Fobbed off for 3 months

Galaxy Stores - www.galaxystores.co.uk
★★★☆☆
3.3
60.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Galaxy Stores - www.galaxystores.co.uk

“Fobbed off for 3 months”

★☆☆☆☆

written by on 29/08/2014

Ordered 3 items, 1 delivered. Gave them 3 months to get the remaining items. They then went quiet and stopped responding to mails and live chat requests. Shop with these guys at your own peril!

  • £300+

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Mattjess's Comment

Written on: 29/08/2014

I sympathise with you, I was a customer of Galaxy Stores & have been appalled by their lies & deceit, I left my review two days ago & received an email saying the company had asked for my review to be withdrawn, the Review Centre asked if I wanted to keep my original review on I had to produce evidence of the emails & live chat (which I provided yesterday). They emailed today to say my review has been reinstated. This has happened many times & yours will probably be removed tomorrow. Galaxy Stores then rely on you not replying to the email. We cannot let this company win with there bullying tactics.

Reply to this comment
Was this review helpful? 0 0