Galaxy Stores - www.galaxystores.co.uk Review

Galaxy Stores - www.galaxystores.co.uk
★★★☆☆
3.3
From 238 reviews
60.0% of users recommend this

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424Burgess's review of Galaxy Stores - www.galaxystores.co.uk

“Ordered a bed. Took my money, gave me the wrong...”

★☆☆☆☆

written by 424Burgess on 04/03/2015

Ordered a bed. Took my money, gave me the wrong delivery date. item was delivered in awful condition. once opened the bed had been smashed (all the framing inside the headboard was actually smashed apart, side boards were broken and fabric actually slashed!! who sends stuff out like that?! I could not believe it. Tried to contact Galaxy Stores - no "online chat" as they claim, it simply doesn't exist - no number to call which is just bad service- and responses to emails are unbelievable!!! they reply, days apart but don't get to the point, ignore everything you've emailed them, and use bad english grammar not to mention not actually sorting your problem out. I made it really simple - not happy with bed, here are the pictures as proof, please refund me and collect the bed. why are they still stalling?!?!

  • £275

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Value For Money

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