Love Furniture Reviews - www.lovefurniture.ie

★★★★☆
3.8 / 5
154
74% of users recommend this
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Latest Reviews

★☆☆☆☆

“Buyer BEWARE”

Written on: 13/08/2015

i have made a few purchases with this company and every time it has been a disaster. They take your money and don't supply you with product. You will have to hound them for refund. Have purchased faulty bad quality products and have dealt with the most incompetent people!! Would definitely not recommend to purchase from this company unless you want serious headaches and stress… Read Full Review

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★☆☆☆☆

“The worst company I have ever had to deal with.....”

Written on: 01/07/2015 by Unhappy15 (1 review written)

Incredibly poor communication, taken my money and months later after several poor excuses I received my order, on opening boxes found second hand units that were damaged and parts missing. Two months following and I am still waiting on replacement parts and missing parts to be replaced. No email or telephone updates, having to chase for information. When you finally speak to someone the line is very bad, noise of chickens in the background on several calls. I have spent almost £800 on a… Read Full Review

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★☆☆☆☆

“Worst service ever”

Written on: 24/06/2015 by Lisalisaxcgkyuio (1 review written)

Incredibly bad service do not use, promised a delivery of goods within 15 days, after 22 I rang and was told it hadn't been ordered from their supplier,was told a manager would ring but never did. Rang again and was told it will take at least 3 days for refund on my card, hugely annoyed, my son was looking forward to his new bed… Read Full Review

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★★★★★

“We were very pleased we found lovefurniture.ie”

Written on: 23/06/2015 by DarrenDixon (1 review written)

Fantastic Value for Money! We were looking for a bunk bed for our two boys and we did lots of research both in bricks and mortar stores and in online furniture suppliers. We are so pleased we found lovefurniture.ie! This same bed is offered for sale with a well known catalogue company over three times more expensive than lovefurniture.ie! Ordering from lovefurniture.ie is so quick and easy! We placed our order for the Corona Bunk Bed over the phone and we found the sales person extremely… Read Full Review

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★☆☆☆☆

“Horrible customer service. ”

Written on: 12/06/2015 by Elina1223 (1 review written)

So I ordered bed of them about 7 weeks ago. On their web page it was stated that delivery will take not take longer than 6 weeks. So I was ringing them, asking when I'm I gonna get bed, I didn't get any answers. He said he will send me email. But never did. So I rang again, same story, no answers, no emails. Today I rang again, saying that I want to talk to manager, but as I expected, manager not in and as he said, probably won't be in for next few days. There is no communication, no one tries… Read Full Review

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★☆☆☆☆

“Failed Delivery even with Agent confirmation”

Written on: 05/06/2015 by FerdieDublin (1 review written)

Ordered Social Sofa Bed on Monday 1st June 2015 on the phone and email confirmation received from agent Specific instruction on the email to deliver on Friday, 6th June 2015 after 5pm. Email confirmation received reconfirming the above details specifically delivery date and time. Came Friday, delivery date no one came so I rung and spoke to another agent  I believed, who also appeared to be the delivery man. He mentioned, delivery date on record is Wednesday, but there is no notification to… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 03/06/2015 by 220Pereira (1 review written)

They waited 2 weeks before telling me that half of my order was out of stock even though they had taken the full amount from my bank when I ordered. Cancelled the order when on the day the furniture was due to arrive (3 weeks after ordering), they suddenly cancelled delivery and told me it would be another week before I would receive my item. Their customer service agents are like automated robots and don't answer any questions asked. They deleted my queries from their facebook page and I am… Read Full Review

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★★★★★

“Recommended”

Written on: 26/05/2015

Bought the Corona Bunk Beds, excellent quality, very sturdy. Much better quality and price than bunk beds i had seen in shops. Great service, delivery and assembly was completed as arranged. Initially was a little concerned about buying online but I would certainly recommend this product and company… Read Full Review

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★☆☆☆☆

“Bad communication ”

Written on: 22/05/2015 by Brett252 (1 review written)

Bad communication and indication of supply time. Uncertainty throughout and generally poor customer service. In order week 5 now.... let's see if it turns up soon… Read Full Review

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★☆☆☆☆

“not great”

Written on: 21/05/2015

I have ordered 2 Bedsides on the 18th of March, got them delivered early April and after finding that they are completely different models and one is not new and the second one has a broken leg I requested replacement. Finally, on the 27th of April the situation was made clear and due to no stock I requested full return which was one of the solutions offered to me. They were collected next week time and now it is 21st of May and I have no response and no refund (3 weeks after return)… Read Full Review

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★☆☆☆☆

“6 months still waiting”

Written on: 12/05/2015 by ColmMcRory (1 review written)

Ordered a new 3 piece suite, however it arrived it was secondhand. Couldn't get them to refund me so agreed to a replacement, after numerous emails and phone calls I still have not received a replacement after nearly 6 months. A total rip off company ang gangsters, no not use and avoid at all costs… Read Full Review

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★★☆☆☆

“Sent from pillar to post without any positive results...”

