OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★★
4.5 / 5
91.7% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

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Latest Reviews

“Poor customer service staff”

Written on: 23/12/2014 by Coughlinyo493 (1 review written)

Nice product, shame about the staff. Bought a product, which had a fault. Tried to correct it but staff appear to have no idea about customer service and lack the right amount of intelligence to work in customer service. Was going to buy some more furniture from here but I think ikea provides a better overall service. Do not use oak furnitureland, use a proper retailer like john lewis… Read Full Review

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“nice looking furniture”

Written on: 22/12/2014 by paulr1707 (1 review written)

Have finally unpacked our furniture. It was very well packed and can see why they don;t take packing away there is so much of it. Would recommend the furniture range. Very well built and great looking. The range of furniture was very good. The only downside to all the furniture is the amount of packing we had to dispose of would be better if the packaging was more enviromentally friendly the polystyrene was hard to dispose of. … Read Full Review

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“purchase/supply of furniture”

Written on: 22/12/2014 by John118 (1 review written)

The furniture is manufactured in either China or India so do not be misled by the TV advertisements. The 2 blokes who delivered our furniture initially said they were only supposed to deliver to address and were annoyed when I told them the salesman insisted they place furniture in the room where it will be used. To be fair they took lots of time and trouble to lift the furniture to the bedroom… Read Full Review

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“A complete Dining Suite.”

Written on: 22/12/2014 by eddielees1 (1 review written)

From choosing our Oak dining furniture from Oak Furnitureland showroom in Chester to delivering it to our home was a great experience, all the staff were very helpful and profesional in their work. The furniture is fantastic quality and the price is amazing, we are absolutely over the moon with our Oak furniture so thank you to everyone who helped in our recent investment. We would highly recommend anyone who is thinking of Oak furniture to go to Oak Furnitureland because they are simply the… Read Full Review

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“What a shop”

Written on: 22/12/2014

What can I say the shop was great and the staff were very helpful my item of furniture was delivered on time and the price was good to I will use you again thanks… Read Full Review

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“Great company”

Written on: 22/12/2014 by pen919 (1 review written)

Just moved into a new house which needed furnishing throughout and decided to invest in quality wood that was going to last. Very happy with the service and excellent products. Recommended to family and friends who will buying from the same company… Read Full Review

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“Coffee Table, TV Table, Nest of Tables”

Written on: 22/12/2014 by AshleyMorrow (1 review written)

Bought the above items from the same range and overall pleased with them. One of the plastic retaining clips on the coffee table drawer was broken so I did a diy repair rather than return the whole table. Surprising that the plastic drawer retainers are so flimsy when the overall furniture is so sturdy. A design flaw in my opinion. … Read Full Review

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“Great service”

Written on: 22/12/2014 by Celestec1986 (1 review written)

The furniture I ordered was of top quality, and the service both in the store at Cribbs Causeway, and from the delivery firm was excellent… Read Full Review

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“Oak dining set with leather chairs”

Written on: 22/12/2014 by Gerardom62 (1 review written)

Hassle free service. Delivery date had to be changed- no problem- couriers were professional. Brilliant value-excellent quality and cheaper than most competitors. Packaged very well. Would definitely recommend. Would definitely recommend and buy from again. … Read Full Review

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“Excellent service received ”

Written on: 22/12/2014 by 499Munro (1 review written)

Ordered furniture online , which was the first time we had done this. We did feel a bit anxious about doing this but we had been looking for a few weeks for certain items of furniture and hadn't seen anything we liked. We picked out the items we wanted to order and were extremely pleased about the price aswell.we received emails to let us know about our delivery days which was quicker than we thought . Customer service is very high on our priority when buying goods and Oak Furniture Land… Read Full Review

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“Bedside tables with drawers”

Written on: 22/12/2014 by togonga (1 review written)

The service that we received was first class and we are delighted with our purchase. From the moment that we entered the showroom to the time that they were delivered and unpacked, I cannot fault this retailer's customer service… Read Full Review

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“Even this grumpy old man couldn't find fault!”

Written on: 22/12/2014

First order was for the media unit from the original rustic range. Chose this as it was longer and higher than anything elsewhere. I was really impressed with the quality of the unit when it arrived. So then I ordered the nest of tables and a 3 drawer unit. Am just waiting for the January sales to order the coffee table and a bookcase, in the hope that I can get a bit more discount - although the prices are already very competitive. Service in the shop was excellent, and delivery came well… Read Full Review

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“Oak for the New House”

Written on: 22/12/2014

We are delighted with the furniture we bought to furnish many rooms in the house. The delivery was prompt and trouble free and the quality of the product was, frankly, better than I had anticipated. The sales person at your Hedge End showroom were more than accommodating and made us welcome with no hassle. The only very small niggle is that my wife, who is more than sensitive to these things, says that the smell of the wax, after the application following delivery, made her feel ill… Read Full Review

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“Fantastic service and products”

Written on: 22/12/2014 by Tessa457 (1 review written)

I ordered a console table for my daughter for Christmas and was told it was six weeks delivery so ordered it early. It actually arrived in four weeks and was perfect. Excellent packaging to keep it in pristine condition. The delivery firm was excellent and virtually delivered to the minute that they had specified. Would certainly use the company again and recommend to anybody who wanted to buy quality furniture… Read Full Review

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“nest of tables”

Written on: 22/12/2014 by joanie1918 (1 review written)

The tables were just what i was looking for. A sleek design that fits well into both modern and classic homes! They stack together neatly and with ease. As you would expect with solid oak furniture, the product is very well built and supported my weight when replacing a curtain hook! A must have for any lounge!… Read Full Review

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“Lovely piece of furniture ”

Written on: 22/12/2014

The oak sideboard recently bought is a lovely piece of furniture. It arrived fully assembled and I had a call from the delivery co minutes beforehand to announce their arrival - perfect. I've had no issues with the sideboard and would highly recommend the quality of the furniture - so much so that I've recently bought another piece!… Read Full Review

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“Great from word GO!”

Written on: 22/12/2014 by Ramos1968 (1 review written)

Can not fault service or product. (lamp table). Kept right up to date from order to delivery. Top Marks !!!… Read Full Review

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“Highly recommend”

Written on: 21/12/2014 by moorearundel (1 review written)

From the first step into oak furniture land we were really impressed with the salesman. He enquired what we were looking for then pointed us in the right direction then left us to browse and make our decission. Sale made we were kept informed of our delivery dates in advance. On the day of the delivery the guys phoned us 30 mins before arriving. They delivered our sofas into the lounge taking great care to protect our carpets. They unpacked and assembled the furniture and could not have been… Read Full Review

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“Great quality product and good value for money. The...”

Written on: 20/12/2014 by Coxfc325 (1 review written)

Great quality product and good value for money. The bookshelf looks really solid and is well-made. ExceWellent piece of furniture and customer service. Well done Oakfurnitureland :)… Read Full Review

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“Lovely bedroom furniture.”

Written on: 19/12/2014 by Adrien263 (1 review written)

Member of staff that served me was really helpful made all the difference to me purchasing my bedroom furniture personality was good. Love my bedroom furniture and would not hesitate to purchase furniture at your store again. Have recommended your store and always will… Read Full Review

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