SofasWorld Reviews - www.sofasworld.co.uk

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★★★★☆
3.9 / 5
82% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“DO NOT USE! ”

Written on: 15/07/2014 by irMacLeod103 (1 review written)

AWFUL COMPANY. AWFUL SERVICE. Paid for NEXT DAY Delivery on Saturday, was called Monday and promised will be here NEXT DAY and they've been sent, HOWVER, I get a called TUESDAY morning to say they hadn't been sent! Now waiting 5 days for refund. Don't trust their delivery service AT ALL. Shame as the website looks great, but the customer service and end product is useless. … Read Full Review

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★★★★★

“Nevada recliners”

Written on: 10/07/2014 by tonna (1 review written)

Excellent service orders Monday arrived Tuesday although delivers one wrong colour it was replaced by Thursday .could not fault customer services good product for price would buy again without hesitation..one very happy customer… Read Full Review

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Stevemcfat's Response to tonna's Review

Written on: 15/07/2014

AWFUL COMPANY. AWFUL SERVICE.


Paid for NEXT DAY Delivery on Saturday, was called Monday and promised will be here NEXT DAY and they've been sent,

HOWVER, I get a called TUESDAY morning to say they hadn't been sent!

Liars, and now waiting 5 days for refund.

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★★☆☆☆

“Poor Delivery”

Written on: 17/09/2013

Delivery was quite poor and inconvenient. I think you should offer the facility of booking a specific time like 11-12. The delivery company don't use very customer focused drivers either… Read Full Review

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Deadman.alive's Comment

Written on: 24/02/2014

Very true. The delivery company "XDP" offer a lousy service and even damaged my goods before I received them.

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★★★☆☆

“Very good deal”

Written on: 03/09/2013

The sofa came at a good price for us. I was particularly impressed was the quality of the cushions - good quality and very comfortable. The sofa looks good and would recommend it for anyone looking for a small budget sofa. My only criticism is the rather soft inside arm of the sofa. I doesn't have any filling which means it could tear or lose shape easily (inside arm only). Then again you get what you pay fo hence the 3 stars… Read Full Review

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★☆☆☆☆

“No Stock”

Written on: 21/08/2013 by Angry59 (1 review written)

Ordered 2 x 2seater sofas, paid with debit card Waited in all day on delivery day (time of work) long story short, they took my money but had not the sofas in stock. No guarantee when they could fulfil order. , nor can they get my money back in the bank for 3-4 days. I had also asked for confirmation on cancelation and still waiting on that, If you want dodgy come here. Taking money with no stock is that not fraudulent… Read Full Review

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★☆☆☆☆

“Promises a lot - delivers less than a little”

Written on: 18/08/2013

delivery address confused with billing address resulting in delivery to the incorrect address, 1 man van instead of the to man van reuested and promised. no help to bring the item into the INCORRECT property out of the rain resulting in a damp sofa to start off with. Service was slow, impolite and unhelpful when called upon. i do NOT recommend using this site or the background company worldstores (they're the ones who answer the phone etc). Not once did it feel like I had placed an order with a… Read Full Review

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★★★★★

“The Best all round solution”

Written on: 29/06/2013

After having been disappointed with what the shops had to offer in my price range for a two seater sofa and single chair, I decided to look online. Again there were several sites offering huge selections of sofas but nothing jumped out at me. Then I looked at SofasWorld and loved the selection and prices. I looked at the Roma range and decided that this was the one I liked. Even though I was not able to try the sofa and the picture was small, I did like what I saw and ordered the 2 seater… Read Full Review

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★★★★★

“Excellent sofa, Value of Money, Great store ”

Written on: 20/06/2013 by tarchei (1 review written)

This is my 4 the purchase from the site and always have great experience. This time again, I got a very nice and quality recliner. Value of my money and credit option is again fantastic so you don't pay off in one go. 10 minutes to fit and enjoy. There was some issue with the delivery - driver wan rude rolled up the sofa and left at the ground floor, I recon because of that we got some defect. Sofa world team were so nice and put nice attention and sent the replacement in no time. I raised the… Read Full Review

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★★★★☆

“Very pleased ”

Written on: 20/06/2013

Having researched tub chairs I found the ones I liked and found them cheaper on this site, even though I had to pay delivery charge. I was emailed to confirm my order, then was emailed with tracking information. The chairs arrived promptly and were packed very well. Chairs looked exactly like I had hoped and are very well made. Like I say, very pleased :0)… Read Full Review

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★★★★☆

“a two seater sofa -good value.”

