Simply Bar Stools Reviews - www.simplybarstools.co.uk

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★★★★☆
4.3 / 5
396
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Latest Reviews

★★☆☆☆

“delayed delivery, not advised”

Written on: 09/02/2016 by caroleandgarry (1 review written)

I can't comment on the product as we haven't received it yet. Website says in stock. Order was placed on a Monday by phone. I was in no rush, but nevertheless was told delivery would be the next day - Tuesday. We waited in all day. I chased at end of day to be advised out of stock but delivery would be Thursday. So sales team don't check stock levels when taking order? Claimed they advised delay AM.... but they didn't. My only positive comments are that the young lady at the end of the… Read Full Review

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★★★★★

“Outstanding service”

Written on: 08/10/2015 by Satisfied1955 (1 review written)

Having received 4 leather bar stools last November one of the gas lifts became faulty, so l phoned the company and the nice lady on the telephone found my details and told me no problem she would send me another and it would be with me the next day. Brilliant I thought but too good to be true, but sure enough it turned up the next afternoon. But better still the lady told me that should any others fail in the future they too will be replaced free of charge. I would definitely use them again and… Read Full Review

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★☆☆☆☆

“AVOID THIS COMPANY!!”

Written on: 14/08/2015 by pauldenton (1 review written)

Where to start..Ordered 4 Ravenna bar stools for next day delivery. Next day I checked the reviews online, alarm bells started ringing!!! Thursday 8th August, Called customer service Monday 12th August, it was explained that warehouses were being changed so deliveries are delayed, bar stools should be here by Wednesday or latest by the end of the week. No email tracking details were sent by Thursday so I called and a customer service person said "she would personally go down to the warehouse… Read Full Review

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★☆☆☆☆

“Can't Deliver ”

Written on: 14/08/2015 by Enriqued454 (1 review written)

I ordered 2 stools for next day delivery, and did not receive anything. When I contacted them they apologised and said I would get them 2 days later. They even put me in contact with someone in the company to keep an eye on it. On the day of their second delivery promise I had to reach out to them again and they said sorry, again, but they made another mistake and I wouldn't get it for 3 more days. So much for next day delivery 1 week later… Read Full Review

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★☆☆☆☆

“Ordered 4 stools for next day delivery . ”

Written on: 24/05/2015

Ordered 4 bar stools for next day delivery no feedback on despatch date. Rang 3 days later told unavailable until following week. No feedback again. Rang following Thursday told email Friday as despatched not email arrived . Rang again Friday told a further week delay so cancelled. Money did go back onto account straight away. Why accept order saying available if not available… Read Full Review

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★☆☆☆☆

“Told us they were in stock; they were not, took the money”

Written on: 14/01/2015 by noodle10000 (1 review written)

Stools were supposed to have been on next delivery. No sign of them turning up, so I rang them to be told they had been picked and packed and will be out the next day. Waited in all day, but no stools turned up so rang them again to be told they were actually out of stock until 9th February (i.e. in three weeks time). They have taken the money anyway, so now waiting for a refund. Not quite sure why they would have charged us for stools that are out of stock, or why they would say they are… Read Full Review

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★★★★★

“Great service ”

Written on: 15/09/2014 by 181Hagan (1 review written)

Very happy with service Love the stools they look great and very comfortable and lots of good comments from friends and family. Delivered very quickly… Read Full Review

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★★★★★

“Just as ordered”

Written on: 09/09/2014 by LondonLol (1 review written)

Stools arrived on time and were exactly as described. Easy to put together and comfortable… Read Full Review

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★★★☆☆

“delivery”

Written on: 08/09/2014 by 2e0yshsheo (1 review written)

Next day deliver took a week and one stool had a broken collar A new collar did arrive next day, three phone callers had to be placed to get this order sorted… Read Full Review

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★★★★★

“Oak bar stools”

Written on: 08/09/2014 by Brodieb232 (1 review written)

Exactly what we wanted,good solid stools to use at our breakfast bar. Packaged well and delivered promptly. Thank you for great service. … Read Full Review

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★★★★★

“Padded seat bar stool”

Written on: 08/09/2014 by Rogelioq50 (1 review written)

Fantastic service, excellent product and great customer service. I have no hesitation in recommending this company… Read Full Review

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★★★★★

“bar stool review”

Written on: 07/09/2014 by Duncanb335 (1 review written)

Good product. Good price. Rapid delivery. Would use your web site again… Read Full Review

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★★★★★

“Black and Chrome bar stools”

Written on: 06/09/2014 by martandmag (1 review written)

Great value bar stools , easy to assemble and look great. lovely product and service… Read Full Review

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★★★★☆

“Bar Stools”

Written on: 06/09/2014 by O'Sullivangv444 (1 review written)

The delivery service was excellent, the stools arrived before the email, saying that they were dispatched!! We have not used them as of yet as they are for when we move house… Read Full Review

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★★★★★

“Handsome Bar Stools”

Written on: 04/09/2014

The packaging was excellent and the bar stools were already assembled, unlike pre-pack goods from other furniture suppliers. Good design and very comfortable. Would look good in any kitchen or dining or bar area… Read Full Review

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★★★☆☆

“After sales poor”

Written on: 03/09/2014

Ordered 4 bar stools, which were promptly delivered. Very pleased with the ordering process, can not fault that. Unfortunately the stools were faulty. I contacted simplybarstools to obtain a returns number and was told the policy was to send pictures of the faults. I promptly did that but sadly have not heard a thing back, not even an acknowledgement of my emails. I am still trying to get in contact with them 5 days after emailing. After sales services is poor. … Read Full Review

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★★★★★

“Love my stools”

Written on: 01/09/2014 by brookster2004 (1 review written)

Hi there. My stools arrived within the time stated in perfect condition. They were easy to put together and look absolutely amazing in my new kitchen. I would recommend the quality and delivery times. Price was good too!! There was nothing I didn't like. Vicki from Accrington… Read Full Review

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★★★★★

“Looks great in new kitchen”

Written on: 01/09/2014

Really pleased with my bar stools and table set it's really eye catching. Everyone has commented on them I wasn't sure whether to go for black or cream, went for cream and it's a great match for my new kitchen. Very speedy delivery as well. I thought the glass table would be a nightmare to keep clean but just a quick wipe with damp cloth and it's fine… Read Full Review

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★★☆☆☆

“Black Bar Stools”

Written on: 31/08/2014 by THOMASDR1 (1 review written)

Although the stools arrived very quick, and we were updated as to where they were in the chain,they are uncomfortable,the backs of the stools push you to far forward,would love to change them.? Regards… Read Full Review

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★★★★★

“Arrived on time and product was "as. It said on the tin"”

Written on: 30/08/2014 by Robbo123 (1 review written)

Stools arrived well packed and on time. The stools were easily assembled and are of good quality. I would recommend these stools to family and friends.b… Read Full Review

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