Written on: 09/05/2015 by Yates393 (1 review written)

Sent from pillar to post without any positive results ... After 5 emails and 6 phone calls no product received… Read Full Review

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★★★★★

“Fantastic Stools”

Written on: 02/05/2015 by ger03 (1 review written)

I ordered 3 bar stools in oak, hoping that they would match in colour to my oak dining table...bought at a different store. I was delighted with my purchase...top quality...great colouring...a sturdy very high quality item....very pleased...will shop here again… Read Full Review

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★☆☆☆☆

“Useless, deceiving idiots”

Written on: 21/04/2015 by larkrm (1 review written)

Ordered and paid for an item having checked the day before how long it would take for delivery. Phoned up 10 working days later to find out where the delivery was - unable to give a response over the phone, which I presume means their stocking and dispatch system amounts to a bookies pencil and the back of a fag box. Got an email later that day to be told the item was not in stock and the supplier was unable to provide stock or even a date when the item would be available. I would have thought… Read Full Review

Fitz146's Response to larkrm's Review

Written on: 01/05/2015

I agree ,they are the most frustrating people i have ever dealt with .be warned don't buy from them.

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★★★★☆

“Palermo Double Bed Headboard stylish and great price”

Written on: 14/04/2015 by tgBaldwin137 (1 review written)

Bought this headboard online, took a while to arrive but when it did i was very impressed how carefully it was packed so it did not get damaged in transportation. The driver was very kind to fit it in even though the bed had not right fittings, he went out of his way to leave it in place for me. Great price and very stylish and contemporary… Read Full Review

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★☆☆☆☆

“Poor Customer Service”

Written on: 09/04/2015 by Hugh376 (1 review written)

I made an order on the 18/3/15. I received a call at approx on a Sunday 29/3/15 at 10.20PM to say my delivery would be made on Wednesday 1/4/15 between 10am and 12pm.I got a phone call at 9.56am. My phone rang once and when I answered the call the person ringing was gone. I then received a voice mail saying my delivery would be made that day and could I ring the driver back. I this this but the phone number supplied did not work. I rang the number supplied at least 8 times but could not get… Read Full Review

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★★★★★

“Cabin Beds - Genius Spacesavers!”

Written on: 25/03/2015 by Mumstown.ie (1 review written)

We got 2 cabin beds for our daughters from Love Furniture. They are the perfect height, not too high but high enough that they fit a chest of drawers, book shelf and desk underneath. We have all the girls pajamasm school uniforms etc in the drawers, all their books & some games in the book shelf and then their schoolbags are stored under the pull out section of the beds. They can pull out their desks to play, do homework, make loombands or whatever they are up to. These beds are sturdy and… Read Full Review

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★★★★★

“Bobi High Sleeper - Excellent bed shocking customer...”

Written on: 13/03/2015 by BG2015 (1 review written)

Bobi The bed is great, very good quality and my daughter loves it. It took 6 hours by a carpenter to put it together but it was worth the wait. Good value for money. The ladder could be a bit wider and not as steep but overall very happy with it. As for getting it to the house... It took over a month and good few phone calls even though it said it will be 5-10 working days. When I ordered the bed I was told it is in stock and I am on the next delivery. Two weeks later no sign of it so I… Read Full Review

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★☆☆☆☆

“Fail to provide guarantees and promises”

Written on: 07/03/2015 by Mariokonde (1 review written)

Before purchasing an item, for me was important delivery time, so I had a chat with costumer care, They promised, easy 8 working days or 2 weeks, as they have it in warehouse. again, its over two and all they say is the van is broken bla bla and no answer when it will be delivered. And the worst thing is they GUARANTEED it in two weeks. all they care is to sell, charge the money, and then they don't care. I could by same bed straight from china 3 times cheaper and wait for delivery a month or… Read Full Review

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★★★☆☆

“furniture great customer service and delivery poor”

Written on: 24/02/2015 by 1972Jordan (1 review written)

The furniture I cannot fault just took 3 weeks longer than was specified when I placed the order, when rang customer service they told me what I wanted to here yes it will be there tomorrow, it will be there next week, a couple more days, I was fobbed off constantly when all I requested was answers and a specific times, what they don't specify is that they take your money and place your order but don't order it until there is a bulk order! Which could actually take months not 7 days as stated… Read Full Review

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