OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★★
4.5 / 5
91% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

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Latest Reviews

“Excellent company with quality products”

Written on: 20/08/2014

Excellent customer service. Solid, quality products built to last. Impressive communication regarding delivery. Cannot fault Oak Furniture Land and will definitely use again… Read Full Review

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“Oak Dresser”

Written on: 19/08/2014 by JaneHartley147 (1 review written)

High quality product Looks beautiful Delivered quickly Deliver Staff very professional… Read Full Review

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“What I think of oak furniture land”

Written on: 18/08/2014 by Raymond381 (1 review written)

Everything was very good only complaints are that the delivery people did not take away the packaging which could be a niusance for elderly people and that the items have to be waxed by the customer on first purchasing… Read Full Review

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“Stunning furniture at a great price”

Written on: 18/08/2014

Ordered a Tokyo double bed with bedside cabinet, a mattress, and as my order was just over £1k, I got a free 6ft mirror as well, which was a nice deal. Was able to delay the delivery date with no issues due to moving into a new apartment that wasn't quite ready at the time of ordering. On delivery day, I got about one hour's notice via a phone call, and everything was delivered to the room of my choice. Assembly was straightforward, and now I have three pieces of stunning furniture in my… Read Full Review

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“Quality but affordable”

Written on: 17/08/2014 by Autumn123 (1 review written)

Dealt with Hilen at Ruislip. Very impressed and delighted with our new dining room table and chairs. Not a mark on it and delivery guys courteous and on time. Going back this week to purchase bedroom furniture!… Read Full Review

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“Oak Sideboard and coffee table”

Written on: 17/08/2014 by susieb04 (1 review written)

Very pleased with these items, wonderfully made to last a lifetime. Looks good with my wooden floor. Delighted thankyou. Speedy service with a phone call in minutes of ordering.Would highly recommend the service and product to friends and family. Would not hesitate to buy again.Many thanks… Read Full Review

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“Excellent service, was kept up to date on progress of...”

Written on: 17/08/2014 by Edwardszn70 (1 review written)

Excellent service, was kept up to date on progress of order through out. Product is excellent quality and is exactly what we wanted… Read Full Review

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“Great service at Oak Furnitureland”

Written on: 17/08/2014

My husband and I were impressed by the layout of the store and the attention and advice we received from the sales assistant. We felt under no pressure to look at any particular items or to buy, but were given every assistance when we asked questions and, because my husband was suffering from a very painful leg on the day, items were brought over to us to look at, which was very helpful. We did buy several items and were very pleased by the service we received right through from placing our… Read Full Review

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“Four day wait”

Written on: 17/08/2014 by RhiannaWarner289 (1 review written)

Ordered furniture Sunday afternoon, received confirmation email immediately , contacted the wife Tuesday re Thursday delivery, arrived Thursday within time window, polite delivery crew placed furniture in room of our choice, What about that then. Fantastic thank you all at O F L… Read Full Review

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“Great Oak lasts”

Written on: 17/08/2014 by Alden465 (1 review written)

Brilliant all round. Service, delivery all excellent… Read Full Review

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“A Really Refreshing Experience, thank you!”

Written on: 16/08/2014 by jankia (1 review written)

This was the first time I had ordered from Oak FurnitureLand and I did not personally know anyone who had purchased from them so was a little apprehensive, but I needn't have been. I placed my order at 10.30 at night, and received a phone call at 8am the next morning to arrange a suitable delivery time. I was talked through the process of what would happen next, and this conversation was followed up with an e-mail. Everything happened exactly as I had been advised that it would. The day… Read Full Review

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“very good customer service both instore and on...”

Written on: 16/08/2014

very good customer service both instore and on delivery, friendly and efficient staff. would suggest considering a service to put furniture together and take packaging away for a small fee… Read Full Review

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“rubbish quality on three piece suites not made of...”

Written on: 16/08/2014 by EsmeraldaHatch (1 review written)

I have major issues with the quality of new three piece suite structure is chipboard bolts staples and glue not solid wood as the salesman led us to believe attitude of customer services stinks they will not acknowledge this fact despite independent report have requested they collect I do not want this rubbish if you are thinking of buying a suite ask to see the structure underneath … Read Full Review

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“Great service, great range of products”

Written on: 16/08/2014 by Cesar134 (1 review written)

Just popped in to store at Deepdale to have a browse, wasn't looking for anything in particular. We were quite pleased to see such a good range of products on display in different styles and finishes so you could see how different colours worked together. We noticed a nest of tables which we liked and they were reduced in the sale so we decided to purchase straight away. Service was efficient and speedy with a promise of speedy delivery. On our arrival home email confirmation was received with… Read Full Review

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“Simply fantastic”

Written on: 16/08/2014 by ChanceMcDermott (1 review written)

I could not have been more pleased. I can not believe.the quality for the price.Gold for the price of silver. Thank you Oakland… Read Full Review

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“Top class service”

Written on: 16/08/2014

From ordering item of furniture in shop to information re delivery there were no hitches at all. Pleased with furniture and have already recommended the company to a friend… Read Full Review

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“Beds ,service, staff.”

Written on: 16/08/2014 by Baron353 (1 review written)

Would recommend this company to anyone looking for furniture , best quality money can buy sturdy great craftsmanship worth every penny. From the shop staff to the guys who deliver excellent service and lovely manners.hope you don't raise prices as I think this would put people off quality for a fair price will always ensure people will come back to shop again… Read Full Review

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“Sub Standard Furniture”

Written on: 15/08/2014

Bought 5 items, 3 turned up not to a saleable standard. The 3 items were repaired one we accepted a large scalop in the wood the another we asked to have replaced because it was badly repaired and poorly manufactured in our oppinion, they refused to exchange it as it was their choice and they obviously considered the repair good enough. We will buy our dining room furniture elsewhere now even though we would have liked it matching the OFL furniture that we are now stuck with!… Read Full Review

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“table chairs- tv unit - mirror -coffee table”

Written on: 15/08/2014 by billy.quigley (1 review written)

Hi just a few words to say I am very happy with the products I have bought at oak furniture land service great from staff quality of delivery service second to none and lastly products bought from shop hi quality and looks great when arranged in house thanks for the quality of service and after care would recommend Oakland furniture land to any one knowing the quality of goods they would purchase… Read Full Review

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“Everything is good at store,the staff are helpful with...”

Written on: 15/08/2014 by dtuley (1 review written)

Everything is good at store,the staff are helpful with good advice. The furniture is excellent. My only concern was the delivery,we were contacted a day after our purchase,very good if that is what is wanted,but we wanted our furniture delivered when we were ready which is what we explained in store. When we were ready to have our furniture delivered,we had to wait almost two weeks. It came all in packaging and left to us to unpack,at this time if any thing was wrong or if damaged the delivery… Read Full Review

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