great furniture customer servise could be better

OakFurnitureLand.co.uk www.oakfurnitureland.co.uk
★★★★★
4.6
From 15992 reviews
93.0% of users recommend this

  • Customer Service

  • Quality of website

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Guest's review of OakFurnitureLand.co.uk - www.oakfurnitureland.co.uk

“great furniture customer servise could be better”

★★★☆☆

written by on 08/05/2014

two weeks after furniture was delivered it started to crack / split so i emailed customer services and still not had areply back think this is very poor tried phoning them and get put on hold for ever im not an happy customer.
tracy swadling

  • Lounge Furniture

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Ofl_Customer_Relations_Team's Comment

Written on: 08/05/2014

Hi,

Please accept my sincerest apologies for the lack of response and issue with your furniture.
If you could email the order information using the contact details at the top of our Review Centre profile page we will get back to you with a resolution.

Kind regards,

David

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