OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★★
4.5 / 5
92.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

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OakFurnitureLand.co.uk www.oakfurnitureland.co.uk

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Latest Reviews

“Outstanding Quality”

Written on: 27/02/2015 by Mike1957 (1 review written)

We have bought both living room & bedroom furniture & the build quality is just amazing yes it is more expensive than flat pack self assembly but you get what you pay for with care this furniture should last a lifetime The delivery is on time when you want it & the delivery men are very professional very polite & take your furniture to your desired room When all said & done this is a 5 star company… Read Full Review

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“Very satisfied”

Written on: 27/02/2015 by 73Lacroix (1 review written)

I went to the showroom to have a good look at bedroom & dining room furniture. Came away from store not quite decided on what to go for, but after making a decision, I ordered all my goods online. Very easy with no dramas. Plenty of emails & texts keeping me informed of the order process and goods were finally delivered slightly earlier than advised at first order. Delivery men were an absolute joy, so helpful and accommodating and very mindful of walls, skirtings and other pieces of… Read Full Review

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“I have received superb and good value goods, with...”

Written on: 26/02/2015 by ChanaShields114 (1 review written)

I have received superb and good value goods, with clear communication from start to finish. The finance system was straightforward and efficient… Read Full Review

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“Decent furniture but very Poor parts service”

Written on: 26/02/2015 by PatrickCowan (1 review written)

My Orrick Bedroom Furniture arrived as scheduled but there was a bracket missing off the bed rail, and the holes hadn't even been drilled. Screws were missing from the bracket at the other end. It was eventually fixed by a Homeserve Technician, who provided first class service but getting the right parts sent out to me was a nightmare. The wrong brackets and screws were sent out twice & even by emailing photographs they still didn't get it right. You send an image & they cannot open it until 48… Read Full Review

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“Oak Furnitureland Great Furniture but careful about...”

Written on: 25/02/2015 by SJLP (1 review written)

Great looking furniture. Good price and the delivery guys were great. But be warned - delivery is very restrictive and is difficult to arrange. This is not made clear at the time of ordering. A very unhelpful store manager made things awkward. It was only after threats of cancellation and discussion with Head Office, that a suitable delivery date was arranged. The stress was worth it though - the delivery guys were great in getting the furniture in (very tight) - and the end result is good… Read Full Review

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“First-time customers at Oak Furniture Land”

Written on: 25/02/2015 by Bluecat14 (1 review written)

A pleasant change not to feel pressurized by the salesperson. … Read Full Review

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“Job well done”

Written on: 25/02/2015 by Shushes (1 review written)

Would not hesitate in visiting Oakland again. The service from browsing in the shop at Portrack, Stockton to the buying and delivery of goods was excellent. We are over the moon with our furniture!… Read Full Review

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“better customers service”

Written on: 25/02/2015 by AmeliaCowan345 (1 review written)

I recently bought a oaks sideboard and expanding oval table with 4 chairs. Although the quality of the items is excellent, I wish I could say the same for the sale staff and customers service team. It wasn't until I had paid the full price on the items (just shy of £1500) when I saw that I could have had 4 years intrest free credit and if I had spent over £1500 I could have had a free mirror worth up £300. I'm annoyed by the fact the sales gut in the shop didn't even offer me this or tell… Read Full Review

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“Excellent service”

Written on: 25/02/2015 by 442Martin (1 review written)

From the moment we walked into Oak furniture land Nottingham, we got an assurance from the people in store that all was well, we ordered some furniture and earlier than expected it turned up, excellent people excellent service and a huge pleasure to deal with well done oak furnitureland Nottingham keep up the good work… Read Full Review

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“Fantastic ”

Written on: 25/02/2015 by BronsonFitzsimmons (1 review written)

Booking and receiving our dining table with oak furniture land was fantastic , and made very easy. We also booked the insurance at a fantastic price to, although I am yet to receive the certificate… Read Full Review

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“Excellent quality”

Written on: 25/02/2015 by Elijahi191 (1 review written)

Everything was delivered on time, with notification of imminent arrival. The packaging of each item was amazing (they seemed to use cling-film in places!), in fact so much so that it took a lot of time to get everything unpacked. And it is definitely worth waxing each item of furniture as you unpack it as then the quality of the oak shines through. It is slightly awkward having to put handles on drawers and cupboards, made more complicated because the drawers didn't actually come out… Read Full Review

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“Loving the Galway bookcase”

Written on: 25/02/2015

The quality of the bookcase is great and we're very happy with our purchase. The delivery time was really good considering we live in the country. The guys delivering were accomodating as I was late getting back from the school run, but they were able to help me out. They don't unpack the item which is clear from the documentation but for a big item like a bookcase this can be quite difficult and certainly needs more than one person… Read Full Review

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“I bought a table with 6 leather chair set Very happy...”

Written on: 25/02/2015 by Cailyni353 (1 review written)

I bought a table with 6 leather chair set Very happy with quality of product & customer service & delivery arrangement… Read Full Review

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“Good easy and quality”

Written on: 25/02/2015 by LaraShaffer392 (1 review written)

Bought bedroom furniture on line. Very easy and quick on line. Regular updates on delivery. All done on time and hassle free. Delivered upstairs with a smile. Pieces look great. Very happy… Read Full Review

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“Quality Product/Excellent delivery service”

Written on: 24/02/2015 by JackieAS (1 review written)

Easy online ordering. Had a phone call within hours to arrange delivery. Three items delivered within 5 days on our agreed delivery date. Kept fully informed of agreed delivery and driver also phoned to keep us informed on the day of when they would arrive. Delivery men so so pleasant and efficient. Items well packaged to protect them and on opening them we were overwhelmed by the superb quality and finish of the items - 2 different sizes chest of drawers and one bed side drawers. Thank you… Read Full Review

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“Excellent service”

Written on: 24/02/2015 by Frankie1979 (1 review written)

We first visited a store to look at collections available and do some measuring. We were not harassed at all which we were happy about and received assistance when we wanted it. We then ordered online and received a call within 20 minutes to arrange delivery. Was given advise for when the items arrived. The delivery men were excellent and very considerate. Excellent all round… Read Full Review

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“Mango wardrobe”

Written on: 24/02/2015 by Thomsonbd182 (1 review written)

The oroduct is stunning. Delivery took place at the time arranged and the delivery guys were so helpful. I am very happy with the service and would most certainly use the company again… Read Full Review

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“Excellent value and Quality.”

Written on: 24/02/2015 by KelseyWagner (1 review written)

Good quality furniture well packaged and delivered as promised… Read Full Review

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“Excellent service and advice”

Written on: 24/02/2015 by 440McKenzie (1 review written)

Staff helpful and not too pushy. Desk and bookcase we chose were well made and good quality. Delivery as promised, well packaged. Will definitely purchase other items in the future… Read Full Review

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“Shinkage on oak coffee table”

Written on: 24/02/2015 by shrunktable (1 review written)

Very pleased with the product, its finish etc. However you need to know that more control is needed over shrinkage of side panels. In have taken two pictures which show the problem, however I cannot see any facility for attaching them to this message. email me if you want to see these. The vertical end panels sit in a groove in each corner post. At one end of the table all the shrinkage has taken place on one side allowing a 3mm wide gap to appear. A similar amount of shrinkage has occurred at… Read Full Review

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