Dreadful service

Click here if this is your business
1.5 / 5
14% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Kaz61's review of Ikea - www.ikea.com


“Dreadful service”

Written on: 27/12/2013 by Kaz61 (1 review written)

Ordered goods online 24.11.13 and items delivered 13/12/13. However a number of items were damages and not included in the delivery. Tried to ring customer service and was told I was in a queue waiting time over an hour. E-mailed through their website to be told there was an 8 day wait to reply. All over Christmas I have had to look at the boxes of that which did arrive which I can't assemble because it is incomplete. Enough said!!

  • Goods purchased & cost

  • Still waiting


  • Customer Service

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
/var/www/vhosts/phoenix/current/system/lib/twig//Environment.php--> CDEdiv-gpt-ad-1374247162719-0" class="trafficrich sidebar_top" style="width:300px; height:60px; margin: 0 auto 10px auto;">
/var/www/vhosts/phoenix/current/system/lib/reviewcentre/lib//Content/Filter/Codiv-gpt-ad-1371477061696-0' class="trafficrich siteskin" style='width:1px; height:1px;'>