FurnitureItalia Reviews - www.glassdiningtable.co.uk

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★★★★☆
3.6 / 5
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  • Value For Money

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Latest Reviews

★★★★☆

“Very happy”

Written on: 30/07/2014 by Ellihaye (3 reviews written)

Was worried about ordering as the current reviews seem to give extremes of views. However my selection of dining room table and 4 Z chairs arrived in a week exactly as promised and without any problems and am extremely satisfied with the quality. The company perhaps seem a bit 'quirky' when dealing with them especially when it was agreed to pay cash on delivery and no deposit required and so I could not see any way to be disadvantaged and I wasn't ! Can only comment on personal experience and I… Read Full Review

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★★★★☆

“Very happy”

Written on: 30/07/2014 by Ellihaye (3 reviews written)

Was worried about ordering as the current reviews seem to give extremes of views. However my selection of dining room table and 4 Z chairs arrived in a week exactly as promised and without any problems and am extremely satisfied with the quality. The company perhaps seem a bit 'quirky' when dealing with them especially when it was agreed to pay cash on delivery and no deposit required and so I could not see any way to be disadvantaged and I wasn't ! Can only comment on personal experience and I… Read Full Review

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★★★★☆

“Very happy”

Written on: 30/07/2014 by Ellihaye (3 reviews written)

Was worried about ordering as the current reviews seem to give extremes of views. However my selection of dining room table and 4 Z chairs arrived in a week exactly as promised and without any problems and am extremely satisfied with the quality. The company perhaps seem a bit 'quirky' when dealing with them especially when it was agreed to pay cash on delivery and no deposit required and so I could not see any way to be disadvantaged and I wasn't ! Can only comment on personal experience and I… Read Full Review

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★★★★☆

“Very happy”

Written on: 27/07/2014 by MacLeod353 (1 review written)

Ordered a glass coffee table pror to seeing these reviews,which worried me. My order was acknowledged advising me that I would be given a delivery date. Emailed them after 7 days expessing concern and got promt reply, that I would hear from deliveries in the next 1 to 2 days. Second day got a phone call ''Coffee table with you in 10 minutes'' Coffee table delivered very securely packed. Not next day delivery but an acceptable 10 days. Excellent product… Read Full Review

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★☆☆☆☆

“My furniture never arrived!”

Written on: 25/07/2014 by McCartney185 (1 review written)

So I spotted an excellent looking coffee table and ordered it. They promised to deliver it within 4 days of delivery. Gave me a tentative delivery date and told me that someone will call me 24 hours before delivery. When 4 days passed and nobody had called, I decided to call them up and was told that the table is dispatched to the courier company and given their separate contact number, one which was answered 1 in 10 times you would try. So the delivery company kept telling me that they'll… Read Full Review

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★☆☆☆☆

“The worst service ever”

Written on: 22/07/2014 by Loganq418 (1 review written)

We ordered white king size bed with mattress on 30th May for next day delivery . Week later we phoned them to chase the order and we have been told it is out of stock and will take up to 21 days and gave us delivery date 16th June. On the date no one turned up, the next day we phoned back again to find out that the bes had been broken by the delivery people so we have to wait for next delivery from Italy and we were promised the bed to be delivered by 30th June. Of course nothing happened. We… Read Full Review

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★☆☆☆☆

“WHAT CUSTOMER SERVICE”

Written on: 05/07/2014 by 126Martinez (1 review written)

Ordered Table and 6 chairs in mid April, was impressed they offered next day delivery but guess what nothing for 2 weeks so I contact the company who says sorry out of stock will be 4 to 6 weeks. I wait 7 weeks contact them again yes our delivery team will be in touch for delivery week commencing 16th June yes June OH WELL so I stupidly believe them, and of course no show so back onto them and this time they say do not know who told me the 16th but will be delivered week of 30th by Friday 4th… Read Full Review

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Lors1's Comment

Written on: 13/07/2014

Hmmmm i placed an order 27th april after numerous calls its was always delayed was to be delivered last mon 7th still not got it phoned was told we will deliver mon definitely mon 14th worried i won't get fingers crossed not holding my breath fair play if goods come will post if no show!!!!! will make judgement if not delivered monday not happy and never again

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★☆☆☆☆

“Avoid”

Written on: 29/06/2014 by 4Burgess (1 review written)

