OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★★
4.5 / 5
92.2% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

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OakFurnitureLand.co.uk www.oakfurnitureland.co.uk

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Latest Reviews

“Outstanding”

Written on: 27/03/2015 by jillnboo (1 review written)

I had finally found the furniture I liked within our budget online at OFL and we went to our most local store 60 miles away in Swansea. On arrival to the store we were greeted with offer of a cup of tea or coffee and were told if we needed any help to give him a shout. We viewed the Ripley range we had come see plus some others then decided to order in store rather than online. We were explained the finance options but chose to pay cash and an insurance product against accidental damage was… Read Full Review

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“Good quality furniture at reasonable prices”

Written on: 27/03/2015 by meg18 (1 review written)

I am really happy with the service I received. The information I received regarding delivery was spot on. I was given a window a few days prior to delivery and on the day the drivers phoned me to give me a more accurate time. I took out the 5 year insurance and received the wax. The delivery drivers were very helpful and professional giving me advice on how best to look after the furniture. It is beautiful and good value for money. I would recommend Oak Furnitureland. One happy customer… Read Full Review

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“Dinning Table & Chairs”

Written on: 27/03/2015 by omega0704 (1 review written)

Very friendly staff, they ask if they can help and then leave you to look around in peace. They were very helpful and brought some chairs down from upstairs so we could see what they looked like with the dinning table we were interested in. They informed us well about the aftercare of the oak furniture and the sale was done quickly and efficiently. The furniture arrived very well packaged and in perfect condition. There was minimal assembly required to get the table fully assembled. It looks… Read Full Review

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“Good store choice”

Written on: 27/03/2015 by lincslynnc (3 reviews written)

Oak Furniture village was the last resort at the end of a frustrating day looking for a suite, after having been to all the "big" names, we were delighted to find here, not only the suite that we wanted - 2 seater + contrasting single colour chairs - but also a dining room table and chairs at the Sofastore within… Read Full Review

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“Good store choice”

Written on: 27/03/2015 by lincslynnc (3 reviews written)

Oak Furniture village was the last resort at the end of a frustrating day looking for a suite, after having been to all the "big" names, we were delighted to find here, not only the suite that we wanted - 2 seater + contrasting single colour chairs - but also a dining room table and chairs at the Sofastore within… Read Full Review

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“very high quality”

Written on: 27/03/2015 by JanChristie (1 review written)

I bought some French Rustic bedroom furniture and was very impressed with the quality. Although it took 10 weeks to come the delivery on the day was on time and the 2 men very helpful. The only thing I would say is make sure you put the wax you're given on the bedframe before you put the mattress on!… Read Full Review

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“responding to your INVITATION”

Written on: 27/03/2015 by winifreddy (1 review written)

The nest of tables is exactly as described; excellent quality and delivered with courtesy and efficiency. Well done. The only quibble I have - why does it take so long from order to delivery? Some would cancel if they had to wait for 6+ weeks!… Read Full Review

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“happy old desk bound”

Written on: 27/03/2015 by johnvaughan (1 review written)

I was very happy with the product from both the delivery and general appearance and useablity. Well done… Read Full Review

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“excellent service”

Written on: 27/03/2015 by stuartlwalsh (1 review written)

Very helpfull staff advising us on a quality product. We will purchase more furniture from oak furniture land in the future. … Read Full Review

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“Terrible Customer Service”

Written on: 27/03/2015 by Smith116 (1 review written)

Took delivery of dining table & 6 chairs today.....we tried to assemble straight away but was unable to due to no thread in the securing bolt on the leg. We rang customer services and was appalled by the attitude of the staff! We had to send photos and wait 24 hours for a response.....I have spent nearly £1000 on this piece of furniture yet when you by cheaper flat packed furniture from other stores and something is wrong there is no quibble or waiting around they apologise and send you a… Read Full Review

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“Great furniture, great price and great service.”

