FurnitureCart Reviews - www.furniturecart.com

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★★★★☆
3.9 / 5
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Wouldn't recommend to anyone, poor service”

Written on: 14/07/2014 by JenniferE1 (1 review written)

I ordered a bed on 05.07.2014 - I had an email to confirm the order had been made but it had no details about a delivery date/time. I contacted them straight after the order was made, the guy who answered was extremely rude and said he would have no information until Monday. I called on Monday, told the same thing and the customer service representative was extremely rude and unhelpul. Nearly a week on I have called 8 times and still have no idea when the furniture is being delivered. I was… Read Full Review

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★★★★★

“Great service, prices, fast delivery.”

Written on: 07/04/2013

Product is described accurately, looks nice, and customer support is great. Entire process from the day of purchase till delivery took under 3 weeks, all pieces were delivered at ones and set up in our living room. Sectional looks a bit bigger in the living room rather then it was in the picture, but I guess we should've measured it better. Tip for the future purchase, take a masking tape and trace on the floor contours of the furniture based on the measurements provided on the website. You… Read Full Review

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★☆☆☆☆

“Awful Service!”

Written on: 28/03/2013

There were mixed reviews on this company but we saved a couple hundred by ordering online with free shipping. The only downside was it would be 1-3 weeks before it was shipped. We figured it was worth the wait. Both my husband and myself have had to call multiple times to find out information about our order and each time the customer service representative has been rude and unprofessional. Last week we called and were told our furniture would be here TODAY, Thursday, March 28th and no… Read Full Review

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★★★★★

“Professional Service”

Written on: 15/03/2013 by Manika_K (1 review written)

My sofa and loveseat were professionally packed and delivered on time. They offer the best prices and the choice of furniture on the web. Definitely would use them again and recommend to my friends. I, also, like their website it is very easy to use and find the products I want. … Read Full Review

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★☆☆☆☆

“Worst customer service ever!”

Written on: 14/03/2013

As an interior designer, I do a lot of online purchasing. Let me just say that this company has the worst customer service I have ever experienced. This is the first and last time I will ever order from them. First, They call at 3pm on a Friday saying they want to delivery tomorrow morning between 8am and 12noon....and no there aren't any other options. Second, they just hang up on you without warning and finishing the conversation. I don't care how low the price is, or even if the tables… Read Full Review

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★★★★★

“Reasonable prices, good selection, good service!”

Written on: 09/03/2013

Got myself a beautiful katisha cudler sectional, just as pictured, we assembled it in less than 10 minutes, my bf and I were amazed at how easy it was. Its comfortable to sit on and a great nap couch, both of us can fit pretty comfortably on it. I couldn't be happier with this purchase. Great price, color, and style, love accent pillows. Getting new furniture for my new apartment, and this sofa sectional is a great first piece. Also it was delivered nearly a week earlier than originally stated… Read Full Review

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★☆☆☆☆

“A review from someone NOT WORKING for curniturecart.com”

Written on: 01/03/2013 by furniturelessforamonth (1 review written)

DO NOT BUY FROM THIS SITE! The headache they cause is not worth the convenience and "low" prices. Not only has it taken me more than a month to get my furniture, but when it actually arrived it came via UPS freight...not a real moving company. All interactions I have had with them were snarky, rude, and condescending. The only good thing was the actual product; which they themselves do not make. I will never use this company again to order even as much as book ends or a paper weight! AWFUL!… Read Full Review

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★★★★★

“Furniture Cart it just makes sense.”

Written on: 12/01/2013 by missgoddezz (1 review written)

I loved the convenience of shopping online and choosing from Furniture carts large selection of furniture. Although I am a big fan of shopping online I always find myself wondering if things will be delivery in good condition. Furniture cart has proven itself to be a GREAT company to shop with through my experience. I would recommend this company to anyone who is looking for a safe company to purchase quality furniture from online hassle free. Based on my experience furniture cart deserves 5… Read Full Review

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★★★★★

“Great experience buying from this Company”

Written on: 08/01/2013 by Blondie46319 (1 review written)

Great service from this company, purchased "Günter Thunder Living room set" @ 25% savings compared to sales price of local Furniture store. They would also have charged an additional fee for delivery to our home. With Furniture Cart out of Philadelphia (PA) they shipped for free to Indiana & tax free. Expected delivery was 21 day and arrived in 25 days because of UPS being on Holiday. Great packaging and items arrived with no flaws. Great Company, service & execution. … Read Full Review

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★★★★★

“Great experience, love this site!”

