Rubbish Customer Service

OakFurnitureLand.co.uk www.oakfurnitureland.co.uk
★★★★★
4.6
93.0% of users recommend this
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Nataliaj1957's review of OakFurnitureLand.co.uk - www.oakfurnitureland.co.uk

“Rubbish Customer Service ”

★★★☆☆

written by Nataliaj1957 on 16/04/2015

Altough the furniture is beautiful, we felt the sales man rushed us, we wanted to pick a timed delivery slot which we paid a premium for, turns out this was just to name a day, timed slots were either am or pm which is not what we required. On that premise I would have waited for a free delivery slot as the timings would have been the same. We were sold a timed slot and told we could negotiate a time with the delivery company. The delivery company information us on contact they don't do that so we were sold a product unfit for purpose. I feel a refund is in order.

  • Goods purchased & cost

  • On time

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