens.co.uk tensunit.co.uk tensmed.co.uk/ tensmachines.co.uk Others have had problems with this… Read Full Review

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Guest's Comment

Written on: 05/07/2012

I also ordered sth from them 1 1/2 months ago which I haven´t received. I wrote 6 complain mails and got no reply.
I got one automated email though asking how I like the product!!!
Don´t know what to do, as they don´t have a telephone number. Probably for a reason.

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Betty12's Comment

Written on: 19/02/2014

Got my refund by contacting ' action fraud'

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Bruha78's Comment

Written on: 13/03/2013

I also ordered from this website. Its been over a month. How is this allowed to happen surely someone can shut them down. Did anyone manage to get their money back?

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