Written on: 28/06/2013 by MsJG (1 review written)
I previously wrote a review about my Sphere chaise as the seat was sagging after 3 weeks. After complaining and having it inspected by Castelan, who said that it was just normal settlement, I complained again as I was not satisfied with their findings. Today I had another inspection by another company called Eco.... something, who said there wasn't enough filling in the seat and therefore added more. I am now satisfied, my chaise looks fine. I must say I found the staff at Harveys in Stevenage extremely helpful and very polite throughout, an asset to the company.
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