Galaxy Stores Reviews - www.galaxystores.co.uk

★★★☆☆
3.2 / 5
55% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Galaxy Stores - www.galaxystores.co.uk

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Latest Reviews

★★★★★

“FAST DELIVERY AS DESCRIBED”

Written on: 20/09/2014 by Kincaidsd213 (1 review written)

Stylish wardrobe at a good price. Delivered on time. Myself and my daughter put it together. Pleased with it… Read Full Review

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★★★★★

“Great customer service”

Written on: 19/09/2014 by pjm99 (1 review written)

Item was as described and delivery was within the timescale quoted. Followup customer service was very efficient and helpful… Read Full Review

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★★★★★

“Would recommend”

Written on: 19/09/2014 by franm88 (1 review written)

I used the website for purchasing some new cushions. I was very impressed with the choices available and the prices being offered. Parcels came within the time stated so I'm very pleased… Read Full Review

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★★★★★

“First for furnishings”

Written on: 19/09/2014 by chaza3136 (1 review written)

Top site if you're looking for some good quality furniture at great prices… Read Full Review

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★★★★★

“Great!”

Written on: 19/09/2014 by eleanor76 (1 review written)

Ordered a set of dining table and chairs which I got a great price for, it arrived on time and really is a robust piece of furniture… Read Full Review

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★★★★★

“TOP CUSTOMER SERVICE”

Written on: 19/09/2014 by Fraseryf1990 (1 review written)

We waited a bit longer than we thought for our delivery but when it arrived we were very pleased with the goods. Unfortunately there was a mistake in packaging and we had one piece too many and one piece short. I emailed and had an answer the same day and new goods were sent in two days as promise. Very prompt service. Well done… Read Full Review

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★★★★★

“Success!”

Written on: 19/09/2014 by scott_armstrong33 (1 review written)

Wasn't totally sure whether to trust a site that I hadn't really heard of but was very pleasantly surprised! Received exactly what I paid for and right on time! Brilliant… Read Full Review

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★★★★★

“Top furniture!”

Written on: 16/09/2014 by 1946Adams (1 review written)

Site, delivery, service etc. were great but most importantly, the quality of the products I bought is wonderful. Very pleased and will definitely be using in the future… Read Full Review

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★★★★★

“Really great!”

Written on: 16/09/2014 by grantwatson356 (1 review written)

Will certainly be recommending this site to everyone! The cabinet I was looking at was in stock and so ordered expecting some complications with delivery etc. but it was fantastic! Arrived on time and is an excellent piece of furniture! Great, thanks!… Read Full Review

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★★★★☆

“great customer service”

Written on: 09/09/2014 by RosaLeslie177 (1 review written)

I had problems with delivery as stock was out. When goods finally arrived they were not what I wanted. The customer support throughout was brilliant and they credited my account promptly… Read Full Review

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★★★★☆

“Problem resolved satisfactory”

Written on: 09/09/2014 by Mitchellv40 (1 review written)

My query was answered & the staff member ensured that all my questions were answered… Read Full Review

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★★★★★

“A Great Experience”

Written on: 08/09/2014 by Chaplinsmum (1 review written)

Nothing was too much trouble and my item was excellent quality. Very impressed with the price of the item compared to other firms and the bonus was the speediest of free deliveries. Highly recommend… Read Full Review

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★★★★★

“Good site”

Written on: 04/09/2014 by lilyhendry555 (1 review written)

Products were just what I wanted and delivery was as they said. Ordering as it should be! … Read Full Review

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★★★★★

“Fantastic!”

Written on: 04/09/2014 by 295Wooten (1 review written)

Really impressed with the efficiency and ease of use from this site. Would definitely be using again and recomending to everyone!… Read Full Review

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★☆☆☆☆

“Avoid at ALL COSTS!!!!!!”

Written on: 04/09/2014 by Sk8rmom (1 review written)

These people are refusing to accept something for return and driving me crazy. DONT Buy anything here. If it isn't right, they'll make up every excuse in the book so you can't return it. RUN away from this site!!!!!!… Read Full Review

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★★★★★

“Garden Norlog Planters”

Written on: 02/09/2014 by Haydenjt12 (1 review written)

Arrived in two days. Successfully assembled first planter but with second found that right and left half logs had been cut identically so couldn't get any further. E-mailed Galaxy with the problem who telephoned me back and I received two new logs within one working day. Second planter successfully assembled… Read Full Review

Mattjess's Comment

Written on: 02/09/2014

If you dare to leave this company a 1 star review they have it removed & you have to prove evidence to the Review Centre in order for them to reinstate. Suspect something is going on with the 5 star reviews, check out moneysavingexpert Galaxy Stores reviews before buying from this atrocious company & especially check out the 1 star reviews that have been reinstated.

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★☆☆☆☆

“Fobbed off for 3 months”

Written on: 29/08/2014

Ordered 3 items, 1 delivered. Gave them 3 months to get the remaining items. They then went quiet and stopped responding to mails and live chat requests. Shop with these guys at your own peril!… Read Full Review

Mattjess's Comment

Written on: 29/08/2014

I sympathise with you, I was a customer of Galaxy Stores & have been appalled by their lies & deceit, I left my review two days ago & received an email saying the company had asked for my review to be withdrawn, the Review Centre asked if I wanted to keep my original review on I had to produce evidence of the emails & live chat (which I provided yesterday). They emailed today to say my review has been reinstated. This has happened many times & yours will probably be removed tomorrow. Galaxy Stores then rely on you not replying to the email. We cannot let this company win with there bullying tactics.

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★★★★★

“After sales service ”

Written on: 28/08/2014 by Hrley (1 review written)

dealt with my request very promptly. Thank you. Clare … Read Full Review

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★★★★★

“Excellent Website”

Written on: 28/08/2014 by loisfranxhi (1 review written)

I came across Galaxy Stores for some dining chairs that I had been looking at on various websites, and they were the cheapest. The chairs are good quality and were delivered really quickly. Very pleased with the customer service. … Read Full Review

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★☆☆☆☆

“Worst company I have ever dealt with.”

Written on: 27/08/2014

I ordered a computer table in July, after several emails & live chat I was told time and time again that the fault was with City Link as they hadn't collected the item from the warehouse after contacting City Link I was informed that didn't collect from Galaxy Stores. I decided after several more emails & live chat to ask them to cancel my order & refund my money, from ordering the item to actually getting a refund (after telling them I was going to inform Trading Standards & write to Watchdog)… Read Full Review

Mattjess's Comment

Written on: 30/08/2014

Suspect the five stars are reviews Galaxy Stores leave so the 1 star reviews go down the list, funny how no five star reviews are left on weekends only weekdays when they are open.

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