CUSTOMER SERVICE - ARE YOU KIDDING? PARAMUS, NJ

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★☆☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Ikea - www.ikea.com

★☆☆☆☆

“CUSTOMER SERVICE - ARE YOU KIDDING? PARAMUS, NJ”

Written on: 27/09/2013

The website is just fine, but try to find the item in the store. There's no one on the floor to help you find anything. Further, I felt like I was in the movie "The Wizard of OZ". But, this store's set-up is worse than the movie, and much more confusing than any nightmare that I could imagine. Both of us, my brother and I are disabled, and the fact that you have to walk a mile, no exaggeration, to get from point A to point B, which turns out to be point A, is just plain ridiculousness. If that's a word. People were racing to get to the registers, which were only 3, for hundreds of shoppers. Again, ridiculous.

Let me not forget, getting into the parking lot is also ridiculous. Sadly, the shoppers made it worse than it should've been by being rude, rude, rude. Get my point. Speeding into the parking lot, speeding to get out of the parking lot. Running in front of you to get to the registers. OMG!

I'll never return to IKEA again.

  • down feather comforter

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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