OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★★
4.6 / 5
14067
93% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

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Latest Reviews

“Happy shopping”

Written on: 28/08/2016

From sale to delivery I am so impressed with customer service and communication. Very pleased with the overall quality of furniture. Right up to the actual delivery I was kept informed about delivery time. I would have no hesitation in recommending Oak Furnitureland… Read Full Review

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“Oakfurnitureland that bloody sale”

Written on: 27/08/2016 by knAlvarez1977 (1 review written)

Every time I put on the tv, Oakfurnitureland is having another bloody sale, 2 years now they had a sale on, one after another, I am sick to death of that bloody sales add. Stop putting it on… Read Full Review

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“Don'f buy their sofas”

Written on: 26/08/2016 by qlFowler433 (1 review written)

Do not buy their sofas. Appalling quality and when the customer service department was contacted they didn't want to know. You are only given a one year warranty which wasn't pointed out to us when we bought the furniture. The sofa is just over twelve months old and has been in a second room so hasn't had much ware but the springs are nearly touching the floor… Read Full Review

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“helpfull shopping ”

Written on: 25/08/2016 by happykiwi175 (1 review written)

From entering the store I was offered tea and asked to look around .no sale pressure , just ,good old fashion advice . plus high quality workman's ship . After seen many other high Street firms products and staffs sales pressure , I knew I was going to return . Weeks later on returning the staff member we dealt with pleased to see us again ,even remembering own names .Yes and yet more tea. The purchase we made was simple, straight forward , delivery day was texted to me with the hour… Read Full Review

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“Bedroom Furniture”

Written on: 25/08/2016 by ZionSlaughter207 (1 review written)

I am very happy with the furniture that I purchased. The value for money and the delivery service were all excellent. Will definitely be shopping there again in the future. … Read Full Review

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“Love It”

Written on: 25/08/2016

Found by chance was really sceptical about this store but over the moon with the results. Got fast delivery still decorating so yet to see all items unwrapped in their place… Read Full Review

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“Disappointing response to ”

Written on: 25/08/2016 by 263Spears (1 review written)

Ordered many pieces of furniture from this company over the last 9 months, been very happy with quality. Recent dining suite delivery promptly but a few problems: chipped chair & issue with sideboard door. Immediately logged the complaint & still waiting for the problem to be resolved. Not impressed with this & had thought the items would be immediately replaced or repaired. I like the furniture but not happy with the customer service in response to our complaint about faulty goods. Not what I… Read Full Review

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“Fabulous Sofas! Fabulous Service!!”

Written on: 24/08/2016

I was so pleased that there were no pushy salesman when I came to the Store in Brighton. We were helped by a lovely chap called Christos, he was so helpful and never pushy. He spent a lot of with us and was so patient. The store is nice to look round, we were offered Tea/coffee but not in a pressured way. We took our time and revisited before making our decision. The Sofas have arrived, and are gorgeous and beautifully made, the delivery men were also very good, and it was awkward to get them… Read Full Review

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“My experience”

Written on: 24/08/2016 by Fischer4 (1 review written)

The staff were very helpful and knowledgable of the product,the knowledge of the product by the staff help me to ensure I had the full information on each item I purchased including alternative so I was totally aware of all of the product range for my requirements. At times a little bit pushy. The delivery was as requested and the delivery staff were extremely helpful and considerate. I contacted the company as I had taken out the 5 year warranty and I did not receive the details only the… Read Full Review

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“New Suite”

Written on: 24/08/2016 by Daniela409 (1 review written)

Pleasant and efficient service from start to finish. Couldn't have asked for more… Read Full Review

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“Excellent quality and super salesmanship ”

Written on: 24/08/2016 by Kaylee354 (1 review written)

We had a good experience with oak furniture our choice was made even easier with no pressure just guidance..the quality of the furniture is excellent we would recommend to friends and our family and friends who visit us love the furniture...thankyou… Read Full Review

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“Bad customer service ”

Written on: 23/08/2016 by Heathcliff1270 (1 review written)

3 pieces ordered last one damaged badly not easy to move and we had trouble re packing it. I have MND so nothing is easy. Anyhow we got it unpacked and re packed. Then the trouble started my brother has attempted to phone them for me not easy and simple. I will not use them again… Read Full Review

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“Excellent products and service”

Written on: 23/08/2016 by RovingRoss (1 review written)

I was impressed at first sight by the quality of the furniture in the shop and the reasonable prices. I fell in love with a table and chairs and decided to buy a set. From beginning to end I found the service was friendly and very efficient and everything happened as it was supposed to. Several weeks on, I am still delighted with my furniture and it has been much admired. … Read Full Review

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“Dont want a lecture”

Written on: 23/08/2016

We purchased two items. We did not want HP terms, paying fully for the items then and there. Having selected and told the salesperson what we required, we were sat down at the sales desk and held "prisoner" whilst bored out of our brains listening to a lecture for at least 10/15minutes. We do not need that, we are old enough to know where and how we want our furniture and how to treat it. We weren't even offered liquid refreshments. The point is we were clear what we needed, all we wanted was… Read Full Review

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“Good product, great customer service and delivery. ”

Written on: 23/08/2016 by Naimaz1968 (1 review written)

Good product, great customer service and delivery… Read Full Review

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“Excellent value for money”

Written on: 23/08/2016

I purchased a sideboard, side table, TV cabinet and coffee table with drawers, all in quercus oak. It is solid, a lovely warm colour and goes well with my brown leather chairs. The furniture is so well made and very substantial. We are so pleased with it and the service we received,in store and delivery… Read Full Review

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“Fantastic value.”

Written on: 22/08/2016 by EricCoach (1 review written)

Went in knowing what we wanted. Examined the product very closely and were delighted with build and quality.Staff were not pushy and allowed us to browse unhindered. Bought the Tokyo range sideboard and are now looking at coffee table and T.V. stand to match. Only one quibble with company would you please stop advertising sale and finishes tomorrow Sunday or when ever. You have a quality product at a fair price don't cheapen your company or product by stooping to nonsense advertising… Read Full Review

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“Fantastic service”

Written on: 22/08/2016

We were looking for Dining and Living Room furniture. We felt under no pressure to purchase and several options were suggested to us to complete the look we were going for. Felt under no obligation and the service we received was excellent, nothing was too much trouble (including taking pieces of furniture to make sure we liked the colour). All purchases arrived in fantastic condition, before the expected delivery date. Thank you Oak Furnitureland for a lovely experience. The quality of the… Read Full Review

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“I love my dining room.”

Written on: 22/08/2016 by KathHR (1 review written)

I am now extremely proud of my new dining room. The furniture I bought from Oak furniture land is beautifully made and finished to perfection. Each piece is crafted with care from beautiful wood with rounded corners and precise carpentry joints to ensure that it will stay looking good forever. I bought online and the whole process from ordering to delivery was excellent. The staff who arranged delivery and those who actually delivered the furniture were friendly and efficient. I could not be… Read Full Review

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“Woodworm Infestation xTwo (so far). ”

Written on: 22/08/2016 by jacquelynread (1 review written)

Furniture looks good BUT seems to come with unwanted livestock!! We have had two outbreaks of woodworm since June 2016. Furniture was delivered late 2015. This definitely tends to indicate wood is insufficiently treated prior to manufacture. Company is quite happy to replace infected items but our concern is that they are potentially infecting our newly renovated property with woodworm which may not come to light for some considerable time. The first case we took to be bad luck but for it to… Read Full Review

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