National Furniture Supply Reviews - www.nationalfurnituresupply.com

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★★★★☆
4.1 / 5
70
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  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for National Furniture Supply - www.nationalfurnituresupply.com

National Furniture Supply - www.nationalfurnituresupply.com

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Latest Reviews

★☆☆☆☆

“Haribo company”

Written on: 25/06/2016 by Vaughn169 (1 review written)

Please listen to what I'm saying, do not buy from this company! They take your money when they don't have items in stock and it goes to a review of whether or not they give you your money back. Ultimately I did get my money back the item was backordered 8 weeks. Yet they still took my money knowing that, and getting it back was not easy. Nobody ever ever answer the phone. Awful company… Read Full Review

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★☆☆☆☆

“Horrible, should be banned from doing business!”

Written on: 15/03/2016 by Cara245 (1 review written)

One star is even too many. I found this company through Houzz and had the worst online shopping experience ever. I purchased a table from them on 2/13/16 and received an email stating I would receive shipping information shortly, and instructions to where I could check the shipping status online anytime. I thought that was great. However, later that week the status was still simply showing as, 'ordered'. I emailed asking for an update and received an automated response that someone would get… Read Full Review

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★☆☆☆☆

“The worst!”

Written on: 30/01/2016

NATIONAL FURNITURE SUPPLY should be ashamed of themselves. After many emails (over 10), a frustrating web experience and a phone call where I spoke with 2 very rude people, I returned 2 over-priced, shoddily built and just plain crap-quality end tables. They charged me return shipping and a 30% restocking fee. It cost me around $240 to go through this nightmare with them. No tables. Rotten service. Rude customer service. 3 weeks of back-and-forth. AND I lost a nice chunk of change. They have… Read Full Review

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★☆☆☆☆

“WORST COMPANY EVER! ”

Written on: 26/12/2015 by CamronMeyer357 (1 review written)

On December 20th at 6:55 pm, I placed an order for champagne flutes item number CRL4223. After placing the order, I immediatley realized that I orderd the wrong product and placed a second order for the correct item CRL5748 at 7:02 pm. Per NFS order cancellation policy, orders can not be cancelled by phone and customers are instructed to send order cancellation requests to support@nationalfurnituresupply. At 7:06 pm, I did in fact send an email with instructions to cancel the first order. I… Read Full Review

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★☆☆☆☆

“This company lies!!!!!!”

Written on: 18/12/2015 by 197Clarke (1 review written)

"I also placed an order. I called after not hearing anything for 10 days. I was told my order is being shipped out in 2 days. 6 days before Christmas they email me and told me my order was cancelled. They were out of stock! This company lies and tells you what you want to hear then does what they want! HORRIBLE now we have an unfinished tree waiting for our star we ordered! … Read Full Review

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★☆☆☆☆

“Worst experience ”

Written on: 05/10/2015 by LeannaMaher244 (1 review written)

I purchased coffee table and end table After the purchase was complete one week there was no communication from them once I write a email they reply but delivery took two weeks and when I received the shipment and I am ready to assemble it was damaged broken and it was not packed properly looks like someone returned it and they send me it took me 10 days to back and forth emails finally they tell me keep the tables and have someone repair and we pay for it big deal I refused the offer and… Read Full Review

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★☆☆☆☆

“BUYER BEWARE - They partner with AM Trucking”

Written on: 08/04/2015 by Osvaldoq500 (1 review written)

BUYER BEWARE. National Furniture Supply partners with AM Trucking for their shipping. Check reviews for that company before placing an order. Shipping time was outrageous (7 weeks for a single TV stand, shipped domestically), they were no-shows on two delivery appointments mid-week which required time off work, and their customer service was the worst I have ever experienced. While National Furniture Supply was fine related to my interactions, they knew of the shipping issues and did… Read Full Review

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★★☆☆☆

“Good Concept but fair quality”

Written on: 16/04/2014 by Ralph25 (1 review written)

While the concept of a hidden bed is a great idea, I must say that when my item arrived I was very disappointed. Upon unpacking the furniture I found a lot of chips on the item and damage to the corners. My first thought was to return it but that would have been difficult as the item weighs 200 lbs., plus I would have had to pay for the return. As I stated, the concept was a great idea but the quality of the piece, in my opinion, is poor. I had the piece repaired and for now, it'll have to… Read Full Review

