OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★★
4.5 / 5
90.8% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

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OakFurnitureLand.co.uk www.oakfurnitureland.co.uk

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Latest Reviews

“Great furniture”

Written on: 19/09/2014 by HectorRichards (1 review written)

Great furniture, staff always ready to help. We fully intend going back. If you haven't been you don't know what your missing. Go have a look, you'll be impressed, as we were… Read Full Review

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“Disgusting customer Service”

Written on: 18/09/2014 by Stanleyft91 (1 review written)

We ordered over £4000 of furniture in two orders. Whilst all the other complaints on here are indeed true, huge boxes to get rid of, splits in wood etc etc, I am not too worried by that. All the splits in ours are hidden from view so in the interest of avoiding hassle..... We didn't even complain that none of the 3 doors on our wardrobe will shut- I will fix that myself. But our sideboard was delivered with a complete panel in 1 door a totally different colour, not a piece of wood, the whole… Read Full Review

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“Hidden £40 fine !!”

Written on: 18/09/2014 by TatianaCarpenter76 (1 review written)

Oak Furniture Land has provided the worst example of customer service I've ever experienced. We have a newborn baby and were given a 7am delivery time slot which I called to advise was likely to lead to us missing the knock at the door through tiredness. I asked for delivery to be rearranged or for store collection, but was told that neither of these were possible and if I didn't answer the door at 7am, I would get a £40 non-delivery fine. I asked to cancel the order and get a full refund… Read Full Review

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“Fantastic service from buying to delivery!”

Written on: 18/09/2014 by McCabejj343 (1 review written)

Great products with plenty of choice. Very quick delivery, delivery team were outstanding and did not give up even when faced with a very narrow staircase and radiator when delivering a triple doored wardrobe! All items were very well packed. Would highly recommend. This is our second purchase and all our furniture is very well made. We did visit lots of other furniture shops before purchase but nothing came close to the quality and value of Oak Furniture Land… Read Full Review

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“Value for money”

Written on: 16/09/2014

I ordered 2 bedside cabinets which offered a good combination of price and quality. I was kept up to date on delivery, arrived on time, delivery men were very pleasant and helpful. Overall, very pleased with the whole experience… Read Full Review

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“PACKAGING & SELF CONSTRUCTION”

Written on: 16/09/2014 by pgWentworth1957 (1 review written)

WE CAN NOT BUY ANY MORE FURNITURE FROM ANY MORE OF YOUR STORES....UNTIL YOU ACTUALLY START ,ONCE DELIVERED, TO ERECT THE FURNITURE. AND NOT TO LEAVE THE PACKAGING FOR THE POOR CUSTOMER TO DISPOSE OF WHICH WAS AN ABSOLUTE NIGHTMARE! BECAUSE OF THE PACKAGING & SELF CONSTRUCT ISSUES , I CAN NOT GIVE ANY "STAR RATINGS"… Read Full Review

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“We were absolutely delighed with our recent purchases”

Written on: 16/09/2014 by Napier106 (1 review written)

Exceptional quality furniture and would without doubt recommend Oak Furniture 100%. There is a huge selection to choose from… Read Full Review

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“A Consistent Disappointment”

Written on: 15/09/2014 by TradingStandardsSOS (1 review written)

My partner ordered various products from this company some time back, so I was dubious about spending money here as I knew how bad the service was. I should have listened to these warnings… I ordered nearly £4,000 worth of items with OFL on the 15-08-2014. Most products arrived on time but the wardrobe was missing the base unit and the doors had been badly damaged – I refused to accept it. I was shocked how it got passed quality control. With this being wrong I made sure I closely… Read Full Review

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“Great products & service!”

Written on: 15/09/2014 by watersag (1 review written)

We ordered a sideboard and a TV table. Both excellent products. Also, we had to postpone delivery several times. However, the company were endlessly patient and flexible in rescheduling. Everything arrived on time and in good order. Great work all round!… Read Full Review

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“Console table”

Written on: 15/09/2014 by Monahan168 (1 review written)

Console is beautiful,think its worth paying the extra as all products are very well made was kept up to date with delivery and driver was very helpful… Read Full Review

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“too complicated”

Written on: 15/09/2014 by JadenRitchie (1 review written)

I wanted to see in the shop a unit I had seen on line. Having decided to purchase it then took over 20minutes whilst I had to listen to the sales person drone on about waxing, t&c's, and other drivel . Good products but buy on line and not in the shop. Also, if waxing is so critical a tin should be included within the price and not an extra fourteen pounds… Read Full Review

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“Wood is good”

Written on: 15/09/2014 by Millerly104 (1 review written)

Our sideboard came just as the show model looked Really pleased with the quality of workmanship. The delivery was as promised and on time. No hanging around all day . The delivery man was really carefully and put it where we wanted it. We were so pleased with the sideboard that we bought the matching TV unit. Happy days… Read Full Review

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“solid bed”

Written on: 14/09/2014 by hal82 (1 review written)

Very pleased with this bef frame. nice different design and very solid. no sqeaking or creaking. Bit pricy but worth it. i would recommend this product and shop to others… Read Full Review

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“solid bed”

Written on: 14/09/2014 by hal82 (1 review written)

Very pleased with this bef frame. nice different design and very solid. no sqeaking or creaking. Bit pricy but worth it. i would recommend this product and shop to others… Read Full Review

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“Superb quality”

Written on: 14/09/2014 by McClanahanvn449 (1 review written)

Once again we are really impressed with all aspects of our purchase. The quality, ordering and delivery are are second to none… Read Full Review

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“very impressed”

Written on: 14/09/2014 by poBeach58 (1 review written)

I am very pleased with my purchase of a chest of drawers from Oakfurnitureland,the quality is excellent no veneers just solid wood and concealed joints.It was easy to order on line and was delivered on time with enough warning by phone to confirm I was at home.I would have appreciated some help with unpacking as I am 74 and the packing was so tight (and superbly done)that I had to get a nieghbour in to help.I have already recommended Oak furnitureland to my daughter… Read Full Review

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“Fantastic, Fashionable, Furnishings”

Written on: 14/09/2014 by agThurston13 (1 review written)

I purchased a corner television unit. The standard of construction was impressive and the finish superb. In looking at similar units the staff at your store were attentive but not oppressive and the advice and information they gave us was invaluable. Delivery was also to a very high standard coming within the time slot advised with a 10 minute final advice pre arrival. I have no criticisms… Read Full Review

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“great quality and value”

Written on: 14/09/2014 by KamrenLarson310 (1 review written)

Pure quality products will definitely recommend to family and friends even the sales staff were so friendly and polite never felt rushed or under any pressure at all to buy, well done keep up the good customer service… Read Full Review

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“Furniture good, spoilt by delivery arrangements”

Written on: 14/09/2014 by Kendraw104 (1 review written)

I am very pleased with the furniture, but was extremely disappointed with the attitude of the people employed to deliver it, it would seem the custo m er has to conform with their dictates and are very rude when you can't comply with their arrangements because' .e of being away, in our case , they sold our furniture, which necessitated us waiting yet another 3months after already waiting 8weeks originally… Read Full Review

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“now my favourite furniture shop!”

Written on: 14/09/2014 by Jarvis283 (1 review written)

Excellent! Very helpful staff in store, salesman left me to spend ages choosing with no hard sell, quick delivery, item package well and furniture of a really high quality. The nicest piece of furniture I own! I will be back shortly to furnish my lounge!… Read Full Review

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oakfurnitureland.co.uk