OakFurnitureLand.co.uk Reviews - www.oakfurnitureland.co.uk

DC2 Viscount Way, South Marston Industrial Estate, Swindon, SN3 4TN
★★★★★
4.5 / 5
91.6% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

Oak Furniture Land is the UK's largest retailer of solid hardwood furniture. All our furniture is handcrafted from premium grade solid hardwood using traditional methods, such as the dovetail joints on every drawer. We never skimp on materials and we never use veneers, MDF or chipboard in any of our products. Free delivery - 7 day no-quibble money back guarantee - Finance options available

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OakFurnitureLand.co.uk www.oakfurnitureland.co.uk

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Latest Reviews

“The furniture I purchased was of a very high...”

Written on: 27/01/2015 by JohanCoyne (1 review written)

The furniture I purchased was of a very high standard, excellently built and I'm sure it will last for years. I would recommend oak furnitureland to everyone. I had to wait about 10 weeks for it, but believe me it was well worth the wait. It came well packaged and protected and the delivery men were very careful and helpful. What more can I say, one very happy customer… Read Full Review

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“Excellent ”

Written on: 26/01/2015 by MilaBaxter383 (1 review written)

I ordered online & received my 17 boxes consisting of bedroom & dining room furniture on time. I was kept updated with emails on the delivery of all my furniture & found the delivery men helpful, polite & very efficient. The fact that nearly all of the furniture was already assembled just made my life so much easier with how much I had ordered!! I love my furniture & would recommend Oak FurnitureLand to anyone. It was well packaged, it has taken me a long time to get rid of all the cardboard… Read Full Review

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“Excellent service again”

Written on: 26/01/2015 by Amya155 (1 review written)

We have now bought 5 items from OFL and every time we have received excellent service whether we have bought online or in store. Generally delivery is quick and always pre-arranged. The packaging of the goods on delivery is superb and minimises the risk of damage to a minimum. I have nothing but praise for the customer service of OFL… Read Full Review

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“table”

Written on: 26/01/2015 by Tablecustomer2 (1 review written)

excellent service and product----certainly package the product well… Read Full Review

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“S'Alright, but with reservations”

Written on: 26/01/2015

Did I miss out on a more sensible price? I needed a shelving unit of certain size & OF were one of very few possible suppliers so I bought. It wasn't cheap & I suspect prices artificially inflated for the "sale" shortly afterwards - if they can do such big reductions, I am far less likely to go there again unless there's something very specific I need. I didn't like the attempt to induce panic buying - would my Christmas have been ruined if I hadn't ordered and received my bookcase despite… Read Full Review

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“Would definitely buy more furniture from them”

Written on: 26/01/2015 by DaliaPorter85 (1 review written)

We have now bought three items of furniture from Oak Furnitureland and every time they have been very efficient from the time of purchasing the items to delivering the furniture. The product itself is well made and well packaged when delivered… Read Full Review

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“Lovely Dresser”

Written on: 26/01/2015 by uhRandall81 (1 review written)

I was looking for a country cottage style dresser and this fits the bill perfectly , solid oak painted dresser in a lovely cream colour .Well packaged and excellent delivery service I would recommend Oakland and buy from them again… Read Full Review

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“Ordered two items on line,one of the items were not...”

Written on: 26/01/2015 by Azaria255 (1 review written)

Ordered two items on line,one of the items were not stock, 12 week waiting time,when requesting the item that had shorter lead time via phone call to be delivered I was told someone would call me back this did not happen. Oak furniture were not slow in taking the funds you have to pay up front. Quality of the products are good but the customer service was not so good … Read Full Review

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“Oak furniture land where the customer does NOT come...”