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★☆☆☆☆

“Charged my credit card and cancelled my order”

Written on: 13/03/2014 by Giannaj75 (1 review written)

I ordered a coffee table from this website and they gave me a tracking number and sent a confirmation email, then a few days later I wanted to see where the table is, I logged on their website to track it and saw that the order was cancelled. They never bothered to send me an email to tell me that the item is not available anymore but they were quick to charge my card and then send nothing to let me know that the order is not coming. I had to chat with one of their reps to figure it out. Very… Read Full Review

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★★★★☆

“Great value and good delivery service”

Written on: 11/10/2013

National Furniture offer great value on their products and the delivery service was flexible. There was a good range of furniture available. Unfortunately, the website allows you to purchase a product that is not available (yet not mentioned as such on the website) and then it took a little prompting before refund, although this was received. I would use this company again as they did try and provide alternatives for the unavoidable products but we chose not to take these. For the value of… Read Full Review

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★★★★★

“Customer support”

Written on: 21/06/2013 by more31 (1 review written)

I am impressed with the customer support services. Awesome experience with customer support services of National Furniture Supply, they explain each and every thing, provide full details and transparency in the business. This is great. I like the way they do business… Read Full Review

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★★★★★

“perfectly price”

Written on: 20/06/2013 by pamela124 (1 review written)

The Gina bed was an excellent piece to purchase that we were looking for a long time. The price was also very low which we didn't expect as we have searched on lot of other online stores and retail stores. It was also the gift to my wife who was demanding for a long time. He love it too much… Read Full Review

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★★★★★

“Great price”

Written on: 19/06/2013 by candy7 (1 review written)

Amazing to have a coffee table on big sale deal. I am surprised with the price that have been mentioned in their website on the sale occasion. It was a great branded table that we are looking for long time and will buy few more if we have a similar deal very soon… Read Full Review

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★★★★★

“Awesome Off Season Deal”

Written on: 22/01/2013 by oconner12 (1 review written)

The entertainment center purchased on off season sale was an excellent piece to purchase that we were looking for a long time. The price was also very low which we didn't expect as we have searched on lot of other online stores and retail stores. It was also the gift to my daughter was demanding for a long time. He love it too much… Read Full Review

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★★★★★

“Great Brand Collection ”

Written on: 21/01/2013 by cody70 (1 review written)

What a great collection of brands that includes almost all the well established Europran and Italian taste. The website has all the relevant juice that is preferef by Americans. I love the way their customer support services are helping us… Read Full Review

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★★★★☆

“Perfectly priced”

Written on: 07/01/2013 by greg9 (1 review written)

The sectional sofa and a center table was an excellent piece to purchase that we were looking for a long time. The price of both the items was also very low which we didn't expect as we have searched on lot of other online stores and retail stores. We love ths… Read Full Review

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★★★★★

“Awesome to have a dining table in thanks giving deal....”

Written on: 12/12/2012 by Kavin2 (1 review written)

Awesome to have a dining table in thanks giving deal. I am surprised with the price that have been mentioned in their website on the festive occassion. It was a great branded table that we aew looking for long time and will buy few more if we have a similar deal during christmas too… Read Full Review

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★★★★★

“Perfectly priced”

Written on: 03/12/2012 by Laura2 (1 review written)

The dining cahir was an excellent piece to purchase that we were looking for a long time. The price of both the items was also very low which we didn't expect as we have searched on lot of other online stores and retail stores. We love ths… Read Full Review

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★★★★☆

“Product Pricing”

Written on: 29/11/2012 by mckay1 (1 review written)

Amazing to have a coffee table in thanks giving deal. I am surprised with the price that have been mentioned in their website on the festive occassion. It was a great branded table that we aew looking for long time and will buy few more if we have a similar deal during christmas too… Read Full Review

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★★★★★

“Amazing online shopping”

Written on: 26/11/2012 by grey35 (1 review written)

The entertainment center was an excellent piece to purchase that we were looking for a long time. The price was also very low which we didn't expect as we have searched on lot of other online stores and retail stores. It was also the gift to my dear son who was demanding for a long time. He love it too much… Read Full Review

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