written by OsmondBrown on 02/08/2014
Don't buy anything from this rip-off store. The furniture is made poorly, literally falling apart in weeks. When you complain to customer services, they write reams of waffle saying why they can't do anything . If you get past that and they send a so called technician out, that is a pure waste of time. While they are in your home they will tell you all the faults then they will write you and say it is normal wear and tear. Their so called customer care manager went on TV and said he would sort people's complaints - still nothing. The result is you pay good money for sofa and they put rubbish in your home and then frustrate the customer. SO I SAY DON'T WASTE YOUR MONEY ON HARVEYS FURNITURE. I have a film of their technician detailing some of the issues only never to be seen again. A totally worthless outfit.
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