Written on: 25/01/2015 by Williams85 (1 review written)

After a few weeks of indecision with several trips to the Swindon showroom of Oak furniture land we decided to buy a small table. My wife went to make the purchase and it was just a question of indicating to a member of the staff which was the table as it was on display in the showroom. The staff was helpful at this stage. A box arrived before the indicated delivery date but to our surprise it was the wrong table. After calling Oak furniture land this issue was solved but over the phone they… Read Full Review

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“customer satisfaction”

Written on: 25/01/2015 by Skylerj488 (1 review written)

The service I received was second to none.The staff were very helpful and attentive.He did not want to sell us furniture,he wanted us to get what WE wanted, The lads who delivered it carried on the good service and they were an asset to the Company. I was more than pleased with my choice, and it looks fantastic in the bedroom and we get nothing but compliments on it from our friends… Read Full Review

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“Satisfied customer”

Written on: 25/01/2015 by Deacon441 (1 review written)

I found that there was a wide range of furniture available and that the staff were friendly and attentive without being obtrusive. I bought six items in all and am impressed by the quality of them all. Delivery was made in good time with helpful updates regarding progress. I would have no hesitation in returning for any future purchases… Read Full Review

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“Great Service”

Written on: 25/01/2015 by AspenGrady369 (1 review written)

Can't fault the company furniture arrived the day it was supposed to and they phoned just before to say they would be with us within the next 30 minutes I have used this store many times before and will continue to do so… Read Full Review

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“sideboard”

Written on: 25/01/2015 by rbChoate240 (1 review written)

staff very very helpful, furniture arrived earlier than expected, delivery men very helpful. only complaint is if there is a problem with furniture your supposed to repack in its original box, and that's impossible seeing you have to rip box apart to check furniture in the first place… Read Full Review

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“Over the moon”

Written on: 25/01/2015 by Giovanni195 (1 review written)

Beautiful sturdy furniture . So well made and easy to unpack and put together. I have furnished 3 rooms and I am delighted with the results… Read Full Review

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“dining room furniture”

Written on: 25/01/2015 by DylanBishop (1 review written)

delivery service impeccable date given when ordered was 2nd Jan. 2015 we received everything on the 31st December 2014. Furniture arrived in excellent condition driver gave good advice on how to remove from packaging without destroying the boxes the Furniture is fantastic very hard work polishing everything and making sure it's all ok before the deadline Polishing by the way is the best way to inspect it all. interest free credit meant we could get everything we needed in one go Brilliant have… Read Full Review

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“great service”

Written on: 24/01/2015 by Phillipmiles (1 review written)

this is the third item item I have bought and all have been great looking items of furniture but, when they say solid they mean engineered wood (oak faced). also a work to the sales Department, stop advertising a sale when this is not true, I bought two items from you in November and the price has not changed through out the December and January sales… Read Full Review

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“Beautiful quality furniture”

Written on: 24/01/2015 by Jolie-Dru (1 review written)

When I moved house I decided to buy new furniture for my lounge and obviously shopped around , when I came across Oak Furniture Land, they had such a brilliant variety to suit all tastes . The service was impeccable from start to finish. Ordering was simple and we did not have to wait ages for our furniture and the communication from this company was really good with the ordering. When my furniture arrived it was packed so well . I love my new furniture and will always go there now for… Read Full Review

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“PUSHY & DISHONEST”

Written on: 24/01/2015

Purchased a 4 piece leather suite from them & left very disappointed. Here are some of the reasons: 1) For £2,500 you don't expect to have to build it yourself. 2) Very lightweight furniture & not the best quality. Chair was faulty & leather upholstery repaired but didn't match the rest of the suite.Had to send chair back to obtain refund. More delays & uncertainty over refund for chair. 3) Very pushy Sales Manager.Boasting about how much better there furniture is than Harveys who they… Read Full Review

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“Good from beginning to end.”

Written on: 24/01/2015 by Hurley495 (1 review written)

I ordered three items of furniture at a branch of Oak Furniture Land & was given very good information & service. The delivery date was earlier than projected & the process was carried out as explained in e-mails received from the team. Clear details of the delivery process were given. When my furniture was delivered I was extremely impressed by the packaging of all items. Overall a very good service & quality of furniture is also very good… Read Full Review

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“Delivery”

Written on: 24/01/2015 by SteveBartlett127 (1 review written)

I used the Cambridge shop where 2 items were more expensive than on the website. When I returned to get the price dropped I was told it could not be done and then on my way home received an email saying it could. however it affected delivery so whilst I had paid the fee for urgent delivery I had to wait 2 weeks until just before Christmas. I also ordered 2 other items but they were not available before Christmas I was told. It would have been so much better if all could have been delivered in… Read Full Review

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