Still waiting for my wardrobe

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Furniture UK - www.furnitureuk.co.uk
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snRose349's review of Furniture UK - www.furnitureuk.co.uk

“Still waiting for my wardrobe”

★☆☆☆☆

written by snRose349 on 17/11/2014

I ordered and paid for a wardrobe from furnitureuk on the 15th sept 2014.I have spent a lot of time phoning them,most of the time I got an answering machine,when I did manage to get them it was "we will ask logistics".9 times out of ten nobody got back to me.When I managed to talk to them it was its not ready yet.and it will be ready for couriers to pick up.twice they said it will be collected.I did phone TMF couriers and they had no record of this.I reported this to furntureuk,now they say they no longer deal with these couriers.I am sick of this and I feel they are lying to me.I questioned furnitureuk today about being in liquidation and they denied it.And they would get back to me today. still waiting.I would never use this company again,and advice people to never use them.I feel they are rip off merchants.Also the girls who answer the phones all have the same voice,FISHY.
I wonder if they read these complaints if you do WHERE IS MY ORDER.
I shall be in touch with Trading Standards.

  • Alaska 4 drawer 4 door wardrobe £354,82

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Donetrusting2's Comment

Written on: 10/12/2014

Have cancelled order above from Furnitureuk,waiting for refund,not here yet,Thursay the bank will take it up,as paid by debit card.So furnitureuk Im sure you wont beat the bank.

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Michael.pope.1466's Comment

Written on: 08/01/2015

I too have gone through this. I highly recommend speaking to your bank about a charge back! it has worked for a few people, in which the payment is reversed and investigated.

I think we should start a group action against them with fellow customers suffering the problems and take them to court. you will not get your goods or money back from them if my experiences are anything to go by

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Donetrusting2's Comment

Written on: 10/01/2015

good for you.Its the only way to stop them selling.

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