Appalling customer service & only part of my order received

Only part of my order for a shower cubicle was delivered within the 3 days promised. Due to parts being missing, we have been waiting now for 6 weeks with a stripped bathroom and the inconvenience that brings.

Despite around 20 phone calls and multiple promises that the missing parts would be delivered every few days, I am still without them, 6 and a half weeks later.

Even this week I have been promised on three separate occasions by their customer services that the items would be with me this week and been lied to each time. They don't even have the courtesy to phone back when they say even if it is to let you know not to stay in for yet another promised delivery that doesn't occur.

Do not trust this company with your money, do not expect to get everything you have ordered, and for goodness sake do not believe a word that their customer service team tell you.

Very disappointed and I will be talking to trading standards shortly.