Simply Bar Stools Reviews - www.simplybarstools.co.uk

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★★★★☆
4.2 / 5
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Latest Reviews

★★★★★

“The 360 View is awesome! :D”

Written on: 07/12/2016 by ArielForsyth4 (1 review written)

I needed to show my parents their preference on a Bar Stool. I wasn't sure whether they would like the design of the Allegro White. The website has a cool 360 feature which allows you to click and drag around the bar stool, allowing you to see every angle. It's seriously incredible. The amount of time taken into taking those photos is amazing. Delivery was a little late, but I'll forgive it for the website. Thanks a lot!… Read Full Review

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★★★★☆

“Black Friday and Customer Service”

Written on: 07/12/2016 by Weavercj383 (1 review written)

I received an exclusive Newsletter about a Black Friday Deal for Simply Bar Stools. I went onto their site, and typed in the discount code. Nice and easy, not a problem. I then needed to call Customer Service as I couldn't find a specific colour of a stool. I spoke to Bernice, she helped me find the Green Stool I wanted. Checkout took a few minutes, but I did get next day delivery. Bar Stool was reasonably easy to put together (it's more of a two man job) but it works and is quite comfy… Read Full Review

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★☆☆☆☆

“Hopeless”

Written on: 05/12/2016 by EdwinYates (1 review written)

Ordered black bar stools and received white ones! Told I would have to pay again for the black ones before they could be delivered and would then be refunded for the incorrect ones… Read Full Review

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★☆☆☆☆

“Avoid Simply Barstools!”

Written on: 26/11/2016 by efHowell1976 (1 review written)

Disgusting service and products. X3 delux leather stools were ordered only to arrive 3 weeks late and all damaged. Replacements were damaged and replacements of those were damaged. All 9 stools needed to be returned. They said they had no undamaged stools in stock and we would have to pay £101 to return thier faulty stools. I don't think so. Had to threaten to go to trading standards to get the stools refunded and had to wait 9 days and get angry to get my money refunded. Go to lakeland… Read Full Review

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★☆☆☆☆

“Terrible from start to finish - and it isn't finished yet”

Written on: 24/11/2016 by Autumn13 (1 review written)

Found this site and ordered as I needed next day delivery. The day arrived but my order didn't. I called to ask why to be told only 2 out of the 4 were in stock. Asked why the order system allowed me to order and pay to be told the system isn't that advanced to be able to tell how many is in stock. That's fine. So I called to change my order and was promised the next day for delivery. Again these didn't come so called again and ended up speaking to the customer service manager who informed me… Read Full Review

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★★★★★

“PLEASE READ”

Written on: 07/11/2016 by Simmonsqs173 (1 review written)

I ordered 2 Allegro leather chairs in October and expecting arrival the following day. Sadly they were still waiting for new stock to arrive in November. After reading ALL the reviews I did worry. But I did recieve emails from them and did a live chat. I do not tend to do reviews but I have to say on this occasion I have to write a review as they kept their promise. Emailed me when the chairs arrived back in stock and also the delivery date given was also adhered to. They are fantastic chairs… Read Full Review

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★☆☆☆☆

“Do not order!!”

Written on: 03/11/2016 by Powell1962 (1 review written)

Ordered online for next day delivery last weekend and nothing !! Rang simply bar stools to be told it hasn't left the warehouse but they've told them and delivery will be the next day .... guess what no delivery !!! I rang everyday to be told the same thing !!! I've now asked for a refund has they don't seem to know why they haven't delivered even though the bar stools are in stock no one seems to know anything and yet online it says there in stock and order for next day delivery !!! Currently… Read Full Review

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★☆☆☆☆

“False Delivery Times, Lack of Respnse & Customer Service”

Written on: 21/10/2016 by NiaKirkpatrick (1 review written)

Placed an order that was supposed to be next day delivery, 7 days later still no sign of delivery. Contacted them via their online customer support chat and was advised that they would look into the order the following day and confirm when delivery would be made. No contact was made and no communication was received, contact them again only to be advised of the exact same response, which makes me question whether there is a real person at the end of the online customer support or not. Asked for… Read Full Review

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★★★★★

“Bar table and 2 stools”

Written on: 23/09/2016 by Blackwellur316 (1 review written)

I was looking for a bar table and stools and came across this site by chance. Didn't really think we would get next day delivery but wow was I ever wrong. Not only was the set a very good price but the delivery procedure was fantastic. Free delivery and a 1 hour time slot, which unfortunately I couldn't make so just followed the instructions on the email, printed out the form to sign and leave in the porch to enable the delivery person to leave the order. Absolutely fantastic, when you… Read Full Review

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★★☆☆☆

“Poor Quality - Deluxe Aldo Bar Stools”

Written on: 15/08/2016 by Avtar_K (1 review written)

