Fantastic furniture, shame about after sales delivery

OakFurnitureLand.co.uk www.oakfurnitureland.co.uk
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GeoffGross's review of OakFurnitureLand.co.uk - www.oakfurnitureland.co.uk

“Fantastic furniture, shame about after sales delivery”

★★★☆☆

written by GeoffGross on 28/11/2014

Cant fault shop, furniture & shop staff. However Nigel in customer service agreed a date for delivery when all items would be in stock. I waited till the day before delivery to check everything was still ok only to be advised no appointment was in diary. I checked and all items were in stock so why hadnt I been contacted as this was now months after placing order?. This caused me disappointment & inconvenience as I then had to arrange another day off work which is hard to do at most times. However the new appointment went fine.

  • dining room suite & bedroom furniture £2500

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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