Written on: 10/06/2013

The two seater sofa arrived at the day specified by Sofa World.It is very coessmfortable and excellent value for money!The only drawback is that the screws holding the back onto the front are quite difficult to access,otherwise great -BUY from SOFA WORLD!!… Read Full Review

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★★★★★

“my sofabed experience”

Written on: 08/06/2013

Finding what I wanted was a doddle.Phone was quick and easy and the lady was so helpful on the phone.Chose what I wanted ,paid and wow,it was here the following day.Brilliant service… Read Full Review

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★☆☆☆☆

“Next Day Delivery - but it depends ”

Written on: 29/05/2013 by Leroquoz (1 review written)

I have just cancelled my order one week after placing .Purchased a sofa bed advertised as next day delivery. When I enquries next day when I could expect delivery then I was told not available on that item as it was a two man delivery . Then I couldn't be told when I could get delivery because the supplier had not yet been contacted It has been a game of cat and mouse with a customer service centre that promises and fails to deliver - pardon the pun One week later and we had no delivery date… Read Full Review

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★☆☆☆☆

“Worst delivery ever”

Written on: 27/05/2013 by AJ_Ekt (1 review written)

I ordered Carla Corner Sofa. I had ordered over phone on Thursday and it was next delivery as per the website. They said they can only deliver it on Tuesday, Monday being the bank holiday, which was fine, but I got a call on Monday that the sofa is downstairs. I rushed downstairs, the delivery guys asked for the signature upfront and I was stupid enough to give it to them. I was assured at the time of order that the sofa would be delivered right till inside the apartment. To my shock the… Read Full Review

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★★★★☆

“Atlanta Sofa Order.”

Written on: 27/05/2013

I was shopping around quite a few sites before I stumbled across Sofasworld, reading the many good reviews on here i decided to use them over certain other questionable vendors. Ordering: The site is easy to navigate with many options to browse through and speculate,the only problem is there were too many options which took me ages to eventually decide on a single sofa!Eventually I settled on the Atlanta 3 seater and the single recliner. The order was easy to place and payment was just as… Read Full Review

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★★★★☆

“Late but Good”

Written on: 24/05/2013

The order was received late than expected but the end result was good… Read Full Review

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★★★★★

“Great Service”

Written on: 17/05/2013 by kelsi18 (1 review written)

Good quality corner sofa great price… Read Full Review

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★★★☆☆

“Cream two-seater sofa”

Written on: 27/04/2013 by pookiealbaneeze (1 review written)

The sofa was very easy to order and pay for. Delivery was well handled, I received emails and phone calls keeping me up to date with the latest situation. On delivery day we were told it would be an 'a.m.' delivery. Early afternoon we were phoned to explain we would have the delivery within an hour - fantastic, slightly later than planned but I was pleased I was again kept informed. I signed delivery form, peeled off protective cover, found black dusty mark across one of the back cushions… Read Full Review

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★★★★☆

“sofa”

Written on: 24/04/2013

The quality was excellent of thesofa.I was happy with delivery times apart from I neve got a call or tx to say when it was arriving.I got an email saying it was despatched but no delivery date.apart from this I was happy… Read Full Review

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★★☆☆☆

“Still waiting for my order!”

Written on: 15/04/2013 by Munro55 (1 review written)

It is impossible to contact the company by phone to actually speak to someone. I have emailed and had a reasonably prompt reply to say that the carrier would contact us with a delivery date - however, my problem as I explained in the email was that the carriers had already contacted me with a delivery date but then failed to deliver! A week later I am still waiting and have emailed SofasWorld again today… Read Full Review

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★★★★☆

“VFM quick delivery ”

Written on: 07/04/2013

VFM quick delivery good quality… Read Full Review

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