OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★★
4.5 / 5
91.6% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

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OakFurnitureLand.co.uk www.oakfurnitureland.co.uk

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Latest Reviews

“After sales service”

Written on: 24/11/2014 by ewCrockett1959 (1 review written)

We bought a dinning table and 8 fabric chairs spending over £1,000. They arrived when our new carpet was being laid so 2 chairs went upstairs in the spare bedrooms. A few weeks later we needed the extra chairs for a dinner party but when we placed them with the other 6 chairs they did not match, they weren't even from the same batch number. We contacted customer services and was advised that as we had not reported this within 7 days there was nothing they would do. Despite explaining the… Read Full Review

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“Very pleased!”

Written on: 23/11/2014 by storm82 (1 review written)

We are very happy with our purchase. The furniture was delivered on time and we received lots of communication about when it would be arriving. It was packaged well and overall very pleased with the final result. The service in store was good and we were given all the information we needed… Read Full Review

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“Oak sideboard”

Written on: 23/11/2014 by Pollock20 (1 review written)

Have been looking for an oak sideboard for a while and decided to visit our new Lincoln store. We were impressed with the quality of furniture and relaxed atmosphere. We ended up buying a sideboard which was delivered on time without any fuss. We would and have recommend this store for furniture… Read Full Review

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“excellent service and friendly”

Written on: 23/11/2014 by Makenzief495 (1 review written)

Store was friendly and welcoming, even offering drinks on arrival. Staff very nice, purchasing easy with good quality furniture with lots of choice. Delivered in timeframe specified, only thing we had to unwrap and dispose of this ourselves. Otherwise excellent service… Read Full Review

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“Not showroom Quality”

Written on: 23/11/2014 by Cordell80 (1 review written)

The furniture in the showroom all looked beautiful. But dont think that is what you will be getting.If they had the table I was sent on display they wouldnt get any business. It had a large 6 inch strip of a much darker wood running right across the table, they said it within the colour variation allowed.It was so bad it would need to be covered with a tablecloth. I wish there was an option to upload a pic,I wouldnt recommend this company. The quality control people are not doing there job. … Read Full Review

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“Really nice furniture”

Written on: 23/11/2014

The three pieces of furniture I recently purchased are really well made and look great in my lounge. I would highly recommend Oak Furniture Land… Read Full Review

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“Very good service.”

Written on: 23/11/2014 by Sinclair1954 (1 review written)

My order was handled well from start to finish. Good communication regarding delivery which was on time and by a polite and helpful driver. Would be happy to use Oak Furnitureland again… Read Full Review

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“Generally pleased with the furniture purchased. Only...”

Written on: 22/11/2014 by Isabell389 (1 review written)

Generally pleased with the furniture purchased. Only points to mention were: -assembly of sofas not easy as slots did not click firmly into place without some effort. -didn't like the form that needed signing before the delivery people brought the furniture in… Read Full Review

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“Excellent Quality”

Written on: 22/11/2014

Superior looking furniture. Looks very expensive but great value… Read Full Review

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“Complete Lounge furniture renewed ”

Written on: 22/11/2014 by Danielxm398 (1 review written)

Really love this furniture, it is exactly as described. Solid and sturdy, finished to an excellent standard. The delivery was a dream, I was kept well informed and the delivery drivers placed everything in the approximate area. 14 boxes in total! It was extremely well packaged to ensure no damage. After working with flat packed furniture all these years - the delivery of this furniture was a dream! the only thing I had to do was put the handles on the outside of the drawers/doors (they… Read Full Review

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“Excellent products and superb service”

Written on: 21/11/2014 by ca1964 (1 review written)

Visiting the Ayr store was a pleasure as there was so much choice available. Prices were extremely competitive. Staff very helpful and knowledgable without beinbg pushy. Delivery was carried out exactly when it was supposed to. Drivers were very wellturned out and polite. Items were delivered to the rooms they were intended to be used in. Packaging was first class and products were in perfect condition when received. Once waxed, the items we bought look fantastic. The communication… Read Full Review

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“customer service problem”

Written on: 21/11/2014 by Margaretm490 (1 review written)

We received our order on 6th November. we realised one of our dining chairs had a flaw. We rang in the nominated 24hours but was told we had to take photos of the chair and they would repair it!!!.We had only had it the day before and they are saying they would REPAIR it !!!.We said no way and after telling them if it was not replaced they could have the entire order back we at last were put through to someone with a bit of common sense and had the chair replaced.They have a wonderful product… Read Full Review

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“Oak sideboard purchase.”

Written on: 21/11/2014 by IanRoche (1 review written)

Purchased a small oak sideboard and I have found it to be of excellent quality and would reccomend your furniture to anyone. I find it hard to believe such quality at such a low price… Read Full Review

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“good price good quality good delivery”

Written on: 21/11/2014 by Owen333 (1 review written)

Good price,goodquality,friendly staff that weren't pushy… Read Full Review

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“Brilliant Service !”

Written on: 21/11/2014 by Ward270 (1 review written)

Brilliant service from ordering right though to delivery ! Not pushy - just helpful ! Choice of delivery dates. Cannot fault delivery - so organised with text message, delivery time slot & phone call to say they're on their way. All furniture well packaged & protected. Cannot fault this company. Have used them twice and wouldn't hesitate to recommend !… Read Full Review

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“Fast, Easy, Quality and Value”

Written on: 21/11/2014 by ReedCahill39 (1 review written)

Oakland furniture store has all of the above!… Read Full Review

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“Good furniture good price good service”

Written on: 21/11/2014

Very pleased with all aspects. Happy with the furniture itself the cost & the service. Delivery equally good… Read Full Review

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“Service”

Written on: 21/11/2014 by Kellehercr287 (1 review written)

The product is well made and sturdy. Service is great and the packaging is excellent which means no damages. I have made a few purchases this year and would definitely recommend this company to friends… Read Full Review

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“great service and nice products”

Written on: 21/11/2014 by fnTucker488 (1 review written)

What more can you say, great service, delivery and the product was as seen in the showroom. … Read Full Review

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“very uncomfortable sofas”

Written on: 21/11/2014 by Graham320 (1 review written)

Recently purchased new sofas from oak furniture land. They are not at all comfortable for the price paid. Would never recommend to anyone. Wait was far too long. And delivery team could not even be able to change a slot suitable for customers. overall stressful . While seating the cushions go in drastically for a brand new sofa. And the side handles are absolutely useless. As its stuck using the sticky bit so comes off always… Read Full Review

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