Love Furniture Reviews - www.lovefurniture.ie

★★★★☆
3.7 / 5
161
72% of users recommend this
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Latest Reviews

★★★★★

“leathear decliner chair”

Written on: 22/01/2016

well i must say the best chair i ever bought the quailty was great a great price is so comfordable i loveit the best price around delivery was great to the staff so nicei love this shop,this is where i will buy again brillant thaks love furniture what a pleasure to buy there… Read Full Review

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★★☆☆☆

“Time-frame for delivery disasterous !!”

Written on: 08/01/2016 by CathyGurry (1 review written)

You're asked to review the product honestly so here goes...... The product was a Pickwick Dressing Table Mirror and when it was eventually received it was fine. My problem with the company is the duration of time it took to receive my order and the lack of communication from the company to inform me of delays. Dublin delivery timeframe is stated as on average a working week . I placed the order on the 23 November 2015 and received it on the 7th January 2016, 44 days later !!!!!! I didn't… Read Full Review

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★☆☆☆☆

“love furniture should be renamed to hate furniture!!!!!!!”

Written on: 05/12/2015 by Jordans10 (1 review written)

Love them no i actually hate them,, the delivery men were great and very easy to talk to but management and owner are just a joke. Had ordered cambridge high sleeper in beech but they sent wrong colour and when i said i would only take it if was a discount. Offered me £18 which i said no to as i had paid for mattress and assemble of furniture.it wasnst so much the amount of discount it was way they treated me, it just put me in bad form.. Then when he rang delivery man and said that i was… Read Full Review

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★★★★★

“Great customer service ”

Written on: 20/10/2015 by Jugor74 (1 review written)

I purchased a gas lift double bed and orthopeadic mattress - as I was in a bit of a hurry to get them the customer service team made sure I had the bed really quickly! The warehouse had make a mistake and accidently delivered the wrong mattress but this was quickly resolved, again by the very helpful customer service team, and I had the replacement on the next working day - couldn't really ask for any more! Tip to anyone buying and planning to build yourself, there is a small fee for them to… Read Full Review

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★★☆☆☆

“Naples suite”

Written on: 15/10/2015 by Aine200 (1 review written)

I purchased the Naples suite last May. Delivery was fine. The sofa and chairs were fine for the money paid. However, after 2 months my daughter rested her arm on the sofa arm and the leather tore. I contacted love furniture and sent photos, they replied that it was my own fault. I would expect the leather to withstand a child resting her arm on it… Read Full Review

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★☆☆☆☆

“Incompetent lazy and disrespectful”

Written on: 17/09/2015 by Abigail35 (1 review written)

I bought the 5ft Corbin bed and it collapsed within a week, I have contacted the "customer service" to arrange a collection and pickup and full refund because obviously the bed collapsed within a week of purchase. The bed collapsed on the 12th of August, and we were told that the bed would need to be brought in and inspected by their planning department. I am writing this on the 5th of September after just being rung by the "Customer Service" again to be told that after weeks on the phone and… Read Full Review

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★☆☆☆☆

“Utterly useless ”

Written on: 04/09/2015 by vrGibbs52 (1 review written)

Untruths about delivery, incompetent staff. I very much regret ever dealing with this company… Read Full Review

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★☆☆☆☆

“Buyer BEWARE”

Written on: 13/08/2015

i have made a few purchases with this company and every time it has been a disaster. They take your money and don't supply you with product. You will have to hound them for refund. Have purchased faulty bad quality products and have dealt with the most incompetent people!! Would definitely not recommend to purchase from this company unless you want serious headaches and stress… Read Full Review

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★☆☆☆☆

“The worst company I have ever had to deal with.....”

