written by Hallba230 on 31/01/2015
Osaka faux leather sofa.
After searching online and checking other review sites, I was warned off by some of the horror stories I read about OTHER furniture E-tailers,
These guys offered the cheapest price, which then rang alarm bells about whether the service would be ok, (you usually get what you pay for) HOWEVER!
The sofa I bought arrived within the 3 days as claimed on their website.
I was allowed to sign for the item unchecked, incase signing for as checked means I write away my rights to return, without incurring a restocking fee.
Today I have put the sofa together in my flat and I am very happy. So glad I cancelled my previous order through a highstreet sofa shop, for nearly 2 grand and bought the one I did for £350.
Also I was updated throughout the day about the delivery slot,
Its rare to find decent service these days. And this shop gave me that. a no nonsense decent service.
The online chat was also very helpful, I've had worst experience with other shops where I could tell the person on the other end was not fit for a Customer service job. But not here.
Do not be put off by the quality of their website. It does look a bit dated, but thats another topic. Im not here to review how pretty a website looks.
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