WORST ON LINE SHOPPING EXPERIENCE I HAVE EVER HAD

SplashDirect - www.splashdirect.com
★★☆☆☆
2.1
From 69 reviews
26.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of SplashDirect - www.splashdirect.com

“WORST ON LINE SHOPPING EXPERIENCE I HAVE EVER HAD”

★☆☆☆☆

written by on 01/04/2015

I was sucked in by the "too good to be true price"

Payment taken. No confirmation of order. No response to three emails despite promise of response in 24 hours. Unable to speak to them - if you try the number it's a recorded message saying they are trialling "this week" only dealing with queries by email. Promise a response in 24 hours or if it's sales related within 1 hour. I have tried three times and no response each time. I'm going to now ask my credit card company to suspend the payment and I have also flagged them with Hertfordshire office of fair trading

My advice to anyone is don't use them, save your self the hassle and stick with a trusted retailer

  • Electric shower

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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