Written on: 27/03/2015 by alysspearman (1 review written)

I had heard of Oak furniture land for a while so decided to use them to furnish our small home office. After looking at numerous flat pack rubbish, that was not a great deal less in price. I decided 'proper' furniture was the way forward. So I picked some of the Mantis range but wanted to see it before we bought, so off we went to a showroom. Quality of the furniture is excellent, dovetail joints etc, the wood itself lovely and smooth and the colour i wanted. So I went ahead and ordered online… Read Full Review

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“Great Service”

Written on: 27/03/2015 by Penny2808 (1 review written)

I ordered two items via the website. I was a little apprehensive as to whether the items would be up to the standard described online. I really need not have worried. The items were exactly as described and excellent quality. The delivery was really quick and as I booked online. I was updated every step of the way. I would highly recommend buying from Oak Furnitureland. Quality assured… Read Full Review

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“Nice quality”

Written on: 27/03/2015 by geo71 (2 reviews written)

Nice furniture very very happy with that however I did feel the salesman we spoke to on our 1st time in the shop said the same speel as he did on our 2nd trip to the shop telling us that's the "same dining furniture as I have" when we went back a 2nd time and chose different dining furniture he said "ah that's the same furniture as I have!!!! Got to give it to hi, he was a tryer… Read Full Review

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“After being let down they came to my rescue immediately ”

Written on: 27/03/2015 by Stephanie2111 (1 review written)

Having already ordered a dining room table and chairs and being let down in the most horrendous way from another well known supplier (let's call them Barvey's) I ordered a second set from Oak furniture land. The ease of ordering and huge huge selection of products was amazing and the delivery was so quick I started to wonder if perhaps there was a catch. Did I order something made out of cardboard or was it too good to be true?? The delivery man arrived and was a genuinely love guy told me… Read Full Review

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“best packing ever”

Written on: 27/03/2015

Goods came on time and well packaged. Struggled to get out of packing, but was worth it. Should last for years, well made, will consider buying more of range when necessary. Only moan is length of time you have to wait after ordering otherwise great… Read Full Review

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“Had great delivery service ordered on line was...”

Written on: 27/03/2015 by Linaw217 (1 review written)

Had great delivery service ordered on line was notified on a regular basis fantastic quality and excellent packaging… Read Full Review

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“2 SEATER 3 SEATER SOFAS”

Written on: 27/03/2015 by MICKKIDRIP (1 review written)

WENT OUT TO LOOK AT SOFAS WENT INTO FEW SHOPS AND THE LAST ONE WAS OAK FURNITURELAND THERE WAS 2 SETS OF SOFAS THAT WE LIKED AND PLUS THERE WAS 5YEAR GUARANTEE ON THEM WHICH WE WAS VERY IMPRESSED THE DELIVERY WAS EXCELLENT WITH IN A WEEK AND WAS KEPT INFORMED ALL THE TIME UNTIL THEY WAS IN MY HOUSE THEY ARRIVED WELL COVERED AND BOXED THE SOFAS ARE GREAT VALAUE WE ARE VERY IMPRESSED WITH THEM… Read Full Review

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“Chunky Coffee Table Unpacking”

Written on: 27/03/2015

Customer experience is great in store. The salesperson was attentive, pleasant, helpful and hospitable. The sales transaction was straight forward after we had been through all the Terms and Conditions and we were offered a furniture protection service and free polish! We had purchased a traditional coffee table and that is when the Oakfurnitureland customer service was transferred to the carrier JB Direct who are just responsible for sighting the packed furniture in the chosen room. Although… Read Full Review

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“Good solid table.”

Written on: 27/03/2015 by Spence98 (1 review written)

Great solid table, delivered on time and when they said it would. Worth paying the extra for a well built table… Read Full Review

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“Very efficient service.”

Written on: 27/03/2015 by JennieRen (1 review written)

An easy site to navigate. The company were so helpful informing us every step of the way when our oak TV stand would arrive. It arrived very quickly and is a beautifully made piece of Furniture. I had hunted everywhere for a TV table deep enough for our TV which sits at an angle. I wish I had found this company earlier. It would have been nice if the item had been unpacked but due to health and safety reasons this was not possible! However, I would use them again with no hesitation… Read Full Review

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