OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★★
4.6 / 5
8102
92.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

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Latest Reviews

“Complete new dinning room”

Written on: 30/05/2015 by Kenpic (1 review written)

Decided to furnish dining room to match lounge which we did last year. Looks superb and we are so glad we did this. We met with assistants at your store who were very helpful, civil and pleasant who went out of their way to help us choose the right furniture for our room. The furniture arrived exactly on time as arranged and the delivery men were careful and helpful. All our items arrived safely and in excellent condition. We were delighted to do business with you and would shop with you… Read Full Review

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“Quercus dresser full unit”

Written on: 30/05/2015 by lesleylewin (1 review written)

The units are good quality and have enhanced the look of our room no end. Staff were really friendly and helpful as were the delivery men. The reason that I would not recommend to a friend is that when I rang customer services to enquire about purchasing extra shelves and fittings I was told that they do not sell extras for the units which I find very disappointing as another couple of shelves would make the look of the units better because I have a few small items on display and they look a… Read Full Review

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“Good experience,will use again.”

Written on: 30/05/2015

Items ordered were delivered at time promised. Items were well packed and good quality. Great value… Read Full Review

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“Very Good Experience”

Written on: 30/05/2015 by Cooley444 (1 review written)

It was very good experience. product was of high quality and delivery was timely. Oak furniture provides a very variety of products at a reasonable price. i would definitely recommend it to friends and family… Read Full Review

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“Good value and excellent customer service”

Written on: 30/05/2015 by Raven59 (1 review written)

The show room was well stocked, the salesman had very good knowledge and helped us find the right settee for my elderly father. The sale was explained in great detail, going over the paperwork thoroughly. No pushy salesmen, we were left to make a decision on our own. Options were given and time taken to measure up.After sales service good, delivery men were very helpful to my father who lives alone at 83. One error to point out was the delivery service on the telephone promised they would… Read Full Review

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“Excellent quality, service and speedy delivery! ”

Written on: 30/05/2015 by Selenap247 (1 review written)

Excellent quality, service and speedy delivery!… Read Full Review

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“table and chairs”

Written on: 30/05/2015 by McDonoughtm252 (1 review written)

delivery advice and delivery itself excellent.two of the chairs are rather creaky though.not sure if this is covered under warranty… Read Full Review

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“Excellent service”

Written on: 29/05/2015 by 475Sanders (1 review written)

Bought my product online, received an email and then a text message to confirm my order, this was followed by a call to arrange a deliver date suited to me. Best thing about the delivery was receiving a phone call and a text confirming a 3 hour delivery window. Staff who delivered the product were very friendly as were the customer services who organised the delivery. Very pleased with the service overall and would rate it amongst one of the best around… Read Full Review

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“Best Recliner Suite we have bought in 30 years”

Written on: 29/05/2015 by NeilJP (1 review written)

Went in with the intention of just looking and left without buying but loved the suite we saw. Went and had lunch then went back in and to the salesman's surprise ordered two recliner chairs and a recliner settee. There was no pressure selling, just good advice and plenty of time being left alone to talk. It was delivered at the time arranged and we were contacted prior to it arriving. Unpacking and assembling was easy and after a check to ensure no damage the site was ready to use. It is the… Read Full Review

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“Love my cabinet/sideboard ”

Written on: 29/05/2015 by LSFOUR (1 review written)

I love everything about my new piece of furniture! The quality is really good and at a reasonable price too. The piece has its own individual character because it is real wood and handmade, the dovetail joints are amazing and add to the character too. It is a real sturdy piece of furniture and I feel it will last me years! Very happy with the product and the service :) no more flat packed mediocre furniture for me! Thank you Oak Funiture Land… Read Full Review

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“Rustic oak Tv/entertainment unit”

Written on: 29/05/2015 by Fridam159 (1 review written)

Good looking article of furniture which sits well in our lounge.Has lifted the tv up about 4 inches which makes for perfect viewing level better than the coffee table that the tv was previously sat on.Everyone who has seen it has commented how well it looks and also strangely enough makes the room look larger than it is.Plenty of space for all the bits and pieces connected to the television plus manuals etc.Loooking to buy other pieces in the future… Read Full Review

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“Dining table and chairs”

Written on: 29/05/2015 by 205Hay (1 review written)

We have recently purchased a dining table and six chairs from Oak Furnitureland. We browsed the store without pressure from the salesman and once we had made our decision the purchase process was quick and easy. The staff are courteous and helpful and delivery was 10 days later. Product quality is excellent… Read Full Review

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“I can't fault them”

Written on: 29/05/2015 by GBad66 (1 review written)

We bought a sofa from them because we liked it and it was available in two weeks, which is very quick for a sofa. The price wasn't cheap but it was competitive. The whole experience was very professional and the sofa is very comfortable and seems well built. The only annoying thing was that we weren't ready for the delivery on the date they suggested, so we had to pay £39 for admin so that we got the date we wanted. I'm sure that it cost them next to nothing to do this for us… Read Full Review

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“great furniture, well worth the money”

Written on: 29/05/2015

Bought the mango range for my living room. It was well worth the money and has transformed the room. Quick hassle free delivery. No complaints, would definitely buy again. Now looking at the bedroom!… Read Full Review

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“Problem free purchase”

Written on: 29/05/2015 by AngelineHollis67 (1 review written)

Staff in the showroom were extremely helpful on the several occasions I visited prior to placing an order. When I did place an order the staff made no attempt to hurry things along, explaining all about the products and especially the nature of proper woods and their aftercare, even though by this stage I knew exactly what I wanted. I had used the online store to study and check what I would be ordering but was so glad I could visit a store to actually see most of the items before deciding… Read Full Review

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“Great solid furniture”

Written on: 29/05/2015 by Jeanz71 (1 review written)

I purchased a chest of drawers, the wood is good quality and the craftmanship excellent. The only downside was unpacking the chest of drawers and re-positioning it in the bedroom. The good quality of wood used made it very heavy to unpack and move around. The handles had to be put on the drawers which was quite easy even though due a medical condition I wear wrist braces. Maybe you could offer to unpack and place exactly where needed as an additional charge. I think I would have been willing… Read Full Review

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“Please DO NOT BUY from Oak Furniture land”

Written on: 29/05/2015 by mpMacPherson4 (1 review written)

having purchased and paid in in full I eagerly awaited delivery, only to find 4 items damaged - their policy is not to replace but to repair. I am then the proud owner of second hand furniture! Oh yes and you have to take a morning or afternoon off work whilst the carry out the repair. We are talking about a major repair but no they WON'T replace, you're stuck with it. Look at the. Facebook page: Jason Bannister MD of Proud of our appalling service, says it all. Totally disgusted. Also you… Read Full Review

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“Excellent service ”

Written on: 29/05/2015

From our first visit to the lakeside store the service was good. There was no hard sell, we were asked if we needed any help , when we answered no we were left to browse. On our return to the store the salesman was Frey helpful and the order was processed quickly. We were offered additional options with a lot of relevant information, however if we did not want these then we did not feel uneasy. The delivery was very smooth. We were informed of a four hour time slot nearer the time. The… Read Full Review

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“Good quality bedroom furniture”

Written on: 29/05/2015 by CelesteMacDonald325 (1 review written)

Excellent advice given instore by sales staff Order process quick and easy Furniture delivered within 4 weeks all good quality Very happy with the overall service… Read Full Review

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“Good service”

Written on: 29/05/2015 by Kitesup (1 review written)

Good service, pleasant, accommodating. Product as we expected when it was delivered… Read Full Review

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