Excellent Customer Service from Start to Finish!!!

Galaxy Stores - www.galaxystores.co.uk
★★★☆☆
3.3
60.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

robasnook's review of Galaxy Stores - www.galaxystores.co.uk

“Excellent Customer Service from Start to Finish!!!”

★★★★★

written by robasnook on 31/10/2014

Having purchased a ‘triple’ bunk from Galaxy Stores, the bed arrived as advertised but unfortunately there was an issue with one of the head boards, as one of the dowel holes was drilled in the wrong place! Hey…it happens! Having contacted Galaxy Stores, they acted quickly and efficiently to ensure I had replacement parts as soon as possible. The new parts came that week and the bed is complete. I was a little worried initially but Galaxy Stores staff were in continuously in contact with me and provided me with daily updates every step of the way! Excellent and just what you need when something goes wrong! I would highly recommend this company and will be using them again!

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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