FurnitureItalia Reviews - www.glassdiningtable.co.uk

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★★★☆☆
3.3 / 5
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Latest Reviews

★★★★☆

“Very pleased”

Written on: 23/07/2015 by Miller3 (1 review written)

We ordered a glass dining table and chairs. We read the poor reviews on this site and were very worried that we had made a mistake. However, the goods turned up as promised and look really good. no problems at all… Read Full Review

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★☆☆☆☆

“Do not use this company”

Written on: 07/06/2015 by Mazshann (1 review written)

Bought glass table and chairs on 6th may. Had 3 delivery dates and still not had a delivery. Absolutely appalling service and they just tell lies! Please do not buy from this company as I would lot want any one else to have the same terrible experience!… Read Full Review

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★★★★☆

“Glass dining set”

Written on: 06/06/2015 by hgSlattery175 (1 review written)

I ordered a glass dining table and 4 chairs delivered within 6 weeks , note delivery payment is separate . Some pieces were missing from table but was very quickly rectified by company , furniture is of a good quality , so I'm a happy customer… Read Full Review

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★☆☆☆☆

“appalling service ”

Written on: 06/06/2015 by hgClayton3 (1 review written)

Ordered 6 chairs, first delivery one chair arrived, after complaining to their after service team and stating that being the career for my disabled son, I wasn't in a position to take another day off to wait all day for a delivery, they suggested I could have a Saturday delivery, (as if my son is only disabled mon -fri). Still awaiting 5 chairs 2nd delivery finally arrived with 4 chairs, losing the will to live, i contacted them by phone to be told after sales not open until 10.30, at 10.30… Read Full Review

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★☆☆☆☆

“Very disappointed!”

Written on: 01/05/2015 by mhChristian456 (1 review written)

Basically I ordered a table and chose a delivery date 2 weeks later. Day before delivery I received a text message to say it would arrive between 11am and 5pm. Day off work and waited all day, no sign! Rang at 5pm to be told I should have been informed it is out of stock but I could have a different colour or wait about 5 more weeks. I already had gotten rid of my table and couldn't wait any longer so asked for refund. Was told they would put me through to aftersales and cut me off. I rang… Read Full Review

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★☆☆☆☆

“faulty and dangerous product plus appalling customer...”

Written on: 27/04/2015 by DissatisfiedandUnhappy (1 review written)

DO NOT BUY FROM THIS COMPANY! CUSTOMER SERVICE IS APPALLING! Ordered a bed in Oct-14. By Jan-15 the bedframe was collapsing in on itself and after a very close call with my 16 month daughter falling through, becoming trapped and almost suffocating, I made contact with the company. They blamed the manufacture for the problem then tried to blame me. Informed the company of my rights as a consumer who had been sold a faulty product (as advised by Trading Standards, Citizens Advice Bureau and The… Read Full Review

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★☆☆☆☆

“The order i got told would be delivered last Wednesday...”

Written on: 01/04/2015 by Forsythav391 (1 review written)

The order i got told would be delivered last Wednesday 25th March in between 10am and 4pm, having not heard anything by 3.30pm i rang the deliveries to be told that there had been an accident in the warehouse and that the black bed that i ordered was damaged so they couldn't deliver on that day. Because there was a 4 week delivery on the black beds I got asked if i would accept a dark brown one instead with a £20.00 discount off it due to the inconvenience of waiting in all day. I also got… Read Full Review

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★☆☆☆☆

“ABSOLUTELY AWFUL”

Written on: 08/02/2015 by 245Massey (1 review written)

This company were quick enough to take my money, however a warehouse mishap meant they could not deliver the bed i wanted. Still waiting for my refund almost two months later … Read Full Review

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★★★★☆

“Good quality product - great price”

Written on: 05/02/2015

We bought a Xantos extending dining table and chairs from Furniture Italia in January 2015. We booked a delivery date 2 weeks ahead as we had to sell our existing table and chairs to make room for it. Furniture Italia delivered on the day booked. The delivery was a bit 'eyebrow raising' as the table is very heavy indeed and the two delivery men were clearly struggling - I ended up having to help them! The chairs arrived boxed and ready made up but the table was flat packed and requires self… Read Full Review

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★★★★☆

“Worried at first but happy in the end ”

Written on: 04/02/2015 by Rossglasgow (1 review written)

Having ordered a king size bed first and then reading the reviews I was very worried ! However I got the bed delivered within 2 days as promised ( it was cash on delivery ) all of the items where in the box and the bed and mattress are of very good quality for the price !! I'm so glad I wasn't put off with the reviews , Ross… Read Full Review

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★☆☆☆☆

“Never again!”

