Poor longterm customer service

OakFurnitureLand.co.uk www.oakfurnitureland.co.uk
★★★★★
4.6
93.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of OakFurnitureLand.co.uk - www.oakfurnitureland.co.uk

“Poor longterm customer service”

★☆☆☆☆

written by on 21/08/2014

Exceedingly disappointed in the lack of longterm customer service. I bought a dinning table set £699.00 21 months ago. Unfortunately the table leg has broken. After contacting customer services to purchase a replacement leg, I was told that table no longer made therefore can not get a leg. I enquired if a leg of the same size could be supplied. The answer NO, so I do wonder if there are any carpenters working for Oakfurnitureland as they do imply they make the furniture themselves?

  • £699.00

    Goods purchased & cost

  • On time

    Delivery

Was this review helpful? 0 0