written by Botswana111 on 23/03/2017
I bought a red leather chair fron HarIveys Doncaster. After 10 days i noticed excessive stretching of the leather seat. I notified harveys and after 3 companies coming to see the chair nothing has changed. On the second visit by Servico representive he agreed there was excessive stretching in the leather an proceeded to push 2in thick foam under the cushion the use a heat gun to take out the lines. It looked good until i sat on it for a few hours then it was back to normal. So they sent Servico out again. He agreed the repair had not worked. He then told me that he had been to lots of these chairs with the same problem. He exsplained that the cushion in the chair is to soft and will not support the leather. But when he made the report to Harveys he said it was exceptable. When I tried to talk to Servico representive about the false report suprise suprise I am not allowed to talk to him. Now haveys have washed their hands of the problem. I will never buy anything from harveys again. If you want a chair that looks 10 years old after a few week this is the one to buy. I hope this will make people think twice when they think they are buying from a reputable companys they are just like the rest take your money and pass the buck.
As rated by our community of reviewers