A Perfect Purchase

Pine Solutions - www.pinesolutions.co.uk
★★★★☆
4.3
87.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

24Piper's review of Pine Solutions - www.pinesolutions.co.uk

“A Perfect Purchase”

★★★★★

written by 24Piper on 16/05/2014

We decided to Purchase a 2 door side board from Pine solutions, as we were very pleased with bedroom furniture from them 2 years ago, it made sense to deal with them again.
We weren't disappointed. From placing the order to choosing a suitable delivery date it all went perfectly.
Pine solutions kept us up to date with how the order was progressing with emails.
The distribution company "BJS" also kept us informed at every step of the way. They sent us emails and on the morning of the delivery sent a text informing us of a time slot. They telephoned an hour and a half before the delivery time giving me an E.T.A. they arrived within 5 minutes of that time. On arrival they asked where the item was to be placed, they placed the item and assured me that I had time to ensure the item was to my satisfaction before signing. It had been packaged securely and was in perfect condition. The delivery team, were very polite and professional.

We are extremely pleased with our Vancouver Oak small sideboard it looks exactly as the picture, its made well very sturdy, it meets our needs perfectly.

So all in all the whole experience was PERFECT from start to finish. I think there are a lot of companies out there, be it retailers or distribution that could learn a lot from these two.
MANY THANKS

  • VANCOUVER OAK SIDE BOARD

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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