Service & Delivery

OakFurnitureLand.co.uk www.oakfurnitureland.co.uk
★★★★★
4.6
93.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Nathanial495's review of OakFurnitureLand.co.uk - www.oakfurnitureland.co.uk

“Service and Delivery”

★★★★☆

written by Nathanial495 on 04/05/2015

The service in the shop was excellant, however I knew what I wanted to buy so no hard selling by the sales person.

Did receive far to many e-mails and text messages about the delivery. The delivery guys where not what I would have expected you to use, yes they did call prior to delivery the bookcase, when arrived asked where it was going said in the front room which they put the bookcase in the middle of the room and then left.

I was told they would unpack the item and put it where is was going, no they left it for me to take all the packing to the dump (which there was a lot of packaging) and up it where it was going.

The bookcase was very heavy and could not be moved by one person. I would have expected a better service and was disappointed with this.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Was this review helpful? 0 0