Modern Reviews - www.modern.co.uk

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★☆☆☆☆
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Latest Reviews

★☆☆☆☆

“BEYOND INCOMPETENT”

Written on: 06/06/2014 by HaroldWoods1990 (1 review written)

Ordered two sofas that didn't turn up. Assured it would arrive that evening/first thing the following morning. Still nothing. Carrier then sent them back to the Modern.co.uk warehouse in error so a week on I am still waiting. Order was rearranged for delivery next Monday and after receiving several emails saying it was going to be delivered today, I called customer services 3 times to make sure it would not be delivered today as there would be no-one there to take the delivery. They assured me… Read Full Review

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★☆☆☆☆

“Epic fail - don't touch with a barge-pole”

Written on: 09/05/2014 by NadiaConway (1 review written)

Ordered a sofa bed from modern.co.uk. Took the day off, delivery was 3 hours late. Wrong sofa. Took another day off to wait for the replacement. but, they couldn't apparently pick up the first incorrect one at the same time, so had to take another day off for the return pick up. They finally delivered the correct sofa, 3.5 hours late. Customer service were hopeless and unable to help. Several conversations with their customer service team about the still outstanding incorrect sofa pickup… Read Full Review

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Ashleywake's Comment

Written on: 26/05/2014

Was the sofa itself good quality? Did you end up keeping it, and were you happy with it in the end??

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