written by NatalieMoreno193 on 12/03/2017
I had an awful experience which still has not been resolved. I ordered a ladder shelf/desk from dwell. Apparantly there was a service to put the shelf/desk together but the delivery people dropped the package and left as quickly as possible saying that it was just a few nuts and bolts. Well it was not a few nuts and bolts and was quite a difficult item to put together and very heavy for me and my daughter to put up. I decided to send it back since it was just an impossible task. I still have not received a refund and I am really unhappy with the service. I would not recommend this company and they still have not got back to me regarding the refund despite me calling various times.
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