Written on: 01/07/2015 by Unhappy15 (1 review written)

Incredibly poor communication, taken my money and months later after several poor excuses I received my order, on opening boxes found second hand units that were damaged and parts missing. Two months following and I am still waiting on replacement parts and missing parts to be replaced. No email or telephone updates, having to chase for information. When you finally speak to someone the line is very bad, noise of chickens in the background on several calls. I have spent almost £800 on a… Read Full Review

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★☆☆☆☆

“Worst service ever”

Written on: 24/06/2015 by Lisalisaxcgkyuio (1 review written)

Incredibly bad service do not use, promised a delivery of goods within 15 days, after 22 I rang and was told it hadn't been ordered from their supplier,was told a manager would ring but never did. Rang again and was told it will take at least 3 days for refund on my card, hugely annoyed, my son was looking forward to his new bed… Read Full Review

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★★★★★

“We were very pleased we found lovefurniture.ie”

Written on: 23/06/2015 by DarrenDixon (1 review written)

Fantastic Value for Money! We were looking for a bunk bed for our two boys and we did lots of research both in bricks and mortar stores and in online furniture suppliers. We are so pleased we found lovefurniture.ie! This same bed is offered for sale with a well known catalogue company over three times more expensive than lovefurniture.ie! Ordering from lovefurniture.ie is so quick and easy! We placed our order for the Corona Bunk Bed over the phone and we found the sales person extremely… Read Full Review

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★☆☆☆☆

“Horrible customer service. ”

Written on: 12/06/2015 by Elina1223 (1 review written)

So I ordered bed of them about 7 weeks ago. On their web page it was stated that delivery will take not take longer than 6 weeks. So I was ringing them, asking when I'm I gonna get bed, I didn't get any answers. He said he will send me email. But never did. So I rang again, same story, no answers, no emails. Today I rang again, saying that I want to talk to manager, but as I expected, manager not in and as he said, probably won't be in for next few days. There is no communication, no one tries… Read Full Review

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★☆☆☆☆

“Failed Delivery even with Agent confirmation”

Written on: 05/06/2015 by FerdieDublin (1 review written)

Ordered Social Sofa Bed on Monday 1st June 2015 on the phone and email confirmation received from agent Specific instruction on the email to deliver on Friday, 6th June 2015 after 5pm. Email confirmation received reconfirming the above details specifically delivery date and time. Came Friday, delivery date no one came so I rung and spoke to another agent  I believed, who also appeared to be the delivery man. He mentioned, delivery date on record is Wednesday, but there is no notification to… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 03/06/2015 by 220Pereira (1 review written)

They waited 2 weeks before telling me that half of my order was out of stock even though they had taken the full amount from my bank when I ordered. Cancelled the order when on the day the furniture was due to arrive (3 weeks after ordering), they suddenly cancelled delivery and told me it would be another week before I would receive my item. Their customer service agents are like automated robots and don't answer any questions asked. They deleted my queries from their facebook page and I am… Read Full Review

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★★★★★

“Recommended”

Written on: 26/05/2015

Bought the Corona Bunk Beds, excellent quality, very sturdy. Much better quality and price than bunk beds i had seen in shops. Great service, delivery and assembly was completed as arranged. Initially was a little concerned about buying online but I would certainly recommend this product and company… Read Full Review

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★☆☆☆☆

“Bad communication ”

Written on: 22/05/2015 by Brett252 (1 review written)

Bad communication and indication of supply time. Uncertainty throughout and generally poor customer service. In order week 5 now.... let's see if it turns up soon… Read Full Review

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★☆☆☆☆

“not great”

Written on: 21/05/2015

I have ordered 2 Bedsides on the 18th of March, got them delivered early April and after finding that they are completely different models and one is not new and the second one has a broken leg I requested replacement. Finally, on the 27th of April the situation was made clear and due to no stock I requested full return which was one of the solutions offered to me. They were collected next week time and now it is 21st of May and I have no response and no refund (3 weeks after return)… Read Full Review

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★☆☆☆☆

“6 months still waiting”

Written on: 12/05/2015 by ColmMcRory (1 review written)

Ordered a new 3 piece suite, however it arrived it was secondhand. Couldn't get them to refund me so agreed to a replacement, after numerous emails and phone calls I still have not received a replacement after nearly 6 months. A total rip off company ang gangsters, no not use and avoid at all costs… Read Full Review

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★★☆☆☆

“Sent from pillar to post without any positive results...”

Written on: 09/05/2015 by Yates393 (1 review written)

Sent from pillar to post without any positive results ... After 5 emails and 6 phone calls no product received… Read Full Review

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★★★★★

“Fantastic Stools”

Written on: 02/05/2015 by ger03 (1 review written)

I ordered 3 bar stools in oak, hoping that they would match in colour to my oak dining table...bought at a different store. I was delighted with my purchase...top quality...great colouring...a sturdy very high quality item....very pleased...will shop here again… Read Full Review

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