Written on: 06/05/2012 by Mccahill
My in laws bought a leather 3 & 2 seater sofas.when it arrived the 2seater had a unsightly lump on the one of the cushions. Extra wadding that they had left in. They sent an upholster to take a look he said it was not a manufactoring fault !!! It was left in when being manufactured who's fault was it????? Ha said it would go down in time. 6 months later it is still there. After 8 weeks the coushions on the 3seater have folding lines across the front of them from whatever they use inside them ( feels like cardboard)they sent out the same upholster and again not a manufacting fault'!!!!!
At the time of purchase they noticed they had been charged for something they had not asked for they went back into the store only to be told it was insurance and they had to take this for a large purchase.
They are both pensioners and were taken advantage of!!!!!
They have been left with a suite that looks years old ! Not 6 months. And a insurance policy not with the paper it is written on!!!
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