I placed my order on line 2 weeks ago. Item was showing in stock and available for next day delivery. The only confirmation I got was from PayPal in regards to the payment. As the item hasn't been delivered after 1 week, I sent an email. No reply. I phoned up, couldn't get through. Today, I managed to speak to a sales assistant who told me that the delivery is 6-9 weeks, but the item might be discontinued. I requested a refund due to a poor customer service… Read Full Review

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★★★★★

“Outstanding service”

Written on: 25/06/2014 by busot (1 review written)

Ordering was simple and efficient, delivery was on time and the delivery team were extremely helpful, assembly was easy, finished product perfect. I would recommend Furnitureitalia to anyone. Thank you for your excellent service… Read Full Review

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★★★★★

“Perfect”

Written on: 23/06/2014 by niMacLeod234 (1 review written)

Great product , awesome prices , fast delivery . Good value for money Very impressed… Read Full Review

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★★★★★

“Life savers”

Written on: 11/06/2014 by Almeida493 (1 review written)

After being let down by 2 different furniture companies i was recomended furniture italia by a friend . I called to order the table that the other companies could not get for me after having placed my order and waiting for weeks. Table arrived within 2 days and in time for my daughters birthday party. amazing! Highly recomended :D… Read Full Review

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★★★★★

“Great stuff guys”

Written on: 05/06/2014 by 342alicejenks (1 review written)

Awesome website , lovely stuff and very quick delivery, 5star company :)… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 29/05/2014 by Ricardo308 (1 review written)

Absolutely shocking customer service. I ordered 6 tables and chairs in mid April, I had the e mail stating that delivery would take 2-4 weeks. Why their website can't state that what is in stock and what isn't is beyond me. After many calls (made by me I hasten to add) I kept getting fobbed off with excuse after excuse, I was given a firm delivery date of mid May but that didn't happen, another phone call to them and another excuse was offered up that their stock was held in customs and that a… Read Full Review

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Bob1956's Comment

Written on: 05/07/2014

I agree the customer service is terrible they do not inform you and just ignore you.
and are full of excuses plus there dedicated delivery team in a beat up luton did not inspire confidence in the way they handled the furniture and walked over the stuff left on the van.

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★★★★★

“Fantastic Service”

Written on: 23/05/2014 by qePage385 (1 review written)

Had our glass table and six chairs delivered December 2013, brilliant delivery time, friendly helpful driver and mate.We developed a small problem May 2014 with two chairs,contacted Furniture Italia yesterday, sent a picture by e-mail, got home today problem solved replacement waiting for us. We really cannot remember dealing with such a professional genuine company in a ling time. The product is of a very high standard and the Customer service second to none. We have no problem in… Read Full Review

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★★★★★

“Awesome ”

Written on: 20/05/2014 by Jayleen446 (1 review written)

Solid table suberb quality and service and all Delivered withing two days . Would definately recommend !… Read Full Review

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★★★★★

“Great product great price not the best service”

Written on: 19/05/2014 by Martinfr38 (1 review written)

Nice product but had to call every time… Read Full Review

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★★★★★

“Great product and great service ”

Written on: 19/05/2014 by MikaelaSnyder (1 review written)

Gami table and 6 z chairs , quick delivery very pleased overall… Read Full Review

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★☆☆☆☆

“DODGY COMPANY-DO NOT ORDER ”

Written on: 16/05/2014 by sakshi2 (1 review written)

I am so mad at myself I trusted them. I am still waiting for my refund!! Ordered Dining table set back in Jan and its May now...they were suppose to refund my money in April and still no sign! They owe me about 1600 euros...Told me 2 weeks ago money would show on my account and it still hasn't. people help me, it's big money. I live in Ireland not sure what to do!!… Read Full Review

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Ant1985's Response to sakshi2's Review

Written on: 22/07/2014

Have you paid by paypal? You can get your money back through paypal.

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★★★★★

“Brilliant yet again”

Written on: 12/05/2014 by Janiyahn76 (1 review written)

We required 56 dining chairs for our resturant opening and needed them within 3 days. It's not the first time we have orderd from FI so we knew we could rely on them . All Delivered on time for the opening :D… Read Full Review

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★☆☆☆☆

“Don't Do It”

Written on: 06/05/2014 by Enzo476 (1 review written)

Ordered 4 chairs. Money taken and chairs out of stock. No response to telephone calls. No response to email. Order cancelled by registered letter. No acknowledgement and no refund given. Registered a claim with Paypal and got a refund. Firm is listed as in liquidation on Companies House website. Can't comment on the quality of the chairs but the company seems incapable of even basic customer service. Don't know… Read Full Review

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