Written on: 29/12/2012

Got a bar set from Furniture Cart. Could not find it in stock anywhere else. Manchester collection home bar, if any one is looking, this guys have them in stock. Barely fit it all in my house but it's worth it. Solid made, my buddies are jealous. Any way, they delivered it before I even had a chance to paint the room. Just love it. Customer service girl on the phone was very nice. I would definitely buy from them again… Read Full Review

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★★★★★

“Great Experience”

Written on: 16/10/2012

Pricing was great, as well as shipping timeframe. My dining set arrived within 2 weeks and so far I am pleased with it. Quality is very good and I am certain I will enjoy my new set! And I'll probably be back for some more things as renovation continues… Read Full Review

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★★★★★

“I am so glad I found furniturecart.com!”

Written on: 13/07/2012

We received our order yesterday and the furniture is BEAUTIFUL! I am so glad I found furniturecart.com! This entire experience of ordering our furniture online (never done it before!) has been so surprisingly easy and non-stressful! I asked the delivery guy to place the containers under our carport because it would probably rain and he was very accommodating. Product just what is shown on picture and a great price. Will order again!… Read Full Review

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★★★★★

“Great price, best service! Love my furniture!”

Written on: 09/05/2012

We moved to Virginia cause my husband got a job there, had to furnish entire house, let me tell you it's a mission. I got tired driving around from store to store trying to get it all from one place. We needed furniture for the living room, dining, study and the kids rooms. Got everything from furniturecart.com, they delivered in 2 separate shipments as it became available, first us and kids got bedroom sets and mattresses, following weekend we got the rest. some accent pieces and 2 rugs we got… Read Full Review

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★★★★★

“I was surprised that there really was no shipping...”

Written on: 05/04/2012 by Armando86 (1 review written)

I was surprised that there really was no shipping cost. I expected there to be some hidden charge and there was none. I received my bedroom set in about 3 weeks after my purchase. Very Satisfied… Read Full Review

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★★★★★

“Positive shopping experience”

Written on: 05/11/2011

Furniturecart.com people were totally professional with shipping and customer service. The customer service lady promptly responded to all my emails and kept me updated on progress of the order. My dining set was shipped within two weeks and came very well wrapped on a pallet with cardboard and shrinkwrap. I still can't believe that I got the same dining set I saw in the furniture store almost $400 cheaper. This was a positive shopping experience. Will shop there again… Read Full Review

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★★★★★

“Good Experience”

Written on: 16/10/2011 by JaneSummers68 (1 review written)

Purchased bedroom set for my guest bedroom. Had a very good experice with customer service lady. She was very helpful, offered discount, and protection plan. Answered all my questions. Will recommend to all my friends and family… Read Full Review

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★☆☆☆☆

“DONT USE THEM! They will Scam!”

Written on: 26/09/2011 by Shopaholic206 (1 review written)

I found a dining table to be the cheapest at this website so I purchased it. 2 weeks later they emailed saying they dont have any tables left with the special promotion, but when they get one in stock they send it to me for the price I purchased. I noticed they were still selling that table for double the cost online. After checking with them every week, they finally took the table off the website so it couldnt be considered false advertising. They get a bunch of peoples information by… Read Full Review

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Guest's Response to Shopaholic206's Review

Written on: 17/11/2011

I work for a Baby Furniture website and the fact that they said they would ship it to you for the cheaper price when it came back into stock seems to indicate this was not a scam. It sounds like the item ran out of stock and the promotion ended so the price when back to the higher price for new orders but they let you keep the cheaper price. They aren't scamming you if something is out of stock. Unfortunately, it seems like they likely drop ship (like we do). This means they have to rely on the manufacturer to give you updates on stock. Sometimes, the manufacturer ships items that should have gone to your customer to other company's orders and leave you high and dry. I just think it is irresponsible to write a review like this just because you are angry and don't understand how processing works for online drop shipping companies. I researched this company before I made a purchase with them and there was not one bad review until I came upon yours. I purchased a sectional from them and everything went wonderfully. I got the sectional for $200 less than I would have had to pay in the local store and avoided paying California taxes.

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★★★★★

“Great experience with FurnitureCart”

Written on: 28/08/2011 by shopperme (2 reviews written)

The quality of the dining set, I purchased was excellent. The set arrived when they said they it would. Ordering from FurnitureCart was easy, the website is super-nice and the sales and customer service team are great! The dining set id from Ashley Furniture, and costs 50% less money then my local Ashley Store. Great job, Furniturecart, I couldn't be happier! … Read Full Review

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