Bought 4 Deluxe Aldo Brushed Steel Bar Stools. Great delivery time. But that's all that was great!!! Of the 4: 1. Base scuffed & foot rest badly rusted 2. Base scuffed 3. Incorrect item - wrong colour and not the deluxe version. The components just appeared to be used/seconds. Customer services have been great and have sent out replacement items very promptly; although having had 4 different deliveries means someone having to be at home to receive the package. The stools are just of very poor… Read Full Review

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★☆☆☆☆

“Rubbish products and poor customer service”

Written on: 13/08/2016

I ordered a pair of Sofia stools with cream seats in polished chrome. Now, how difficult can it be to dispatch two matching items when they should be a pair? I received one in polished chrome and one in brushed chrome finish! I wrote an email to the address given on their website explaining the mistake. I then had to send more emails over the following several days, never even receiving an acknowledgement. Finally I had to phone and the lady who answered just said that I had to send emails… Read Full Review

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★☆☆☆☆

“Simply Awful”

Written on: 07/08/2016 by Davis123 (1 review written)

Ordered 4 Caruso bar stools with promised next day delivery. They didn't arrive so chased them up and was told they'd been lost in transit and Simply Bar Stools would send out 4 others. They arrived and I excitedly unpacked them. All 4 stools were damaged and the quality of the stools was appalling - split trims. stitching unravelling and chrome trims which didn't join. E mailed Simply Bar Stools and they told me to take photos of all the damage and they would replace them. Took me about… Read Full Review

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★☆☆☆☆

“Awful quality products”

Written on: 15/06/2016 by rdutton13 (1 review written)

I recently purchased 4 x kitchen stools from simply bar stools at just under £500.00. When I finally finished the very easy assemble. I sat on one of the stools and it fell to its lowest position. this should not happen unless I push the lever. This was the same for all 4 stools. I contacted one of their agents via customer service and he sent me some spare parts, unfortunately once you put it all together its alomost impossible to take it apart. Also some of the chrome legs were badly dented… Read Full Review

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★★★★★

“Such a good company!”

Written on: 22/04/2016 by sarahrfn246 (1 review written)

I have bought from Simply Bar Stools a few times now and have recommended them to everyone I know! The bar stools are such great quality and long lasting!! Along with this, they come on next day delivery which actually does come next day! I've bought the Rapallo set (as this is great for the garden Summer!!) and also some of the Carcaso cream bar stools for my breakfast bar. I couldn't fault the quality of either of these products! So happy! Keep up the good work!!… Read Full Review

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★☆☆☆☆

“Avoid at all costs!”

Written on: 21/04/2016 by Zane438 (1 review written)

Ordered set of 4 bar stools and table. 3 out of 4 stools are unusable ... With padding under fake leather all folded and lumpy .... Clearly zero quality control checks. But WE have to pay £12.50 to return each box ...£62.50 total! Don't think so ... Next call ... Trading standards. Definitely would not recommend this company… Read Full Review

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★★★★★

“Exceptional service”

Written on: 19/04/2016 by johnwhitelovescats (1 review written)

Just a note to inform you of the exceptional service we received from you over the past couple of weeks, when purchasing kitchen bar stools from your company. We purposely made the trip from Cheshire to view your products having been disappointed with the quality being offered by some large local stores. We arrived without an appointment. Her knowledge, friendliness and advice were outstanding. The products were the best quality and value we had seen anywhere. We are delighted with your… Read Full Review

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★★★★☆

“Kitchen bar stools”

Written on: 19/04/2016 by Arjunk390 (1 review written)

Hi there - we would just like to say we are very happy with our new work kitchen stools, they are very comfortable and were easy to assemble. Thanks for your quick service… Read Full Review

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★★★★★

“Fab Service”

Written on: 19/04/2016 by Whitaker361 (1 review written)

The stools arrived very quickly and are just what we wanted but much more comfortable than we expected so very happy with the purchase. I have and will continue to recommend to family and friends… Read Full Review

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★☆☆☆☆

“Useless delivery!!”

Written on: 12/04/2016 by Turley1980 (1 review written)

I wish I'd read all these comments before ordering from this company. Next day delivery turns out to be at least 2 days and still counting. Worse than that I had to call to find this out - they don't proactively tell you anything. No surprise they don't have any customer service, only sales advisors who simply say 'sorry it hasn't been shipped, I don't know why' One to avoid; their prices are comparable with other sites who might actually make good their promise to deliver next day so shop… Read Full Review

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★☆☆☆☆

“Avoid this company ”

Written on: 02/03/2016 by oneveryunhappycustomer (1 review written)

I wanted to order 4 deluxe milano bar stools I had a online chat to check they were in stock which I was told they had plenty so I placed the order, next day the day they were supposed to be delivered on I got an email at 5.20pm to say they were out of stock until 7th april the web site still shows them having them in stock. I called them the next day to find out what was happening and got a bit of a run around so I demanded a refund the guy I was speaking to said he would do that but told me… Read Full Review

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