Written on: 23/01/2015 by Cochrane243 (1 review written)

I purchased a red glass extending table and 4 chairs. Received delivery and then everything went downhill. Table damaged and poorly manufactured, one chair had a split in it. Contacted Furniture Italia on the day of delivery, they offered a refund of £40. I replied no thanks, either replace items or refund my money. I was informed the table was out of stock for several weeks. Asked them for a refund and for them to arrange collection. After lots of emails, mostly from me, I raised dispute… Read Full Review

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★★☆☆☆

“Terrible Service, ordered double bed.”

Written on: 12/11/2014 by Jasef281 (1 review written)

Having previously ordered an item from this company I didn't think I would have any problems as previous order turned up when promised even though they sent the wrong mattress for my daughters bed. On the day delivery was expected, my husband dismantled our old bed and it was taken away by a charity shop, I decided to chase up my order only to be told that it would not be coming until the following day. After explaining to them that I had only recently had major surgery they said that they… Read Full Review

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★☆☆☆☆

“Still no table”

Written on: 05/11/2014 by Kareem325 (1 review written)

Hi I ordered my table in September thinking it would be delivered in the next few days then I get an email congratulations on your order delivery 3 weeks. Nothing about that on the website I thought okay 3 weeks came and went so I phoned got throught to deliveries was told yes that is end early next week will get out on a next day delivery. End of that week nothing. Sent email no reply resent email got a reply saying good news table back in stock will get out this week or first week November… Read Full Review

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★★★★☆

“Highly Recommended”

Written on: 30/09/2014 by Mikezyxwvust (1 review written)

Re: Order of Dining Table and Chairs Furniture Italia Add to contacts 10:10 [Keep this message at the top of your inbox] Hi Thanks for your message. We are delighted to hear you are satisfied with the product and our level of service. You can leave a review for us on, Furniture Italia reviews on review centre. Or follow the link direct. http://www.reviewcentre.com/Online-Home-Furnishing-Shops/FurnitureItalia-www-glassdiningtable-co-uk-reviews_1654485 we would really appreciate that… Read Full Review

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★★★★★

“Amazing quality”

Written on: 19/09/2014 by Vivienneadams (1 review written)

I ordered a glass dining room table and my husband was reticent for us to buy online. We looked at the photos and it looked good. But, oh my gosh! We were blown away! The quality is superb and we are thrilled with our up has and all our friends admire it… Read Full Review

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★★★★★

“Fantastic ”

Written on: 18/09/2014 by raybrighton (1 review written)

Just had a table and two chairs delivered and the quality is much better than I expected and look great . They were delivered on time and very polite . I wish them good luck and would recommend them very much. Thanks R H Brighton… Read Full Review

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★☆☆☆☆

“Unhappy”

Written on: 15/09/2014 by Amara210 (1 review written)

The purchase/payment was efficient enough but then downhill from there. Trying to organise a suitable delivery was impossible as was trying to get an answer on the telephone (apart from the sales line). The table eventually arrived with three areas damaged on the base. Didnt even inspect the table top as the whole thing is going back. I am hope for a full refund but not holding my breath… Read Full Review

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★★★★★

“Pleasantly surprised”

Written on: 11/09/2014 by Whitaker404 (1 review written)

Having read a lot of reviews I was a bit nervous to begin with. A lot of people had said delivery was a nightmare but with my coffee table at such a good price I thought I would give it a try. Before ordering I emailed to check they had stock of the item having read this had caused people problems before. Within 2 hours I had a reply confirming stock was available. I purchased the item online and it was delivered within a week. I called to check when o could expect delivery and was told a range… Read Full Review

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★☆☆☆☆

“Just reading the reviews and I am convinced that the...”

Written on: 03/09/2014 by Hill126 (1 review written)

Just reading the reviews and I am convinced that the bad ones are written by all the genuine customers and the good or v good ones are written by the people who work for Furniture Italia:-( It's sad as we all want a good quality, reasonably priced furniture,,,The question is--- how do companies like this one survive? We foolishly give them our money to find out that we were taken for a ride:-(, I haven't purchased anything yet...luckily;-) I decided to do my own research...I am a little… Read Full Review

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★★★★☆

“Good Customer Service”

Written on: 03/09/2014 by catkins110260 (1 review written)

Glass dinning table received,after unpacking 5 days later, we found a flaw in the glass as part of the manufacturing process. I contacted Furniture Italia on Monday, send Photos of the imperfection Monday Night, had an offer of discount or a replacement Tuesday morning , I decided on a replacment and it was delivered on Wednesday at 8am in the morning. Excellent service… Read Full Review

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