Terrible after sales service

Sofology - www.sofology.co.uk
★★★☆☆
3.3
59.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Smith324's review of Sofology - www.sofology.co.uk

“Terrible after sales service”

★☆☆☆☆

written by Smith324 on 16/12/2014

After receiving my sofas I was upset to find the fabric used was terrible and was not acceptable.The sofa in store was much better than the sofa delivered to me. After many phone calls and e-mails nobody has bothered to come out and look at it. This company have no idea of after sales service and I would tell everyone not to place orders with Sofaworks. I intend to take mine to the furniture ombudsman.

  • Sofas and chair value £2000

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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