OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★☆
4.5 / 5
90.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

Media Gallery for OakFurnitureLand.co.uk - www.oakfurnitureland.co.uk

OakFurnitureLand.co.uk www.oakfurnitureland.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“Excellent and personal service”

Written on: 13/07/2014

Couldn't be more helpful. Beautiful furniture, great aftercare and happy to be flexible with delivery to fit in with you. We're return buyers and will definitely be back for a third visit… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“POOR CUSTOMER CARE”

Written on: 12/07/2014 by Carlson1233 (2 reviews written)

Ordered & paid £1'098 for a glazed dresser & a five drawer tallboy from one of their stores. On delivery one of the lower dresser doors was warped. We advised them & they sent another door with a 'furniture specialist to follow to fit. In the meantime we also noticed one of the glazed upper doors scraped against the top of the base when opening & one drawer in the tallboy was also warped. These two additional problems were reported & was told that the furniture specialist would sort when… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“POOR CUSTOMER CARE”

Written on: 12/07/2014 by Carlson1233 (2 reviews written)

Ordered & paid £1'098 for a glazed dresser & a five drawer tallboy from one of their stores. On delivery one of the lower dresser doors was warped. We advised them & they sent another door with a 'furniture specialist to follow to fit. In the meantime we also noticed one of the glazed upper doors scraped against the top of the base when opening & one drawer in the tallboy was also warped. These two additional problems were reported & was told that the furniture specialist would sort when… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“Loving My New Furniture”

Written on: 12/07/2014 by DianaRoss361 (1 review written)

Fantastic service, speedy deliver and easy payment options. Would defiantly use them again… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“smashing TV cabinet”

Written on: 12/07/2014 by oqKennedy58 (1 review written)

I ordered a TV cabinet and nest of tables. They arrived on time and VERY well packaged!! The quality is much better than I have seen in the shops. Its sturdy and attractive and I am very pleased with both items. I would definitely order something from OFL again… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“Unhappy customer”

Written on: 11/07/2014

Went into shop to buy a TV stand not happy about delivery charge for such a small item. Left feeling disappointed. Then contacted customer services who were spot on and sorted this out for me i just wish this could have been done in the shop instead of having to make a phone call… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“Good quality furniture”

Written on: 11/07/2014 by Tatianas284 (1 review written)

Great quality furniture and sold by a professional staff who take great care of their customers. I do however have 2 points to suggest. 1. When purchasing such quality and expensive items including the extra care cover one would expect to not to have to apply the protective cover and wax themselves as this should be done prior to delivery. Giving customers a pot of wax and saying here get on with it is not what you'd expect she paying so much for each item. 2. With so much packaging and… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“Excellent Products and Service”

Written on: 11/07/2014

From ordering the furniture to receiving it and being very happy with what we received we have been delighted with Oakfurnitureland. The quality is really good and we will definitely be back… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“brilliant fantastic will be coming back for more...”

Written on: 11/07/2014

the staff were professional know the product gave good advice were honest and straighforward . The furniture was ordered and delivered when promised brilliant service we used teh Crown Point Store in Leeds we have recommended them and we will be comimg back for a television stand to match. There is plenty of choice and the furniture is well made and excellent value for money… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“I am really happy with my purchases. The only thing...”

Written on: 10/07/2014 by Lilliana198 (1 review written)

I am really happy with my purchases. The only thing was I was not told at time of purchase that I would be responsible for unpacking the items and disposing of the packaging which was extensive. I think this should be told to purchasers so it does not come as a shock as it did to me!… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“CUSTOMER SERVICE/PRODUCT QUALITY ”

Written on: 10/07/2014 by Haley91 (1 review written)

SUPERB ON BOTH COUNTS. MADE TO FEEL WELCOME WHEN ENTERING THE STORE AND SALES PEOPLE WERENT PUSHY OR FOLLOWING US AROUND WAITING FOR A SALE.SWANSEA STORE A LITTLE DIFFICULT TO NAVIGATE BUT HAS SOME EXCELLENT FURNITURE AND GREAT PRICES. FOLOOWING MY PURCHASES THE E.MAILS AND TEXTS I RECIEVED UPDATING ME ON THE PROGRESS OF MY DELIVERY WERE EXCESSIVE… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“Well handled logistics”

Written on: 10/07/2014 by Diyao269 (1 review written)

Nice furniture, but you would expect that as you see what you are buying. The plus point for me was the comms around the logistics for delivery. Very good and everything went well… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“grace bedroom furniture”

Written on: 09/07/2014 by doinna (1 review written)

nice furniture,well wrapped for transporting ,arrived in time .Nice colour and sturdy oak .Overall a good product… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“Excellent Service”

Written on: 09/07/2014 by DebbieE106 (1 review written)

We had not bought anything from Oak Furnitureland before. The salesman, to the ordering and delivery provided excellent Customer Service. The delivery men could not have been more polite and respectful of my home. Thank you for making this such a pleasant experience. Well done to all the team who complimented each other to such brilliant service. I can't think of any negatives and would recommend them to anybody. Well done!… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“good service”

Written on: 09/07/2014 by Dee1948 (1 review written)

hassle free shopping, staff helpful, not pushy would return again, furniture top class well pleased … Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“excellent quality”

Written on: 09/07/2014 by Goodehn211 (1 review written)

Friendly service, no pressure but there to answer questions,love the selection and excellent quality for the cost. Have already decided on my next purchase. Would have no hesitation in recommending Oak furniture… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“Excellent products, friendly service”

Written on: 09/07/2014 by Karsonc223 (1 review written)

I looked at furniture in the Ayr branch & found the staff very helpful. I phoned later to place an order, and the furniture was delivered on time as stated, and is of high quality. I will certainly buy further items from this store… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“ANN WEYBRIDGE”

Written on: 09/07/2014 by StacyMitchell351 (1 review written)

SIMPLY GOOD QUALITY FANTASIC IN ALL RESPECTS I HAVE RECOMMENDED A COUPLE OF FRIENDS TO OAK FURNITURE LAND THEY ALSO DELIGHTED. WELL DONE… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“Fabulous Product and Service”

Written on: 09/07/2014 by CalvinBrown (1 review written)

From start to finish, our experience of Oak Furniture Land has been exceptional. Almost as soon as we had confirmed our requirements we received confirmation by e-mail and text. Notification of the delivery process and delivery time was accurate and we were constantly updated. The chaps who delivered were extremely courteous and helpful. There are many companies who could learn a thing or two from this company! The quality of the furniture has not disappointed either. It's great. I would… Read Full Review

Visit oakfurnitureland.co.uk
Report this review

“Excellent Perfect Absolutely happy”

Written on: 09/07/2014 by Devenl141 (1 review written)

Oak furniture land I thank you sincerely, very very happy with your service, also the quality. Top quality furniture. I would recommend 100%. Thank you everyone at Oak Furniture Land… Read Full Review

Visit oakfurnitureland.co.uk
Report this review
overview
oakfurnitureland.co.uk