written by on 20/03/2014
I bought a Lapsang teapot from Habitat. A few months later when I first used it, it turned out that it leaks heavily. I emailed Habitat and they told me to send a proof of purchase (so I sent credit card statement). And after all that I was told that I had to return it to a store. Transporting a glass teapot across London is not very easy. I found them very unhelpful and obviously a very bad product. I wasted money and time on this.
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