Galaxy Stores Reviews - www.galaxystores.co.uk

★★★☆☆
3.3 / 5
57% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Galaxy Stores - www.galaxystores.co.uk

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Latest Reviews

★★★★★

“Fantastic customer service! ”

Written on: 02/10/2014 by Lewis10 (1 review written)

Customer service should be modelled of after Galaxystores - quick, polite, empathetic & working with you to solve the issue. 5 Stars!… Read Full Review

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★★★★★

“Excellent service and price match”

Written on: 29/09/2014 by Mawills (1 review written)

I ordered a 'steen mid sleeper bed' for my daughters 6th birthday and found Galaxy to be the most competitive price at £229 + free delivery. A few days later I noticed the bed on a 'discount' website at a reduced price. I 'live messaged' a galaxy customer service rep (such an easy method of correspondence ) who replied within 30seconds and told me he would have to talk to the accounts team to see if they would price match. I received an email within the hour to confirm they had priced matched… Read Full Review

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★★★★★

“Garden Lights Review”

Written on: 25/09/2014 by MM09 (1 review written)

I recently purchased a set of garden lights from the seller. They were quickly delivered but initial product was damaged but was promptly replaced. Overall I am very happy with my purchase and would buy from the seller again in the future… Read Full Review

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★★★★★

“Top prices and customer service! ”

Written on: 25/09/2014 by kimberlee.thomson (1 review written)

I expected to have to use multiple sites to get the right prices etc. But having compared others, this was the best. Was really impressed with the quality of service provided on the phone for some queries too. Great!… Read Full Review

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★★★★★

“Chunky coffee table!”

Written on: 25/09/2014 by jonbennet67 (1 review written)

Bought a new coffee table from the site and we're very pleased. Was simple to have delivered and to assemble. I expect this one will last a lot longer than the last!… Read Full Review

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★★★★★

“fantastic service from this company”

Written on: 23/09/2014 by 82Oliver (1 review written)

I received my clock which was extremely well packaged. I had a text to say when it would be delivered, and it was delivered on time. Great prompt service, and a fantastic price too. Will use your site again..big thank you!!… Read Full Review

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★★★★★

“Replacement part for garden swing”

Written on: 22/09/2014 by Caroline.bailey (1 review written)

Joshua dealt with my enquiry and quickly organised the replacement parts free of charge. He kept us informed all the way and provided excellent service. Would definitely use them again and would recommend to our friends… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 22/09/2014 by Yorkssteve (1 review written)

I did some research before ordering several large items. There seemed to be a few bad reviews of Galaxy but a few good ones so I decided to give them a try. Firstly I was sent a mail saying all items were out of stock and I could either wait or accept a replacement. Unfortunately I decided to wait. There was no correspondence from them ( it was at this point I couldnt find a contact number to speak to them, only an email address). When I emailed I would get a proposed in-stock date but nothing… Read Full Review

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★★★★★

“Great product, good quality cheapest price found on...”

Written on: 22/09/2014 by MicahCochrane309 (1 review written)

Great product, good quality cheapest price found on the web and fantastic delivery service… Read Full Review

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★★★★★

“FAST DELIVERY AS DESCRIBED”

Written on: 20/09/2014 by Kincaidsd213 (1 review written)

Stylish wardrobe at a good price. Delivered on time. Myself and my daughter put it together. Pleased with it… Read Full Review

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★★★★★

“Great customer service”

Written on: 19/09/2014 by pjm99 (1 review written)

Item was as described and delivery was within the timescale quoted. Followup customer service was very efficient and helpful… Read Full Review

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★★★★★

“Would recommend”

Written on: 19/09/2014 by franm88 (1 review written)

I used the website for purchasing some new cushions. I was very impressed with the choices available and the prices being offered. Parcels came within the time stated so I'm very pleased… Read Full Review

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★★★★★

“First for furnishings”

Written on: 19/09/2014 by chaza3136 (1 review written)

Top site if you're looking for some good quality furniture at great prices… Read Full Review

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★★★★★

“Great!”

Written on: 19/09/2014 by eleanor76 (1 review written)

Ordered a set of dining table and chairs which I got a great price for, it arrived on time and really is a robust piece of furniture… Read Full Review

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★★★★★

“TOP CUSTOMER SERVICE”

Written on: 19/09/2014 by Fraseryf1990 (1 review written)

We waited a bit longer than we thought for our delivery but when it arrived we were very pleased with the goods. Unfortunately there was a mistake in packaging and we had one piece too many and one piece short. I emailed and had an answer the same day and new goods were sent in two days as promise. Very prompt service. Well done… Read Full Review

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★★★★★

“Success!”

Written on: 19/09/2014 by scott_armstrong33 (1 review written)

Wasn't totally sure whether to trust a site that I hadn't really heard of but was very pleasantly surprised! Received exactly what I paid for and right on time! Brilliant… Read Full Review

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★★★★★

“Top furniture!”

Written on: 16/09/2014 by 1946Adams (1 review written)

Site, delivery, service etc. were great but most importantly, the quality of the products I bought is wonderful. Very pleased and will definitely be using in the future… Read Full Review

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★★★★★

“Really great!”

Written on: 16/09/2014 by grantwatson356 (1 review written)

Will certainly be recommending this site to everyone! The cabinet I was looking at was in stock and so ordered expecting some complications with delivery etc. but it was fantastic! Arrived on time and is an excellent piece of furniture! Great, thanks!… Read Full Review

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★★★★☆

“great customer service”

Written on: 09/09/2014 by RosaLeslie177 (1 review written)

I had problems with delivery as stock was out. When goods finally arrived they were not what I wanted. The customer support throughout was brilliant and they credited my account promptly… Read Full Review

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★★★★☆

“Problem resolved satisfactory”

Written on: 09/09/2014 by Mitchellv40 (1 review written)

My query was answered & the staff member ensured that all my questions were answered… Read Full Review

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