OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★★
4.6 / 5
9454
92.8% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

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OakFurnitureLand.co.uk www.oakfurnitureland.co.uk

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Latest Reviews

“Top quality Furniture”

Written on: 29/07/2015 by Dianagerrish (1 review written)

My new Tokyo furniture is great. I am so pleased with it. The quality of the workmanship is first class. Everything about this purchase has been excellent right down to the delivery men who were so helpful… Read Full Review

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“excellent very happy”

Written on: 29/07/2015 by Coxfk129 (1 review written)

Husband and I didn't know much about oak furniture so popped along to our local shop as we were needing a new dinning table and 8 chairs of good quality to last and needed style As soon as we walked in we were asked if we wanted a drink no hard selling at all let us walk around seating and trying the many different chairs out was great it was fun! The two chaps who looked after us were brilliant knew their products couldn't do enough to help brought different chairs down for me to try I'm… Read Full Review

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“Beautiful Furniture”

Written on: 29/07/2015 by Kathflo (1 review written)

Lovely shopping experience when I was looking for a new dining table and chairs and sideboard. Loads of different styles of chairs and seat covers to mix and match with chosen table. Delighted with the update of delivery and the look of the furniture once set up in my dining room. All in all would certainly shop there again… Read Full Review

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“Excellent service”

Written on: 29/07/2015 by Connollych169 (1 review written)

The Leicester store was big & staff was pleasant & helpful they had lot of choice & quiet easy to get to from Derby. … Read Full Review

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“EXCELLENT SERVICE”

Written on: 29/07/2015 by Sheaff1966 (1 review written)

I first went to your store a year ago when a friend wanted some furniture and was so impressed with the quality of the furniture and also the staff that I vowed to return if I wanted furniture. Salesman in store very polite and courteous, introduced himself, said I wanted to wonder around and then I would come and find him which I did. He kindly gave me an idea of price for all the items I wished to buy and I said I would come back when I had made a decision. Visited the store again and… Read Full Review

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“All very easy”

Written on: 29/07/2015 by Bragg258 (1 review written)

Bought a nest of tables, a media unit and a lamp table. Ordered and delivered all very easily and quickly No assembly rerquired and the quality is very good Just needed to wax everything and get rid of the packaging… Read Full Review

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“Nest of Tables”

Written on: 29/07/2015 by jgCoughlin1955 (1 review written)

I purchased a nest of oak tables for your standard delivery, and the order was delivered within four days. Also, I was kept informed of the delivery scheduling… Read Full Review

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“The worst after sales survice i have ever experianced”

Written on: 29/07/2015 by Garza498 (1 review written)

I have had faulty goods delivered 3 times and now they will not even give me a delivery slot to suit myself, after all the time I have wasted… Read Full Review

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“Recent purchase of 3 items from your store. The...”

Written on: 29/07/2015 by Perry414 (1 review written)

Recent purchase of 3 items from your store. The delivery was on time and the furniture was as expected and i would recommend to my friends, thank you… Read Full Review

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“Great”

Written on: 29/07/2015 by 86Doyle (1 review written)

Great customer service, great quality furniture and great delivery service… Read Full Review

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“I like the fact that the furniture comes fully...”

Written on: 29/07/2015 by wdKing358 (1 review written)

I like the fact that the furniture comes fully assembled, overall very fast delivery. However, how is anyone expected to remove the furniture out of their packaging without damaging the box, particularly if the guarantee or returning of faulty goods will not be permitted if the boxes are damaged. So far Oak Furnitureland is the only company I've used so far that doesn't take their rubbish away. Those furniture are very very heavy!… Read Full Review

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“Purchase of bookcase”

Written on: 29/07/2015

I am very happy with the purchase, but was frustrated by the way in which over one weekend, I received three text messages and two emails asking me to contact the company to arrange delivery, when in fact this was not possible on Saturdays!… Read Full Review

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“fantastic service from start to finish”

Written on: 29/07/2015 by Amyu329 (1 review written)

we initially went to oak furnitureland to look at alternatives to the furniture we had already chosen, we were not hassled by the sales staff at all and were left to form our own opinions. we returned the following day to make a purchase and received fantastic service from the same sales person who had left us alone the day before. he talked us through the entire process and was really flexible with our time slots as we were moving home. the call centre were really helpful in changing delivery… Read Full Review

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“TV stand”

Written on: 29/07/2015

TV stand is excellent quality. Arrived promptly. Was kept up to date on delivery. Excellent service… Read Full Review

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“From order to delivery an absolute joy to deal...”

Written on: 29/07/2015

I found this company to be professional and prompt and would happily recommend them they did exactly what they said they would when they said they would very happy with the service I received… Read Full Review

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“Sideboard”

Written on: 29/07/2015 by McFadden75 (1 review written)

Whilst I am delighted with the sideboard, but the delivery was not as the shop had explained at the time of purchase. In fact the customer service at the delivery arrangement was poor. However, thanks to the Cambridge store the matter was resolved. It is not acceptable for the customer service delivery people to tell a customer that they will just have to stay in for one of the 3 days that they the delivery people wish to deliver on, when they have been told by the customer that they have… Read Full Review

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“Great furniture”

Written on: 29/07/2015 by TessMason (1 review written)

Great service and first class delivery my coffee table and nest of tables were lovely would buy of them again… Read Full Review

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“Great furniture, poor customer service”

Written on: 28/07/2015 by Billislonk (1 review written)

As stated great furniture but poor customer service. I was probably unlucky to get one of the pushiest, arrogant and rude sales assistant. Assistant? What a joke. No assistance just a barrage of unhelpful quotes and rude questioning. I didn't want their wax and pay £40 for a designated delivery slot. I really object to threats of invalid warranties if I don't buy their polish. As to a guaranteed delivery slot, don't waste your money, I received a delivery slot on the same day that I would have… Read Full Review

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“We were impressed from start to finish. Customer...”

Written on: 28/07/2015 by Teaganz356 (1 review written)

We were impressed from start to finish. Customer service at the store was excellent and the follow up emails confirming purchase and delivery date were exactly as promised by sales person. Overall very impressed with Oak Furnitureland and would definitely purchase other items… Read Full Review

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“Solid oak cd/dvd unit”

Written on: 28/07/2015 by safcat (1 review written)

Delighted with the product and service. Product is excellent and exactly as described. Delivery was fast and free and we were kept fully informed of progress and day of delivery… Read Full Review

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