written by Yojyoj on 20/09/2017
Bought a stock 7 day sofa from Preston Branch.looked forward to receiving it today . When delivered would not fit through door. Sofa taken away, still in its packaging. Have now been charged 30% of value of sofa plus £39 for a delivery that didn't happen. I am now £238 down. I would have been happy to buy smaller sofa if the fee had been waived. The manager at Preston branch couldn't have been less helpful and 'Head Office were even worse. Customer Service ar Oak Furniture Land is non-existent. They have already made £238 from me for nothing
As rated by our community of reviewers